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The Spa at Norwich Inn

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542 Reviews from our TripAdvisor Community

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There are newer reviews for The Spa at Norwich Inn
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Showing 542: English reviews
Cos Cob, Connecticut
Reviewed 18 February 2017

I stayed here one night with my husband and our 23 yr old daughter. The price of the rooms was much more reasonable than staying at the casinos, which is where we were for most of the two days. This was our second time staying here as a family. The spa facilities were nice. My daughter and I each had...

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Helpful?
Thank Organized10580
Laura V, Guest Relations Manager at The Spa at Norwich Inn, responded to this review

Dear Organized10580 - Thank you for joining us again and we are so glad to hear you enjoyed your spa services and our spa amenities. We apologize for any misunderstanding that may have occurred during your reservation process. Your room was a standard king which unfortunately, although on the same floor, is not positioned to next to any of our...

Norwich Connecticut
Reviewed 10 February 2017

This is an amazing place for a girl friends' day! I've been here both on my own and with the company of a friend. Either way, the spa is delightful, but I do prefer to have a friend to share the experience along with me. You can purchase a day at the spa that includes lunch, an exercise class and...

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Thank Tigkit
Reviewed 10 February 2017

3 of us went to get pedicures- To start, none of us were thrilled that the pedicures were $75 per person, but we figured we'd splurge because it was supposed to be an hour long. They told us to go to a locker room & put on robes if we wanted. After we wandered around aimlessly for a few awkward...

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1Thank Rose R
Laura V, Guest Relations Manager at The Spa at Norwich Inn, responded to this review

Dear Rose R – Thank you for your feedback. We are disappointed to hear our pedicure did not exceed your expectations. We pride ourselves on our customer service and if you have the time, please contact Tiffany Grillo, our Hand and Foot Supervisor, at 860-425-3676. She would welcome the opportunity to discuss your experience personally. Although we happily waived the...

Denvi
Reviewed 8 February 2017

Third time at the spa and as always very enjoyable. Breakfast just right. Wine hour perfect set up for dinner. Outside dining with live music was just perfect each eving during our stay. Spa treatments sooooo relaxing.

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Helpful?
Thank Kathleen M
North Haven, CT
Reviewed 8 February 2017

The hotel, restaurant and even a spa is very outdated. This hotel really needs a lift. Should never go there for a weekend with a plan to relax, because the place was crazy busy with mostly women running in their white robs and sleepers everywhere. Was hopping for a nice dinner with my husband, instead several groups of women were...

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1Thank Sofia N
Laura V, Guest Relations Manager at The Spa at Norwich Inn, responded to this review

Dear Sofia N – Thank you for your valuable feedback regarding your recent visit. We have recently completed extensive renovations in all of the rooms and many of the common areas of the Inn and based on your comments we hope your visit was prior to the completion? As a Historic Inn & Spa, we feel we were able to...

Sherman, Connecticut
Reviewed 6 February 2017 via mobile

Went for my 40th birthday and we did the girlfriends getaway package. I must say reading all these reviews prior to check in had me worried to stay in the villas. Everyone in my party loved the villas and the beds were soooo comfy and the fact the concierge comes and builds a fire for you is awesome. The spa...

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Thank bridgetp100
Reviewed 6 February 2017

Overall, the staff is wonderful. My friend and I stayed here overnight but if you are a "day guest" the staff handing out the robes/slippers in the spa will ask you "if you're just a day guest." I was very disappointed with the food in the main dining room. I ordered the tuna carpaccio, which in every other restaurant in...

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Thank Christina C
Boston, Massachusetts
Reviewed 2 February 2017

My husband & I traveled there for a rejuvenation package getaway. There were several hiccups initially (not a very warm welcome, tiny awkward room- upon check in, given the wrong pedicure treatment), but these issues were resolved in a professional manner once we spoke up. We were impressed with the friendliness of the staff, the cleanliness of the locker room...

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Thank wendylee_11
Norwich, Connecticut
Reviewed 1 February 2017

I recently spent a day at The Norwich Inn & Spa. It was such and incredible day of tranquility and pampering. My masseuse Jillian, seemingly has magic hands, she was personable, talented and made me feel comfortable the entire time. She also gave me a Thalasso wrap which was a divine experience- unlike anything I have ever experienced before. The...

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Thank Heather B
New York
Reviewed 30 January 2017 via mobile

I stayed here for a girls weekend recently and while we could have been anywhere and happy to be together - I was totally unimpressed with the Spa at the Norwich Inn. The rooms were fairly expensive for what they are. The bedding and sheets were stained. The room was freezing. If the room rate were less, I probably would...

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Helpful?
Thank familytravels27
Laura V, Guest Relations Manager at The Spa at Norwich Inn, responded to this review

Dear familytravels27 – Thank you for your review of your recent visit to The Spa at Norwich Inn. We are honored you chose to celebrate your time away with your college friends with us and apologize on behalf of our team that we didn’t exceed your expectations. We have passed along all of your comments about your experience with our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Spa at Norwich Inn is located on 42 country acres filled with perennial gardens and ponds. Oak trees, a reflecting pool and oversized deck compliment the atmosphere of the spa and promote the ultimate in relaxation. World class spa treatments are available from a wide assortment of services such a massages, body wraps and polishes, facials and many more. ... more   less 

Additional Information about The Spa at Norwich Inn

Address: 607 W Thames St, Norwich, CT 06360-7139
Region: United States > Connecticut > Mystic Country > Norwich
Price Range: €193 - €324 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Spa at Norwich Inn 3.5*
Number of rooms: 100
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Also Known As:
The Spa At Norwich Hotel Norwich
Spa Norwich
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Questions & Answers

Here's what travellers have asked, with answers from The Spa at Norwich Inn staff and other travellers.
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Questions? Get answers from The Spa at Norwich Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms far from the lobby., or a villa because something goes on every day, from bridal showers to weddings, and today a business meeting.”
 of 5 bubbles journeygal12, 13 Mar 2017 | Read review
“Both Inn Rooms and Villas are spacious, comfortable and accommodating.”
 of 5 bubbles robertaj48, 27 Feb 2017 | Read review
“Room 23 was pretty & spacious, but you could hear the upstairs guest easily”
 of 5 bubbles Organized10580, 18 Feb 2017 | Read review
“Don't waste your money here, too expensive!”
 of 5 bubbles 931roser, 10 Feb 2017 | Read review
“Third floor rooms are smaller and have low celling”
 of 5 bubbles SofiaN830, 8 Feb 2017 | Read review
5 of 5