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Comfort Suites- Norwich

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Comfort Suites- Norwich
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427 Reviews from our TripAdvisor Community

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Showing 426: English reviews
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Reviewed 4 days ago NEW

We rented two rooms to attend the Alden concert this past weekend at Mohegan for my son's birthday. Upon arriving at 3 or so, I could already see that the shuttle was almost, if not already booked for the trip back. We were not using the shuttle (thankfully), but would advise, as others have mentioned, that securing your time(s) as...

Thank Callily
Elaine R, General Manager at Comfort Suites- Norwich, responded to this review

Thank you so much for your helpful review and being a dedicated Choice member. I would also like to say how wonderful you and your kids were! I have shared this with all departments to ensure the quality of our future guest's stay be a pleasant one. I hope you enjoyed the concert and we will see you soon!

Reviewed 28 October 2016

I stayed at this location a couple of days ago. I work for life touch photography and didn't have such a great day. Upon driving to location I was praying for a 1st floor room. When I checked in Juan Carlos accommodated me a first floor. I go to the room and noticed the door kept on opening and closing...

1Thank Matthew P
About Hotel's Favourite Review
Sabrina M, Director of Sales at Comfort Suites- Norwich, responded to this review

Thank you so much for taking the time to tell us about your stay. We are so happy to know that Juan Carlos was able to make your stay a great one. We are so lucky to have him and the rest of the amazing team we have here. They are absolutely incredible. Once again, thank you and we hope...

Lenox, Massachusetts
Reviewed 13 April 2017 via mobile

Recently stayed here while attending a concert at Mohegan Sun. I chose this hotel because of its close proximity to Mohegan Sun and its advertised shuttle service. Upon arrival we checked in without issue. Once in our room we checked the hotel book to see the shuttle hours listed as Sunday - Thursday 5pm-12am, Friday & Saturday 4pm-2am. Headed to...

Thank Pduma52
Elaine R, General Manager at Comfort Suites- Norwich, responded to this review

I apologize for any inconvenience. I have addressed the issue with proper department to rectify this issue. I hope you will reconsider staying with us in the future. Feel free to call me anytime to discuss this further.

New York
Reviewed 13 April 2017

My daughter and I just needed a place to sleep after a show at Mohegan Sun and this place was in our budget for a last-minute trip. It was very convenient to the highway and less than a 15 minute drive to the casino. It's not the Ritz and could use some sprucing up but it was clean and the...

Thank mickeyjunkie
Elaine R, General Manager at Comfort Suites- Norwich, responded to this review

I'm glad you enjoyed your stay and hope you enjoyed the concert. All feedback is important to us to help make future stays better. I hope to see you again soon.

Brooklyn, New York
Reviewed 27 March 2017

Comfort Suites was the cheapest hotel in the Mohegan Sun area, and the pictures and reviews were decent. Check-in was quick and easy. My initial room (526) had a bad door, with a 1 cm gap between the door and the frame, allowing people to see into the room, and jimmy open the door. I was promptly switched to another...

Thank Arpit P
Elaine R, General Manager at Comfort Suites- Norwich, responded to this review

Thank you for your review! I have noted this with the proper departments to correct the issues. I hope you to see you again soon!

Reviewed 14 March 2017 via mobile

I have tried a variety of the hotels in the area and found the Comfort Inn to be ... well ... comfortable. We felt welcome and it was bright and cheery. Access was easy from the nearby highways. My only disappointment was that the price of the room went up when I fat-fingered in the wrong date and immediately changed...

Thank Donald L
Elaine R, General Manager at Comfort Suites- Norwich, responded to this review

I'm delighted to hear that you were comfortable at our hotel which is what we strive for. This amazing review will be shared with the staff. If you ever have a problem with date and rate discrepancy do not hesitate to call us directly at the hotel and ask for Elaine. I hope to see you soon!

Reviewed 13 March 2017 via mobile

The place sucks beware sleep in your car they don't pay there bills to dead beats cold in the room dirty to I don't think they change the sheets beware go down the road u get what u pay four service was not very Good i wood never go back

Thank Raja M
Elaine R, General Manager at Comfort Suites- Norwich, responded to this review

I'm disappointed to hear that you were not happy with your stay. Feel free to call me at the hotel so i can get a more elaborated detail of your stay and hopefully rectify the situation.

New York City, New York
Reviewed 6 March 2017 via mobile

We spent a night here to enjoy time at Mohegan Sun. The hotel is clean and very comfortable. We had a large room with double beds, and couch area. The hotel offers a shuttle to the casino which was great. The last return is 1:20. Late enough for fun. Theres a pool and gym both of which we didn't use....

Thank lollygal
Manchester, New Hampshire
Reviewed 22 January 2017

Wanted to head down to casino for the night and for some reason usual places where overpriced or sold out. I found good price at Hampton Inn in Groton but saw this place was closer but remember bad reviews but said let me give it a try. Rate was good for a Friday night, they have shuttle to Mohegan(I drove...

Thank Ron C
Elaine R, General Manager at Comfort Suites- Norwich, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your...

Saint James, New York
Reviewed 17 January 2017

This place would receive a lower rating if not for the front desk people and work staff. Our team had no hot water for the time we stayed. Waiting for the manager to get back with a refund and a explanation!

Thank wtownes2
Elaine R, General Manager at Comfort Suites- Norwich, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that...

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Room/Suite (19)
Hotel & Grounds (3)
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Management photos: Courtesy of the property manager

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Room/Suite (20)
Hotel & Grounds (8)
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Dining (4)
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Other (4)
04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Internet
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
119 room all suite property with a country decor. FREE Wireless High Speed Internet access. Comfort Suites offers deluxe continenal breakfast and comp shuttle to and from Mohegan Sun Casino. The hotel also has an indoor pool, jacuzzi, sauna and lounge. All guestrooms have a refrigerator, iron & ironing board, coffee & coffee maker, cable, HBO ... more   less 

Additional Information about Comfort Suites- Norwich

Address: 275 Otrobando Ave, Norwich, CT 06360-2136 (Formerly Norwich Inn & Suites)
Region: United States > Connecticut > Mystic Country > Norwich
Price Range: €88 - €220 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites- Norwich 2*
Number of rooms: 119
Reservation Options:
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Also Known As:
Comfort Suites Norwich Hotel Norwich
Norwich Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites- Norwich staff and other travellers.
5 questions
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Tilton, New Hampshire
9 months ago
Stratford, Ct.
3 months ago
Middletown, New York, United States
Greenville, Rhode Island

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Questions? Get answers from Comfort Suites- Norwich staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No blackout drapes; Watch out for the door on Room 526”
patelarpitp, 27 Mar 2017 | Read review
“Not sure but I stayed on 3rd floor, room 314 which highway was seen out window, I didnt hear it but I live near airport so used to noise:)”
V4991ZGronc, 22 Jan 2017 | Read review
“all rooms are solid”
wtownes2, 17 Jan 2017 | Read review
“For a couple ask for queen beds or 2 beds.”
rogerd785, 24 Sep 2016 | Read review
“Room was lovely!!! Note that shuttle doesn't start running until 4pm but it brings you back up until 2:20am”
SallyShu, 14 Aug 2016 | Read review
5 of 5
US$113* /night
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Prices are for 1 room, 2 adults
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