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The Westport Inn

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The Westport Inn
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171 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Amelia Island, Florida
Reviewed 31 May 2015

This two-story inn was clean and the beds were comfortable. Even though the inn is on a main street, very little street noise seeped in. Parking was directly outside. That's where the "pro's" end. Cons: At the end of May, the room was freezing and we were unable to raise the temperature. When we complained to the front desk, we...

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Helpful?
Thank DGammel
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to share thoughts on your recent stay at the Westport Inn. We are disappointed that we failed to meet your expectations and appreciate your observations, as it allows us to prioritize improvements planned for our Classic Building. We are in the process of adding CubeMinis for additional outlet locations in our guest rooms and...

Toledo, Ohio
Reviewed 7 May 2015

I was in town for business Monday-Friday and was put up at the Westport Inn. My complaint is not about the rooms or general appearance of the hotel, both were of good condition. In fact, I really liked my room and the bed was extremely comfortable. Upon arrival, I was told that there would be a complimentary corporate shuttle that...

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Helpful?
3Thank Liz C
Nora G, Front Office Manager at The Westport Inn, responded to this review

Thank you for taking the time to complete othis review regarding your recent stay at The Westport Inn, an Ascend Hotel Collection Member. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the difficulties you encountered on your recent visit. Though I am glad you found our beds comfortable and rooms in good...

New Egypt, New Jersey
Reviewed 4 May 2015

we were attending a wedding this is a motel type place drive up to your door Inn is a misnomer while the room is ok. The dining facilities are less than average so go elsewhere for food. the staff is nice but if you are looking for charm in Westport this is not it look for a local B and...

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Helpful?
1Thank jbaber
Nora G, Front Office Manager at The Westport Inn, responded to this review

Thank you for taking the time to review your recent stay at our property. We truly appreciate your honesty. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Charles...

Michigan
Reviewed 22 March 2015

We stayed at the hotel for the weekend. Our room was in the back building which cost a little more. The room was very spacious and clean. The bathroom and shower were large. Staff was nice. We got some appetizers and drinks in the bistro. Got to chat with the owner who was very nice. Returned for breakfast which was...

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Helpful?
1Thank Doymo
Nora G, Front Office Manager at The Westport Inn, responded to this review

Thank you for taking the time to complete this online review of your stay at our property. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for...

Windsor locks
Reviewed 17 March 2015

I had high expectations when checking into the Wesport Inn. As a choice hotel owner (Comfort Inn) I get particularly frustrated when other franchise owners do not maintain their hotels, have poor housekeeping, and tarnish the Choice Hotel group reputation. The Westport Inn is an example of such a hotel. I checked in tonight, entered my room, and left immediately....

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Helpful?
5Thank Jameadaro
Nora G, General Manager at The Westport Inn, responded to this review

We appreciate you taking the time to leave feedback on your experience at the Westport Inn and I apologize that your accommodations did not meet your expectations. We are in the process of looking into this matter with Choice Hotels Guest Relations and hope to personally provide you with a resolution. Should you wish to discuss your stay further, I...

Plymouth, Michigan
Reviewed 27 February 2015

An older motel in a great location. Very small bathroom although it had up to date plumbing. Room was very clean; there is a very small restaurant on premises but we didn't try it. Because it is an older property it has parking right at your door. That is fine but it means your door opens to the outdoors. This...

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Helpful?
1Thank Gorton54
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to complete this online review regarding your recent stay at our hotel. I am so glad you enjoyed our prime Westport location and I appreciate your honest feedback. I thank you for mentioning the issues you experienced to the front desk agent at check-out so we could investigate and resolve the issue. The comfort...

Woodstock, Connecticut
Reviewed 3 February 2015

The hotels screen on the TV has a tag line "since 1960" I think they might be referring to the last time the cobwebs were removed from the ceilings. There are not a lot of choices in the area so you are limited as to where you can stay when in Westport. The hotel shows it's age despite attempts to...

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1Thank JR591011
Nora G, General Manager at The Westport Inn, responded to this review

We are so sorry that your visit was less than perfect. Our goal is that you leave feeling recharged and well cared for, and we obviously missed the mark this time. Please know that your comments have been forwarded to our housekeeping team and that we are making every effort to improve our overall guest experience. We appreciate your kind...

New York
Reviewed 1 February 2015

Nice hotel, a little pricey if you're paying full-price, but there's not many options in the area. Check for deals on websites and discount programs, which is what I did. The bed was fantastic. And the hotel was a lot nicer than I expected for a roadside place. As noted in other reviews, the rooms have out-side entrances. The restaurant...

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Helpful?
Thank Annabella421
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to fill out this online review with positive feedback! I have shared your comments with my staff as well as the restaurant's staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay...

Delray Beach, Florida
Reviewed 26 January 2015

We have stayed here years ago and came back to spend a couple of weeks before Christmas in Westport. The room we had was very clean and the staff were very nice, efficient and could not do enough to help us. I love the lobby as that is where I spent a lot of time due to the location of...

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Helpful?
Thank Homervirgil
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to complete this review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your kinds words will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience...

Las Vegas, Nevada
Reviewed 21 January 2015

The good news is this place is very convenient to Westport and I got a good rate online and the beds were quite good but they don't have a free breakfast and the outdoor entrance to the rooms is difficult to deal with during the freezing CT winter. Also I had to wait for the room to be ready even...

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Helpful?
1Thank StimsonBeach999
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I appreciate your remarks on our convenience to Westport and comfortable beds, we’re proud to be able to provide relaxed accommodations in such an amazing community. Also, Bistro B, our hotel’s restaurant, offers breakfast served à la carte 7 days a week from 7am-10am (as well...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Enjoy the beauty of the Connecticut coast by booking at The Westport Inn, an Ascend Hotel Collection Member located off U.S. Route 1 in Westport, Connecticut. This hotel is within close proximity to area attractions that include the Maritime Aquarium at Norwalk, Compo Beach, Sherwood Island State Park and the Westport Country Playhouse. At the hotel, take advantage of our fitness center, business center, free bike rentals and more than 6,000 square feet of meeting space. Additional amenities include free wi-fi, an indoor pool and copy and fax services. Guest rooms and suites (some pet-friendly) offer luxurious bedding, upgraded toiletries, flat-screen televisions with cable, coffee makers, pillow-top mattresses, hairdryers, iPod docking stations, irons and ironing boards. Some rooms offer refrigerators and sofa sleepers. Enjoy convenience and service at the Westport Inn, an Ascend Hotel Collection Member in Westport, CT. We look forward to your stay. ... more   less 

Additional Information about The Westport Inn

Address: 1595 Post Road East, Westport, CT 06880
Region: United States > Connecticut > Westport
Price Range: €103 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Westport Inn 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
The Westport Hotel Westport
The Hotel Westport
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Questions & Answers

Questions? Get answers from The Westport Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had 134, a corner king. It connects to the room next door, but I never heard a thing. not sure if it was occupied, though.”
 of 5 bubbles critterchick1953, 18 Feb 2017 | Read review
“Ask for a room in the back building where it's quiet and off the street. Employees not trained well re: customer service.”
 of 5 bubbles ALSmember, 10 Dec 2016 | Read review
“The rooms at the back side of the hotel off of the post road are quieter.”
 of 5 bubbles 217lesliek, 6 Nov 2016 | Read review
“We were in room 115.....ground level. Parking right out front. Direct access to outside.”
 of 5 bubbles Tisha50, 27 Oct 2016 | Read review
“Get a room in the newer building.”
 of 5 bubbles KitA585, 2 Oct 2016 | Read review
5 of 5