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Hyatt Place Mohegan Sun

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Hyatt Place Mohegan Sun
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1,144 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Mohegan Sun
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Showing 1,133: English reviews
Braintree
Reviewed 2 weeks ago via mobile

I decided to stay at this hotel because the rate was half of what it was to stay on property at the Mohegan Sun, I am so glad I did, it's just 4 minutes from the property, the room was modern,clean and properly maintained. The stay included breakfast, it was one of the best hotel breakfast presentations I've ever seen,...

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Helpful?
1Thank Jon C
Management response:

Jon C, Thank you for reviewing our property. We are so thrilled that you enjoyed your stay!!! We love to read these positive reviews, I will share them with our staff. We are also happy that you enjoyed our complimentary hot and cold breakfast buffet. Our kitchen staff strive to provide a delicious variety of breakfast items each morning! We...

Rhode Island
Reviewed 3 weeks ago

We stayed here for our 20th anniversary celebration...we had a full night planned at Mohegan Sun. This hotel was perfect for us. Well appointed and spotlessly clean rooms, very comfortable bed, strong shower flow (that's big for us), and a fridge and micro in the room all made for a perfect crashing spot after a night at the casino. The...

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Helpful?
1Thank mkmck
Management response:

mkmck, Thank you for reviewing our property! What an amazing review! We love hearing that you enjoyed yourself while staying with us and Happy anniversary!! We are so pleased that from the moment you checked in to the moment you checked out everything went smoothly and made your night that much better. We look forward to having you back and...

Reviewed 3 weeks ago

First off, I got a hotel room for the Red Roof Inn because money was tight and it was $68 including tax for the room. When I showed up at 1:30 (check-in is at 3) I was told I would be charged a $25 fee. I immediately cancelled that reservation also because it was not a great looking place to...

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Helpful?
1Thank Kim M
Management response:

Kim M, Thank you for reviewing our property! WOW!! What kind words you had to say about our front desk host, I shared this review with her and the rest of our staff! We absolutely love hearing that you had an amazing time. It was a shame that you had troubles with your reservations in the beginning but to hear...

Massachusetts
Reviewed 3 weeks ago

My wife and I stayed here one night as we were seeing a concert at Mohegan Sun, and the room was $100 cheaper than staying at Mohegan. This hotel appears to be the closest hotel to the casino (that's not part of the casino) - it's one exit away on the highway, and it's right off the exit (although it...

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Helpful?
Thank capt_nutso
Management response:

capt_nutso, Thank you for reviewing our property. We are so happy you chose to stay with us during your night out! We love hearing that our guests enjoy themselves from the moment they check in to the moment they check out. I understand that the set up of the room was not to your liking, we do offer corner rooms...

East Meadow, New York
Reviewed 4 weeks ago

It was very disappointing experience. We booked the room that has 2 queen size bed. Instead we got a king size bed. The answer from the front desk was we didn't request that & they have no other rooms that has 2 queens size bed available. We complained when we were home. The answer we've got is they gave us...

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Helpful?
Thank win6747
Management response:

win6747, Thank you for reviewing our property. We apologize for the confusion you had when trying to check in. I would be more than happy to look into this issue for you should you call the hotel directly. Sometimes when guests book through a third party such as priceline or hotels.com they book incorrect room types, we have no control...

Shelton, United States
Reviewed 4 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank henryo739
Management response:

NYC
Reviewed 4 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank K4907QCchristinab
Management response:

Boston, Massachusetts
Reviewed 4 weeks ago

Stayed one night on a lower than usual Friday night rate to go to Mohegan Sun. Mostly a positive experience here! Staff-Exceptionally friendly and nice. The free shuttle was excellent and it runs at 25 and 55 past the hour. Room-Oversized with a comfortable bed and seating area. The only negatives was my particular bathroom floor was dirty and the...

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Helpful?
1Thank Joe F
Management response:

Joe F, Thank you for reviewing our property. We apologize for the bathroom and usb port, we hope that you brought this to a managers attention so we could fix this issue in a timely fashion. If not please contact the hotel directly, we would love to make sure this doesn't happened twice! We are pleased you enjoyed your stay...

Westfield, Massachusetts
Reviewed 4 weeks ago

Mattress was a little worn out could be replaced or better quality. Overall room was clean and convenient to Mohegan Sun casino. The hotel offers many shuttles to the casino. We would definitely stay here again

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank michaelpU163EA
Management response:

michaelpU163EA, Thank you for reviewing our property. We are so pleased that you enjoyed your stay! We would love for you to reach out to the hotel directly in regards to the mattress complaint so we can look into this personally. We hope you enjoyed our complimentary WiFi or checked our indoor pool we have open from 6:00am until 10:00pm....

Brooklyn, New York
Reviewed 4 weeks ago

very clean people were very nice was treated very well would advise everyone to choose this hotel if your in town nice place to visit and they have all stores and shopping center near by which is convenient

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Thank jroklive
Management response:

jroklive, Thank you for reviewing our property. That is a wonderful review! We are so pleased that you enjoyed your stay from the moment you checked in to the moment you checked out. We at the Hyatt strive to provide great guest service and to hear that you received just that is awesome! We hope you enjoyed the complimentary hot...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service

Additional Information about Hyatt Place Mohegan Sun

Address: 2049 Norwich New London Tpke, Uncasville, CT 06382-1330
Region: United States > Connecticut > Mystic Country > Uncasville
Price Range: €117 - €368 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Mohegan Sun 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Hyatt Place Uncasville Hotel Uncasville
Hotel Style:
#1 Green Hotel in Uncasville
#1 Family Hotel in Uncasville
#2 Romantic Hotel in Uncasville
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Mohegan Sun staff and other travellers.
16 questions
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New York City, New York
West Brookfield
4 months ago

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Questions? Get answers from Hyatt Place Mohegan Sun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose room off main floor”
 of 5 bubbles Lcaazmeyer, 9 Jan 2017 | Read review
“Book a room for hotel in advance for busy weekends at holidays. Prices go up quickly”
 of 5 bubbles elizabethbM60PC, 2 Jan 2017 | Read review
“Any corner rooms at the end of the hallway, quiet and somewhat secluded”
 of 5 bubbles wolverines95, 1 Jan 2017 | Read review
“We had a two bed room. There are two living quarters and a fridge. Room was clean. There is a small pool.”
 of 5 bubbles johntU3531KL, 1 Dec 2016 | Read review
“Always go for a high floor”
 of 5 bubbles mastiffdad, 11 Nov 2016 | Read review
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