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BEST WESTERN Executive Hotel of New Haven-West Haven

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BEST WESTERN Executive Hotel of New Haven-West Haven
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311 Reviews from our TripAdvisor Community

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Showing 298: English reviews
Baltimore, United States
Reviewed 27 February 2016

Will stay at Best Western Hotels & Resorts when I travel in the future. The room was nice size, we had 2 queen size beds that was very conformable. the breakfast we had pancakes that was printed out by a machine, they were light and fluffy. The location of the hotel was accessible from interstate 95. The hotel was also...

Review collected in partnership with Best Western
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Helpful?
Thank Brenda W
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Brenda W.. Thank you very much for your great review. It was very nice to see while you were here to visit the New-Haven-West Haven area. You enjoyed the comfort of your room and the breakfast as well. We hope to see you back in the hotel. Sincerely, Jocelyn Rojas

Reviewed 20 February 2016

This was a great hotel for our needs - quiet, very comfortable bed, above average continental breakfast (included eggs, sausage, pancakes, etc.). Our only disappointment was the temperature of the pool -- the night we stayed was freezing outside, and we picked the Best Western specifically because it had a heated indoor pool for us to use. We couldn't stay...

Review collected in partnership with Best Western
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1Thank TwoChicas
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear TwoChicas, Thank you for your great review. And I do apologize for your disappointment with the temperature of the pool. We have taken your comments and addressed the issue right away. We hope you will consider this an exception and choose to stay with us again and will make sure it will never happen again. Sincerely Jocelyn rojas

Philadelphia, Pennsylvania
Reviewed 20 February 2016

Very helpful staff. My room was always in order and very clean. When I called for reservations directly to the hotel, they couldn't make it easier. I stayed there for 8 months. I stayed in Singles, doubles and King singles, every room style was great.

Review collected in partnership with Best Western
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1Thank Chrisl6464
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Chrisl6464, Thank you for mentioning how good our staff at Best Western New Haven-West Haven. I do appreciate the review of your recent stay at our hotel. Thank you for such a nice review. We look forward to see you back at the hotel. Sincerely, Jocelyn Rojas

Reviewed 6 February 2016 via mobile

I would not recommend this hotel to anyone that wants a good night sleep. It's right next to I-95 and all you hear is the traffic all night. I couldn't sleep at all! I went there because it was close to my son's college and we went to visit him. But I was tired all day from lack of sleep!Never...

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Thank Barbara T
Downingtown, Pennsylvania
Reviewed 18 January 2016

I was up for a track meet for my teenager. The rooms were small, but very well set up so it didn't feel cramped. I stayed in a room with a single queen, but it had a couch and desk, so I was able to relax during our down time. The hotel was very quiet. I was there with a...

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1Thank Michelle L
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Michelle L. Thank you for sharing your review of our hotel Best Western Executive Hotel-New Haven-West Haven. We look forward to see you again. Sincerely, Jocelyn Rojas

Albany, New York
Reviewed 16 January 2016

For where it is and what you get the price is right. This hotel sits less than 25 yards from I 95 and you can hear the traffic Ask for a room on the non traffic side It is very clean with 100s of tv channels to watch if your stuck there all day as I was. Front desk staff...

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1Thank fglawihio
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Fglawhio, We are glad you enjoyed your stay here at Best Western Executive Hotel -New Haven-West haven. Your review and your business are greatly appreciated. We hope to see you soon. Sincerely, Jocelyn Rojas

New Haven, Connecticut
Reviewed 3 January 2016

Typical low budget hotel. So-so rooms. Small room, small bathrooms, could use updating. Not quiet. Housekeeping walked in without knocking. Off the highway location. There are better, nicer hotels in the area around the same price.

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1Thank Italiangirl826
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

We are so disappointed to hear your experience at our hotel and appreciate your taking the time to provide feedback. The problem you mentioned was brought to the attention of our housekeeping department and have been addressed. We are sorry for the inconvenienced and annoyance the incident caused. I hope you will give us another chance .Please give me a...

new york, United States
Reviewed 2 January 2016

excelent hotel i recomend...nice pool nice people and places in and outside the place the room and hall way is quite plesent. i have injoyed my stay and the breakfast. thye outside sitting area is a cool place to be. the hotel in general was fantastic i injoyed every second of it

Review collected in partnership with Best Western
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Thank Felix T
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Felix, We are glad to read you enjoyed your stay here at Best Western Executive Hotel-New Haven-West Haven and would like to invite you back on your next visit to our area. Thank you, Jocelyn Rojas

Denver, Pennsylvania
Reviewed 9 December 2015

This review is in two parts: the hotel itself and its surroundings. The hotel was nice enough. The front desk was polite and the price was reasonable given the proximity to New Haven. We only stayed one night before heading to Rhode Island so we didn't make use of the pool or fitness room. I didn't eat breakfast at the...

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Thank Andy B
Reviewed 22 November 2015

Because you're near the highway you hear traffic noise, you hear that even at the 'pricy' hotel next door. Housekeeping needs to upgrade a little as there was evidence that the room hadn't been 'thoroughly' cleaned. Also there was a stale odor and the bedframe wasn't put together properly. But, it was a place to sleep and the breakfast was...

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Helpful?
Thank Betty F
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Thank you for taking the time to provide feedback regarding your stay at our hotel/ While I am thrilled to hear that you did enjoy our breakfast. I regret that the problem you encountered in regards to the noise and the odor of the room and the bed frame wasn't put together properly. Please give us another chance and we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
We are easily located right off of Hwy. 95. two miles away from 7 miles of beach on Long Island Sound and 4 miles from downtown New Haven. Newly remodeled guest rooms and public areas! Full Breakfast is included. Come try out our new pancake maker! We also have 3 private meeting rooms ready for all of your group needs! ... more   less 

Additional Information about BEST WESTERN Executive Hotel of New Haven-West Haven

Address: 490 Saw Mill Rd, West Haven, CT 06516
Region: United States > Connecticut > West Haven
Price Range: €97 - €163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Executive Hotel of New Haven-West Haven 2.5*
Number of rooms: 100
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Also Known As:
Best Western West Haven
West Haven Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Executive Hotel of New Haven-West Haven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“North side of hotel would be much quieter.”
 of 5 bubbles C4120QTdavidp, 20 Dec 2016 | Read review
“On the side away from the highway.”
 of 5 bubbles wiloliams, 9 Dec 2016 | Read review
“ask for a room on the other side of the highway if you are a light sleeper”
 of 5 bubbles wendyw195, 14 Oct 2016 | Read review
“ask for rooms that are not on the highway side of the hotel”
 of 5 bubbles rbsa2016, 9 Aug 2016 | Read review
“Top floor corner so you are not near many b”
 of 5 bubbles PrincessVahineMaui, 7 Aug 2016 | Read review
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