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Hampton Inn & Suites New Haven - South - West Haven

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Traveller (55)
Room & Suite (57)
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Overview
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“texas roadhouse”(39 reviews)
“new haven”(92 reviews)
“front desk”(67 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Offers from Hampton Inn & Suites New Haven - South - West Haven
Special Offer: Double Points, Every Stay
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Offers from Hampton Inn & Suites New Haven - South - West Haven
Special Offer: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (603)
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All reviewstexas roadhousenew havenfront deskroom was cleanconvenience storeroad noisewould definitely stay here againcomplimentary breakfastparking lotyale universitywafflesindoor poolgreat place to stayminute driveking suitethe breakfast areaexcellent stay
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1 - 5 of 594 reviews
Reviewed yesterday

Fine hotel that appears pretty clean on first sight. Stayed here because had family long term at Yale NH Hospital. Room seemed clean except for a very dirty lampshade, which would have been an obvious and easy fix. That would have been fine but when...More

Review collected in partnership with Hampton
Thank AidaM792
Response from Jaime D, Front Office Manager at Hampton Inn & Suites New Haven - South - West HavenResponded yesterday

AidaM792, I'm so sorry for your experience here with us and even more so that you haven't been called by a manager regarding this experience. This is no way properly represents the cleanliness and service we pride ourselves in providing. Please give me a call...More

Hotel's Favourite
Reviewed 21 January 2018 via mobile

My family booked several rooms for an anniversary function. The rooms were clean, the breakfast was included, and the service was very good. Special shout out goes to Jaime and Taylor! There is a pool that was very popular with the kids. It was very...More

Thank AllisonCW
Response from Jeremy R, General Manager at Hampton Inn & Suites New Haven - South - West HavenResponded 31 January 2018

Dear AllisonCW, We are happy your family decided to use the Hampton Inn West Haven for their anniversary function. Thank you for allowing us the opportunity to share in this occasion with you. All our team members including Jaime and Taylor are pretty awesome and...More

Reviewed 6 days ago

If you are a light sleeper, DO NOT book a room here. It is as though the beds are placed between the lanes on truck-busy Interstate 95. I'm not just talking mildly un-calm. I'm talking it sounds like you're gonna be run over. And there...More

Review collected in partnership with Hampton
Thank DeckDad
Response from Jeremy R, General Manager at Hampton Inn & Suites New Haven - South - West HavenResponded 6 days ago

Hi DeckDad, We are so sorry you did not have a pleasant stay with us. If the room had extra road noise that night we wish you would have informed our staff as we would have happily relocated your room. Hope you give us another...More

Reviewed 1 week ago

This hotel is in the perfect location for visiting the VA Hospital. Unfortunately our 97 year old Mother was hospitalized at the VA and passed away while she was there. The Hotel couldn't have been better for us being the closest one to the VA....More

Thank GENEAD
Response from Jeremy R, General Manager at Hampton Inn & Suites New Haven - South - West HavenResponded 1 week ago

Dear GENEAD, On behalf of the staff at the Hampton Inn West Haven, we would like to express our condolences on the loss of your mother. We are glad we were able to make your stay with us comfortable during this difficult time. We wish...More

Reviewed 2 weeks ago

Traveled from southern New Jersey for a religious event. Excellent customer service. Room clean, comfortable bed. Breakfast was awesome. Location was perfect. Highly recommend. Restaurants and shopping very convenient.

Review collected in partnership with Hampton
Thank Jean G
Response from Jeremy R, General Manager at Hampton Inn & Suites New Haven - South - West HavenResponded 1 week ago

Hi Jean G, Thanks for giving the Hampton Inn West Haven a fantastic 5-Star Rating! We are thrilled you were satisfied with our clean rooms and comfortable beds! Please stay with us again next time you come for your event! See you soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$146 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$146 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (55)
Room & Suite (57)
Pool & Beach (10)
Dining (9)
Business Centre & Event Rooms (5)
Questions & Answers
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Beachdreamraugusta
10 October 2017|
AnswerShow all 4 answers
Response from D_v_D_USA | Reviewed this property |
18 yo with ID and credit card.
0
Votes
Jennay723
23 August 2017|
AnswerShow all 5 answers
Response from Jeremy R | Property representative |
Hi Jennay723, At the Hampton Inn & Suites - West Haven, we give both AAA and AARP discounts!
1
Vote
mckenzielia
15 October 2016|
AnswerShow all 3 answers
Response from whiningyapper | Reviewed this property |
About 10 minutes drive.
0
Votes
Room Tips
"try to pick a room away from the Texas Rodehouse as it can get pretty noisy there in early evening"
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"If you enjoy outdated and cold rooms, any room will do."
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"Hotel was quiet but road noise was very loud all night."
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"A room on the front side of the hotel may be quieter."
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