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Extended Stay America - Shelton - Fairfield County

172 reviews
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Traveller (36)
Room & Suite (25)
Dining (2)
Overview
  • Excellent60%
  • Very good15%
  • Average13%
  • Poor6%
  • Terrible6%
Travellers talk about
“front desk”(22 reviews)
“kind person”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Multilingual Staff
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Shelton - Fairfield County
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Rooms
13 Mar14 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (172)Write a Review
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All reviewsfront deskkitchen utensilskind personyoung ladiesalarm clockmany businessesfull kitchenseveral monthsthe hotel is cleanqueen bedquiet locationexcellent hotelcommon areashot chocolategreat roompleasant stayfresh fruit
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21 - 25 of 169 reviews
Reviewed 2 November 2016

I lived at Extended Stay - Fairfield for 8 months (from Mar/2016 to nov/2016). The rooms are in a good size, clean and has all I needed. Breakfast was simple, grab and go, but after 8 months, off course I would get tired of muffins...More

Thank Bruno F
Response from Manager_11525, Manager at Extended Stay America - Shelton - Fairfield CountyResponded 16 November 2016

It is so rewarding to see you had an excellent eight month stay at our hotel. Reading about the excellent customer service you received from our staff is satisfying. I will be sure to inform them of the excellent job they did assisting you. It...More

Reviewed 2 November 2016

Recently had to find a hotel at last minute for a funeral I was attending. All the major chain hotels wanted over $250 per night due to a lot of businesses in area. I remembered this place from when I used to live in CT....More

Thank Grace M
Response from Manager_11525, Manager at Extended Stay America - Shelton - Fairfield CountyResponded 16 November 2016

The staff and I read your review, and would like to thank you for informing us about your stay. It's great to hear that we were able to accommodate with a clean, comfortable room and great customer service during a delicate time. Thank you for...More

Reviewed 26 October 2016 via mobile

We checked in late but the staff helped us efficiently to get we need, like ice cubes and cups, and give us hopeful advices on how to get around in the neighborhood. Julpha from the front desk got me coffee and helped me to take...More

Thank Wen G
Response from Manager_11525, Manager at Extended Stay America - Shelton - Fairfield CountyResponded 3 November 2016

Your feedback is important. Thank you for sharing. It is great to see our staff was able to accommodate you so well for a late check in and assisted you with anything that you needed. Thank you for choosing Extended Stay Hotels. We hope to...More

Reviewed 25 October 2016 via mobile

Traveling for work has its challenges. We stayed several days here and my Refrigerator did not work well only the freezer worked. I went to the front desk and told a polite young man. The only thing he said was he was sorry. I told...More

Thank mrodinaz
Response from Manager_11525, Manager at Extended Stay America - Shelton - Fairfield CountyResponded 3 November 2016

Thank you for taking the time to share you experience with us. I am sorry to read that you had an issue with your refrigerator not functioning properly during your stay. Please also accept our apologies that we were unable to get that issue resolved...More

Reviewed 25 October 2016

This was the first time I stayed at an Extended Stay America Hotel (Shelton, Connecticut) and will be the last. Ceiling in bedroom crumbling to ground from apparent water damage not taken car of, no maid service, no utensils in kitchen, one small container of...More

Thank Frank C
Response from Manager_11525, Manager at Extended Stay America - Shelton - Fairfield CountyResponded 3 November 2016

Thank you for giving us feedback regarding your stay with us. First, I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our guests with a comfortable, “home away from home” experience. I am sorry we...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Laundry Service
Multilingual Staff
Room amenities
Microwave
Details
Price range
US$102 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (36)
Room & Suite (25)
Dining (2)
Questions & Answers
Ask a question
Sam27kumar
23 April 2016|
Answer
Response from Czechrz | Reviewed this property |
Yes there is, at least at the location I was in.
0
Votes
Gregory G
21 August 2015|
Answer
Response from Bong4fm | Reviewed this property |
I'm not sure what's the age,, maybe 18 or 21,, call the hotel,,
0
Votes
Room Tips
"talk to Ciara Rosario"
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"Hotel is very accessible and close to severall other hotels, shopping centers and Trumble mall."
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"Choose a front facing room on the 2nd floor for better views, We stayed at room 317"
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"2nd floor the rooms seems to be bigger"
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