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The Spa at Norwich Inn

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520 Reviews from our TripAdvisor Community

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Showing 520: English reviews
Southport, United Kingdom
Reviewed yesterday NEW

The Spa at Norwich Inn is situated on 42 country acres, and is approximately 76 driving miles from BOSTON Massachusetts. The Inn Hotel has forty-nine guestrooms, and we have twice stayed in a room with a mahogany Queen Size bed and flat screen TV. On the plus side the rooms are very comfortable and always spotlessly clean, but on the...

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Helpful?
Thank redlady43
Halifax, Massachusetts
Reviewed 2 days ago NEW

My daughters took me to the spa at Norwich Inn as a Christmas gift. We stayed Sunday 1/15 to Monday 1/16/17. I have been before and as always the property is top notch. I had a massage, a body scrub and pedicure while there and every service was perfect. I also had my Tarot cards read by Paula Upton--something I...

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Thank GailO620
New Jersey
Reviewed 1 week ago NEW

I just returned home from a visit to the Spa at Norwich Inn and I'm already counting the days until my return! Next month marks my 12th anniversary from my first visit to Norwich, and I could never had imagined how much it has enhanced my life. I can't imagine a space filled with better energy, incredible staff, peace, and...

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1Thank DoubleRSW
Wakefield, Massachusetts
Reviewed 1 week ago

I can sadly say I have never partaken of this activity, but a very unique experience is awaiting you at this spa. In an otherwise Puritan Mystique, there is an out-of-body experience that awaits. You can waltz, dine and relax at the spa in your bathrobe and flip-flops My use has been relegated to very fine dining ( my 1st...

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Thank Don R
Warwick, Rhode Island
Reviewed 1 week ago via mobile

This was my first time at this spa. The facilities aren't huge, but that's what I liked. I took advantage of the exercise room and class offerings. I soaked in the hot tub before my massage. Ahhh, it was wonderful. Good facial as well. Relaxation room made for a wonderful ending to the day. I would not recommend the Villas...

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Thank Bobbie W
West Hartford, Connecticut
Reviewed 1 week ago

I have been going to the Norwich Inn for many years. My mother and I went together years ago, and now I take my daughter. It has always been a lovely and relaxing experience. This year, however, I was very disappointed in crowded "locker room", the quality of the staff and the spa/fitness amenities. I am not sure who is...

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1Thank djaffe0660
Laura V, Guest Relations Manager at The Spa at Norwich Inn, responded to this review

Dear djaffe0660 – Thank you for your feedback and for being our loyal guest. Your comments are extremely important to us and we have reviewed them with our management team. We were disappointed to hear that our staff did not exceed your expectations during your visit as we always strive to offer 5 Star service. We always encourage our guests...

Boston
Reviewed 1 week ago

I agree with many of the recent reviews. The Spa is the highlight of this property. The pool and fitness area are very nice and are equipped as most good public fitness centers. Traveling as a couple and staying at the Inn, as we did, you might feel a bit out of place. The majority of the clientele at the...

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Thank SteveP22
Laura V, Guest Relations Manager at The Spa at Norwich Inn, responded to this review

Dear SteveP22 - Thank you for sharing all points of your stay. Your experience at our resort is very important to us as we strive to exceed guest expectations on every level. We will share your feedback with our management team to make improvements. Thank you again for your valuable time to share your visit.

Boston, Massachusetts
Reviewed 1 week ago

I had a nice time at The Spa at Norwich Inn this past Saturday... however I wasn't particularly impressed with the abundance of clients you had at your facility. I felt the place was completely over booked and loud. I enjoyed two treatments and those two hours were truly the only quiet I had during my entire stay. The package...

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1Thank jgiacchetti
Laura V, Guest Relations Manager at The Spa at Norwich Inn, responded to this review

Dear jgiacchetti - Thank you for taking the time to review your experience. Our Saturdays are usually very busy, but because of the storm, that Saturday in particular was really busy. Guests who were going to leave did not and guest who were arriving this day, arrived much earlier than usual and it seemed at the same time to beat...

Plainview, New York
Reviewed 2 weeks ago

My husband and I spent New Years week end there. The spa is very nice and our treatments were great! I had a facial which was excellent! The accommodations leave a lot to be desired, our room, some kind of a suite was specious, however for the money you are paying is definitely NOT worth it. The shower drain was...

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1Thank Denise G
Laura V, Guest Relations Manager at The Spa at Norwich Inn, responded to this review

Thank you Denise G. for your comments. We strive to create the best experience possible and by your comments we had some hits and misses. Could you call or email me the dates of your stay and the room or villa you stayed in and we can research this further? I can be reached 860.425.3651 or by email, tkenyon@thespaatnorwichinn.com. Sincerely,...

Farmington, Connecticut
Reviewed 2 weeks ago

I have been going to the Norwich Spa for many years, I know they are renovating and can only hope that the renovations extend to all parts of the Inn and Spa. Overall the whole facility was just very worn and dated with paint chipping everywhere and although the holiday season was coming to an end the seasonal plants should...

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1Thank StellaV23
Laura V, Guest Relations Manager at The Spa at Norwich Inn, responded to this review

Dear StellaV23 - Thank you for your comments. We are very happy to hear that your services went so well! Our staff takes a great deal of pride in their professions and it’s nice for us to see when they are recognized. I have shared your comments regarding the front desk and the retail shop at our recent department head...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Spa at Norwich Inn is located on 42 country acres filled with perennial gardens and ponds. Oak trees, a reflecting pool and oversized deck compliment the atmosphere of the spa and promote the ultimate in relaxation. World class spa treatments are available from a wide assortment of services such a massages, body wraps and polishes, facials and many more. ... more   less 

Additional Information about The Spa at Norwich Inn

Address: 607 W Thames St, Norwich, CT 06360-7139
Region: United States > Connecticut > Mystic Country > Norwich
Price Range: €197 - €333 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Spa at Norwich Inn 3.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
The Spa At Norwich Hotel Norwich
Spa Norwich
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Questions & Answers

Here's what travellers have asked, with answers from The Spa at Norwich Inn staff and other travellers.
8 questions
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Questions? Get answers from The Spa at Norwich Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to book one of the apartments or villas in the grounds.”
 of 5 bubbles redlady43, 19 Jan 2017 | Read review
“Any of the suites in the hotel are primo. A little more autonomy, the condos, provide you with the ability to dine in or dine out....”
 of 5 bubbles DonR78, 12 Jan 2017 | Read review
“Bring your own flip flops, the ones provided are not new and they charge you if they are misplaced.”
 of 5 bubbles djaffe0660, 9 Jan 2017 | Read review
“If you want to be close to the spa, request a villa close by.”
 of 5 bubbles kellymacor, 9 Dec 2016 | Read review
“Staying at the main Inn is the best option, easy to walk to spa and restaurants”
 of 5 bubbles angelasW7650KL, 20 Nov 2016 | Read review
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