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Best Western Executive Hotel Of New Haven-West Haven

349 reviews
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Traveller (34)
Room & Suite (68)
Dining (15)
Overview
  • Excellent35%
  • Very good25%
  • Average19%
  • Poor12%
  • Terrible9%
Travellers talk about
“new haven”(46 reviews)
“home from home”(6 reviews)
“room was clean”(21 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Best Western Executive Hotel Of New Haven-West Haven
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Reviews (349)Write a Review
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All reviewsnew havenhome from homeroom was cleanfront desk staffplace to staybagelsgreat roomshort driveoff the highwaybusiness tripconvenient locationjocelynwalmartuniversitybwconnecticutyale
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11 - 15 of 334 reviews
Reviewed 20 October 2017

I'll start with the pros: 1. Staff was nice. I checked in early and there was a room open. 2. Breakfast was decent - decent spread. 3. Internet was good. 4. DirectTV with free HBO/Cinemax Here are the cons: 1. While breakfast was decent, the...More

Review collected in partnership with Best Western
Thank Samantha S
Response from jocelynrojas, Front Office Manager at Best Western Executive Hotel Of New Haven-West HavenResponded 24 October 2017

Dear Samantha S. Thank you for your recent survey. I am so sorry to hear about your experience recently . We will definitely research and improve upon this experience. I hope you will give us another chance. And we will make sure your stay will...More

Reviewed 19 October 2017

We needed two nights in a clean hotel convenient to the campus at Yale. The location in West Haven was less than 5 miles from campus so just 10 minutes away, yet significantly cheaper than hotels closer in. The trade off was perfect for us....More

Thank joelwakefield
Response from jocelynrojas, Front Office Manager at Best Western Executive Hotel Of New Haven-West HavenResponded 24 October 2017

Dear joelwakefield, Thank you very much for recently staying with us and especially for taking the time to share your feedback. I noticed we were not able to exceed your expectations during your stay and we are working diligently to address your concerns with the...More

Reviewed 15 October 2017

Stayed here one night. The entrance through the back was an abandoned parking lot, but the hotel was your basic chain hotel. Free breakfast, parking, wifi included made this a good value. Room was clean and included a microwave and mini fridge. The breakfast was...More

Thank macman2
Response from jocelynrojas, Front Office Manager at Best Western Executive Hotel Of New Haven-West HavenResponded 24 October 2017

Dear Macman 2, Thank you for taking the time to share about your stay with us. We are so happy you enjoyed your stay and truly appreciate the positive feedback. We are working very hard to create a comfortable home-away from home stay for our...More

Reviewed 10 October 2017

We came to CT from the west and needed a place to stay for the week. We picked this BW since it was closest to the city. The stay was quiet. Sleep was good. Room was clean and comfy. The staff was friendly and very...More

Review collected in partnership with Best Western
1  Thank sivankuttyv
Response from jocelynrojas, Front Office Manager at Best Western Executive Hotel Of New Haven-West HavenResponded 12 October 2017

Dear sivankuttyv. Thank you for your wonderful survey. I am so happy that your stay at Best Western Executive Hotel was great and I hope that you will come back and stay wit us again. Sincerely, Jocelyn Rojas

Reviewed 9 October 2017

While the clerk at check in was not very friendly and did not acknowledge our membership rewards. The room was very comfortable and clean with the exception of bathroom floor which was a little sticky. The clerk at check out was very polite and friendly...More

Review collected in partnership with Best Western
Thank danieltS6688NS
Response from jocelynrojas, Front Office Manager at Best Western Executive Hotel Of New Haven-West HavenResponded 12 October 2017

Dear daniel56688ns, Thank you for your recent survey. I'm sorry to hear that our Front desk Staff at check in was not very friendly. I do apologize for that. But I'm so glad that you were happy with your room and the breakfast. I hope...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Multilingual Staff
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$100 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (34)
Room & Suite (68)
Dining (15)
Pool & Beach (12)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Back side as I-95 right there."
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"we had a difficult time finding the entrance"
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"North side of hotel would be much quieter."
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"On the side away from the highway."
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