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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 28/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard by Marriott Waterbury Downtown
Updated 28/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Convenience store
Car park
Wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, French, Spanish, Arabic and 4 more
Location
Full view
89Good for walkers
Grade: 89 out of 100
54Restaurantswithin 1 km
8Attractionswithin 1 km
Contact
63 Grand Street, Waterbury, CT 06702
Getting there
Car HireSee all Waterbury car hire
382Reviews5Q+A59Room tips
Reviews
Traveller rating
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Most Recent
I had stayed here before but it’s been a while so I had some apprehension seeing on their website that the hotel has recently been sold. But I was very pleasantly surprised. The hotel was modern, attractive and very clean. Beds and bedding were very comfortable, and the shower was great! Refrigerator in the room was convenient. There was some highway noise even on a high floor but it wasn’t significant. Staff were courteous, competent and eager to help. The “bistro” had good food options and a pleasant seating area. The parking garage seemed very secure, and the parking payment coupon from the hotel worked easily. It’s the best location for visiting downtown Waterbury, which also seems relatively clean and safe. We took a walk and met a police officer who told us that security cameras and police presence do make those few blocks very safe. Diorio’s restaurant which is conveniently accessible from inside the hotel is temporarily closed. I would definitely stay again and recommend this hotel to others.…
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Date of stay: March 2022Trip type: Travelled
Room Tip: Higher floor and downtown side of the building are quieter.
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Helpful
They don't even provide housekeeping unless you request it by midnight the day before. What the hell are you charging these insane rates for, then? People are asleep at midnight and not pondering their housekeeping needs. How much trouble is it to just add a room first thing in the morning? Scam artists.
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Date of stay: October 2021Trip type: Travelled
Helpful
Response from Tiffany Wilson, General Manager at Courtyard by Marriott Waterbury Downtown
Responded 11 Oct 2021
Dear 290elizas, Thank you your feedback. All major hotel brands have moved to a opt in housekeeping service. Housekeeping stayover service is available by request only. You have the option to communicate your housekeeping preference at checkin. Additionally , Getting additional supplies is easy! Call the front desk or mobile chat with us at any time to request supplies delivered to your room for future visit. We are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. We hope you can understand this change across hotels brands that was implemented and we hope you get the opportunity to visit us again.
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Dont stay unless you want to risk items being stolen from locked rooms…I stayed at the Waterbury Courtyard in September 2021. My expensive MacBook, camera, and electronics were stolen out of my locked room. Employees had given me keys and access to a room I was not on file for being in, which I assume was their plan. When I came back my items were gone. Hotel had me in another room on another floor yet my clothes were in the other room. Unless it was planned by staff members, I never would’ve gained access into the wrong room. There are no cameras on any of the floors which I’m sure these scammers knew. The hotel basically said there’s nothing they can do and neither can marriot. They took no liability and I am simply out thousands. Don’t stay unless you want to run the risk of having your items stolen from your locked room.…
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Date of stay: September 2021Trip type: Travelled
Helpful
Response from Tiffany Wilson, General Manager at Courtyard by Marriott Waterbury Downtown
Responded 20 Sep 2021
Thank you for choosing to stay at the Courtyard Waterbury Downtown. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Waterbury. Tiffany Wilson
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Cafe was too high priced . Choices of beer was not very varied. Staff was good. Toilet run almost all night. Parking extra charge shouldn't happen. I guess downtown isn't very safe. Extra fee for data is wrong in 2021. We will think twice before we stay again.
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Date of stay: August 2021Trip type: Travelled
Helpful
This property was nicely upgraded since the last time i had stayed there a few years ago. I used the laundry on site. There were enough washers and dryers. Reasonably priced. A decent little store section for snacks and beverages. An enjoyable stay. Very friendly staff ready to assist. The only drawback was having to pay to park in the garage next door. No parking on site. Comfortable clean room.
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Date of stay: November 2020Trip type: Travelled
Rooms
Location
Service
Room Tip: nice corner suites spacious
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Helpful
We stayed the Courtyard by Marriott Waterbury Downtown over Columbus Day weekend in 2020. We originally booked a room with a King Bed and, upon arrival, were upgraded to a top floor (11th) suite which was huge: It had a living room with kitchenette (stove, microwave, sink with disposal, fridge, and plates, flatware, and pots and pans), plus a desk, sofa, and TV. The bedroom had a king size bed, TV, desk, sofa and two closets. There were two full bathrooms (one with tub, one with walk-in shower) and both rooms had a wall of windows overlooking the surrounding hills. The room was contemporary and quiet (couldn't hear neighbors)...and our room (1121) was at the end of the hall. Lobby staff was friendly. Funnily, I was traveling with my husband (same sex marriage) and the front desk clerk was repeatedly apologetic that the suite only had one bed instead of two. We stressed that we're okay with that but she still offered that the sofa is also a sofa bed. Bless her heart. Parking was in a neighboring garage for $2/hour (or $12 for 24 hours). The location is downtown, which was very much (and eeriliy) deserted on the holiday weekend.…
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Date of stay: October 2020
Rooms
Location
Service
Room Tip: Top floor rooms have nice views...and the suites are quite spacious if you can sweet-talk...
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1 Helpful vote
Helpful
I travel quite frequently for work. After a horrendous commute which took an additional two hours, I arrived tired and run down with only 1 hr to get to work. I was met at the front desk by Carlin Holness and Felix Rodriguez with big smiles and eager to help my day get better. Carlin realized that I was exhausted and enlisted Tiffany Wilson in sales to assist. They upgraded my stay, Felix helped with my luggage. It is so refreshing to see that great customer service exist and all I did was mention I had a rough day. Highly recommend this place but honestly I feel like I could’ve been in a run down cabin...these three folks would make it 5 star in a minute!
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Date of stay: February 2020Trip type: Travelled
2 Helpful votes
Helpful
It seems like this hotel has recently been updated as the lobby is very nice and the rooms are modern and trendy. My husband had a work trip so I joined and spent a full day at the hotel working remotely. The lobby/lounge space is very nice, along with the business center. We ate breakfast and lunch from the cafe in the lobby and the food was really good and the servers were super friendly. Would recommend!
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Date of stay: February 2020Trip type: Travelled
Value
Rooms
Service
2 Helpful votes
Helpful
This is my hotel of choice whenever I come back to visit my daughter at school. The staff is always so friendly, they make great drinks with a smile at the bar, and Carlin Holness always goes above and beyond to make sure I have a great stay!
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Date of stay: February 2020Trip type: Travelled
Helpful
I can’t say enough positive things about how I have been treated here. Great place to stay and great staff. If you are fortunate enough to have Carlin Holness take care of you at the front desk then you will understand what I mean. Keep up the great work!!!!
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Date of stay: February 2020Trip type: Travelled
Helpful
PRICE RANGE
US$114 - US$148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott waterbury downtown hotel waterbury, courtyard waterbury downtown, waterbury marriott, waterbury courtyard
LOCATION
United StatesConnecticutWaterbury
NUMBER OF ROOMS
199
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Claim Your Listing Frequently Asked Questions about Courtyard by Marriott Waterbury Downtown
Which popular attractions are close to Courtyard by Marriott Waterbury Downtown?
Nearby attractions include Palace Theater (0.3 km), Mattatuck Museum (0.5 km), and Basilica of the Immaculate Conception (0.5 km).
What are some of the property amenities at Courtyard by Marriott Waterbury Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Courtyard by Marriott Waterbury Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Waterbury Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Waterbury Downtown?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Courtyard by Marriott Waterbury Downtown?
Conveniently located restaurants include Diorio Restaurant & Bar, Domenick & PIA Downtown, and Signatures Restaurant.
Are there opportunities to exercise at Courtyard by Marriott Waterbury Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Courtyard by Marriott Waterbury Downtown located near the city centre?
Yes, it is 0.5 km away from the centre of Waterbury.
Are any cleaning services offered at Courtyard by Marriott Waterbury Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Waterbury Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Courtyard by Marriott Waterbury Downtown?
The staff speaks multiple languages, including English, Spanish, French, German, Portuguese, Japanese, and Arabic.