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Hampton Inn & Suites New Haven - South - West Haven

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Hampton Inn & Suites New Haven - South - West Haven
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491 Reviews from our TripAdvisor Community

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Showing 482: English reviews
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Ocala, Florida
Reviewed 4 days ago NEW

The hotel was very convenient while visiting my daughter in New Haven. It is located right off I-95. The staff was very pleasant and the room, which had recently been renovated, was clean and comfortable. There was some degree of traffic noise but nothing terrible. I didn't take advantage of the breakfast but the complementary coffee was good. Great bed...

Review collected in partnership with Hampton
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Helpful?
Thank cpharmgirl
Management response:

Dear cpharmgirl, I'm so glad you enjoyed your stay with us at the Hampton Inn & Suites West Haven! We are very proud of our renovations and are glad that you enjoyed them so much! We look forward to seeing you again! Best, Ruby K.

New York, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 20 November 2016

This is a nice hotel with clean rooms, good breakfast service and cordial staff. It definitely meets the mark for a business traveler. It is located right off I-95, so for those of you who are light sleepers, you may want to bring earplugs for nighttime, as there is road noise. It can't be helped and it's not the hotel's...

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Helpful?
1Thank Eloine K
About Hotel's Favourite Review
Management response:

Dear Eloine K, I'm so glad you enjoyed your stay with us at the Hampton Inn & Suites West Haven! As you stated we are conveniently located near I-95, with that can come some noise from the road, but we do have earplugs available for anyone that wants them! I'm so happy you enjoyed our complimentary hot buffet breakfast and...

CT
Reviewed 1 week ago

This was the best stay at a Hampton Inn & Suites in a long time. The room was very clean and the Representative at the desk was very professional and courteous. The breakfast was okay but what do you expect when its continental.

Review collected in partnership with Hampton
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Helpful?
Thank dblake4065
Management response:

Dear dblake4065, I'm so glad you enjoyed your stay with us at the Hampton Inn & Suites West Haven! We take great pride in our clean rooms and friendly service! We hope that you will stay with us again! Best, Ruby K.

Fredericksburg, United States
Reviewed 1 week ago

Tiffany (evenings)and Elizabeth (days)were incredibly helpful . They went the extra mile to ensure our comfort, even when very busy and dealing with post snow storm cleanup. This really is the reason I choose to keep coming back to Hilton properties.

Review collected in partnership with Hampton
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Helpful?
Thank G C
Management response:

Dear G C, I'm so glad that our staff was able to make your stay an enjoyable one! I will pass along your kind words to both agents. I hope you will stay with us again! Best, Ruby K.

Kirkwood, United States
Reviewed 3 weeks ago

Upon arrival to the Hampton Inn on Jan.28 2017 around 3:30 PM, I approached the front desk with heavy bags in tow. No one from the Hotel staff looked at me or asked if I needed any help. The front desk person was not wearing a name tag and she barely greeted or even looked at me as I was...

Review collected in partnership with Hampton
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Helpful?
Thank 975ruthr
Management response:

Dear 975ruthr, I'm sorry to hear that our front desk staff did not assist you with your bags. I will speak with them regarding your concerns. I am glad that you enjoyed the beds and our housekeeping and breakfast staff made your stay so enjoyable. I hope that you will come and visit us again soon! Best, Ruby K.

Reviewed 3 weeks ago

Check in was easy. Friendly and quick. Advised us about the Royalty program, and signed up for that and it applied to our stay before check-out! Breakfast was good... had to help some kids make waffles, since they came all down without their parents but overall stay was a success.

Review collected in partnership with Hampton
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Helpful?
Thank michellelA6865BY
Management response:

Dear michellelA6865BY, I'm so glad you enjoyed your stay with us at the Hampton Inn & Suites West Haven! Congratulations on becoming a Hilton Honors member! Thank you for assisting the kids with the waffles! We look forward to seeing you again soon! Best, Ruby K.

Reviewed 3 weeks ago

The staff at this hotel are very helpful. This was my second stay at the hotel. I was pleased with how attentive they were to my needs as a guest. The renovations did not interfere with the comfort of my stay. The work being done was not disruptive. I only knew there were renovations because of the workers and construction...

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Helpful?
Thank carolfF2683NV
Management response:

Dear carolfF2683NV, I am so happy that we could be there for you in such a difficult time. We want all of our guests to feel like family, and know that we truly care when they are hurting. I look forward to seeing you again, please do not hesitate to let me know if you need anything. Best, Ruby K.

white plains, United States
Reviewed 4 weeks ago

Clean, nice rooms, good service I have no complaints at all. In addition they allowed me to check in early without charge it is conveniently located to the event I was attending parking was also good as was security

Review collected in partnership with Hampton
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Helpful?
Thank Rebecca B
Management response:

Dear Rebecca B, I'm so glad you enjoyed your stay with us at the Hampton Inn & Suites West Haven! I am so happy that you were able to check in early and get to your event. I hope you will visit us again soon! Best, Ruby K.

Danbury, Connecticut
Reviewed 17 January 2017

Great staff, from receptionists to housekeeping to supervisors. Breakfast was suficiente but not as substantial as I have experienced at other Hampton Inns. The staff was attentive and clean. Good coffee

Review collected in partnership with Hampton
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Helpful?
Thank juliarU2526IF
Management response:

Dear juliarU2526IF, I'm so glad you enjoyed your stay with us at the Hampton Inn & Suites West Haven! I'm glad our staff was able to make your stay so comfortable! I will pass along your comments to the rest of the staff! Best, Ruby K.

Reviewed 17 January 2017

The staff was totally Awesome! The maintenance, housekeeping and front desk was great they helped me with terminally ill 75 year old mother. Some staff even delivered her breakfast to her room. For two different days without me asking. They just noticed what I was doing every morning struggling to get her food and me and granddaughter. The staff remembers...

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Helpful?
Thank Carrie R

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the coastline of Connecticut during your stay in West Haven. Our property is located 10 minutes from New Haven, the home of Yale University and is close to many area attractions like Bradley Point Park and Yale Peabody Museum. Enjoy free WiFi and a hot free breakfast, as you relax in our clean & fresh Hampton beds. ... more   less 

Additional Information about Hampton Inn & Suites New Haven - South - West Haven

Address: 510 Saw Mill Road, West Haven, CT 06516
Region: United States > Connecticut > West Haven
Price Range: €118 - €212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites New Haven - South - West Haven 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Hampton Inn & Suites New Haven-South-West Haven Hotel West Haven
Hampton Inn And Suites New Haven-South-West Haven
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites New Haven - South - West Haven staff and other travellers.
6 questions
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Amityville
San Francisco, California
4 months ago
Chicago, Illinois
over a year ago

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Questions? Get answers from Hampton Inn & Suites New Haven - South - West Haven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best room was the handicapped rooms The suites are good with new coach beds.”
 of 5 bubbles 654carrier, 17 Jan 2017 | Read review
“Try facing the other side of the freeway for less noise.”
 of 5 bubbles walkerr_13, 11 Sep 2016 | Read review
“Be sure to ask for a King.”
 of 5 bubbles Dittmarschen, 31 Aug 2016 | Read review
“Find a room in a different hotel”
 of 5 bubbles Whedrick, 25 Aug 2016 | Read review
“The higher floors would be safer and quieter.”
 of 5 bubbles edwardp206, 22 Aug 2016 | Read review
5 of 5