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The Spa at Norwich Inn

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Traveller (119)
Room & Suite (98)
Traveller (119)
Room & Suite (98)
Dining (15)
Overview
607 W Thames St, Norwich, CT 06360-7139 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(664)
Traveller rating
  • 322
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  • 90
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  • 49
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Richard S
41
Reviewed 5 days ago
My business recently held a first-of-its-kind event at the Norwich Inn. This was a 3-Day workshop for over 75 attendees that combined both hands-on workshops, educational classes and retail space. This event was an overwhelming success with much of its success due to the facilities and staff of the Norwich Inn. We utilized much of the event space and meeting rooms that were available at the Inn. The staff (with particular gratitude to the Inn's Director of Sales, Gary Baker) were extremely helpful and adapted to the unique needs of our event. We have held other large events at different locations but never one that was enjoyed by our attendees as much as this one. Highlights of the event and the location include the overall ambiance of the facilities, the exceedingly good quality of the food, and the attentiveness of the staff.

If you are thinking about holding an event for business and/or retail I highly recommend the Norwich Inn.
Thank Richard S
Response from Thomas G, Guest Relations Manager at The Spa at Norwich Inn
Responded 4 days ago
Thank you Richard! Gary was particularly happy to help make your event a success. We hope to see you and your team again soon! Best,
stacyk1025
Simsbury, Connecticut
10
Reviewed 6 days ago
I went with 4 of my girl friends for an overnight. We did one of the overnight packages that includes a spa treatment, dinner, and breakfast. We had an amazingly, relaxing time. The weather was warm and sunny so we spent lots of time lounging in the lounge chairs outside and sipping cocktails. Our spa treatments were all wonderful. We hung out in our bathrobes for two whole days and loved every second of it. Extra food, drinks, boutique purchases, etc. are billed to the room so you don't need to carry a wallet around. We also did the complimentary wine tasting and tea time....nothing fancy, but two nice things to do. The only negative for me is that the Inn could use some updates (without taking away from the charm). For example, the ycould use some new AC units in the guest rooms and the wallpaper was peeling. Overall, a great stay and we are making it an annual thing.
Thank stacyk1025
Response from Thomas G, Guest Relations Manager at The Spa at Norwich Inn
Responded 4 days ago
Stacy, Thanks for taking time to share your experience on TripAdvisor.com! We are currently making a number of renovations throughout the grounds, so the next time you visit I think you will enjoy yourself even more! Thank you for visiting, I look forward to your next stay! Regards,
Blondiebearbetch
Warwick
30
Reviewed 1 week agovia mobile
Love it here!! We come all the time!! Great mother daughter time or to celebrate any occasion!! Beautiful spa and hotel. Go for overnight visit or stay for the day and enjoy the spa! The service is impeccable and the employees are more than accomadating!
Thank Blondiebearbetch
Response from Thomas G, Guest Relations Manager at The Spa at Norwich Inn
Responded 6 days ago
Thank you for taking the time to review us on TripAdvisor.com! I'm glad you chose us for your getaway and that we can help you make the most of Mother-Daughter time! We'll see you again soon!
cokarma
Monroe Center, Illinois
41
Reviewed 1 week ago
Our experience was just wonderful! The staff was very personal and helpful. The meals were varied and interesting. Our nail and massage appointments were punctual and delightful.We can't wait to return!

Thank cokarma
Response from Thomas G, Guest Relations Manager at The Spa at Norwich Inn
Responded 6 days ago
Thanks Cokarma! We can't wait to have you back!
Jo Ann F
New York City, New York
2817
Reviewed 1 week ago
I've gone several times, and each time have had some really disturbing problem. I was waiting for my massage and noticed the masseuse walk out with an elderly gentlemen who was obviously her last client. When I lay on the massage table, I was laying in urine, as the old gentlemen had urinated and the therapist probably didn't realize it and just put on a clean sheet. Absolutely disgusting. Another time in the villa we were instructed to NOT touch the fireplace flue, as it is always open. So we lit the fire and the room filled with smoke because the flue was closed. It was late so we slept in the smoke filled room and could not speak the next day due to smoke inhalation. Then there is the problem with everyone being on their phones. There are signs that say, "no phones" but no one respects the signs and staff does not enforce the rules. This makes for a terribly unrelaxing stay. Even though I have spoken to all the managers regarding my problems, nothing is done about it. Also, it has become like a dorm environment with young people going in groups and drinking and talking all night. Staying home would have served me better.
Thank Jo Ann F
Response from Thomas G, Guest Relations Manager at The Spa at Norwich Inn
Responded 1 week ago
Hi Jo Ann, Thank you for being a valued guest of The Spa at Norwich Inn. I am looking into the incident you described to determine how such a violation of our protocols could have occurred, and am sorry we failed to exceed your expectations during your stay. We take great pride in the satisfaction of each of our guests, and take every review seriously in order to create the best experience for future visitors. I would like to put you in contact with the Director of Spa Services to better address your stay with us and ensure the matter is being handled by one of our top personnel. Please reach out to Marie Mozzie at your convenience, 860.425.3601. Best Regards,
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About
Description
The Spa at Norwich Inn is located on 42 country acres filled with perennial gardens and ponds. Oak trees, a reflecting pool and oversized deck compliment the atmosphere of the spa and promote ultimate relaxation. More World class spa treatments are available from a wide assortment of services such a massages, body wraps and polishes, facials and much more. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Tennis Court
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
90
Price range
US$185 - US$345 (Based on Average Rates for a Standard Room)
Also Known As
The Spa At Norwich Hotel Norwich
,
Spa Norwich
Location
United States > Connecticut > Mystic Country > Norwich
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
90
Price range
US$185 - US$345 (Based on Average Rates for a Standard Room)
Also Known As
The Spa At Norwich Hotel Norwich
,
Spa Norwich
Location
United States > Connecticut > Mystic Country > Norwich
Photos
Traveller (119)
Room & Suite (98)
Dining (15)
Pool & Beach (1)
Amenities (6)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
carla s
18 August 2018|
AnswerShow all 2 answers
Response from Sari L | Reviewed this property |
Yes, you can use the facilities prior to check in time as well as using them after check out time on the day you check out.
0
Votes
Karen W
14 March 2018|
Answer
Response from Mary Ann N | Reviewed this property |
Not a problem when we were there in late February 2018
0
Votes
HubbellGardiner
8 February 2018|
AnswerShow all 2 answers
Response from olivias33 | Reviewed this property |
The gym is fantantastic! There are a lot of different machines to choose from. They have 3 treadmills, 3 elipticals and 2 bikes with TV's that overlook the woods. There is also machines, bands and free weights. There is... More
1
Vote
Room Tips
"Don't go...find somewhere else."
tobyl4
1 Oct 2018
Read review
"Choose the hotel to stay instead of the condos, The hotel is classic. SO close to Mohegan sun by taxi ( 10..."
JaneC944
24 Sep 2018
Read review
"Villas are quiet, have kitchenettes, closer to the pools."
My2centzworth
12 Aug 2018
Read review
"Ask for a villa close to the spa. The end of the property is a hike to the spa even tho they have tram..."
492saril
30 Jul 2018
Read review
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