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DoubleTree by Hilton Hotel Norwalk

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Traveller (76)
Room & Suite (51)
Dining (12)
Overview
  • Excellent36%
  • Very good30%
  • Average18%
  • Poor10%
  • Terrible6%
Travellers talk about
“double tree”(46 reviews)
“cookies”(92 reviews)
“easy access”(22 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Norwalk
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Norwalk
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (975)
There are newer reviews for DoubleTree by Hilton Hotel Norwalk
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Traveller rating
326
286
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101
59
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All reviewsdouble treecookieseasy accessoff the highwaybreakfast buffetfront desk staffindoor poolconvenient locationbed was very comfortablebusiness tripaquariumeventwalmartnycshuttlemeetingconference
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11 - 15 of 951 reviews
Reviewed 3 weeks ago via mobile

This hotel has seen better days but then they have zero competition so you have to stay here. The rooms are clean and spacious but the bath is only deep enough for infants. There are plenty of fast food places within walking distance as well...More

Thank BangkokAndy1976
Response from Ted M, General Manager at DoubleTree by Hilton Hotel NorwalkResponded 3 weeks ago

Thank you for taking the time to share your thoughts with us and for choosing to stay with us during your recent trip to the Norwalk area. We value your feedback and appreciate your comments about the cleanliness of our hotel and its convenient location....More

Reviewed 3 weeks ago

Stamford offers numerous choices of business hotel, but Norwalk is more limited. The Doubletree is surely in the top two or three. This property is reasonably convenient to dining or shopping options; walking (be careful on hectic Route 1) is possible, and the Norwalk Transit...More

Thank DonInConnecticut
Response from Ted M, General Manager at DoubleTree by Hilton Hotel NorwalkResponded 3 weeks ago

Thank you for being our guest and for taking the time to share your observations and experience with us. We place great value on customer feedback and we appreciate the many nice comments you made about our hotel and the services provided during your stay....More

A TripAdvisor Member
1
Reviewed 3 weeks ago

If you stay at the Norwalk Doubletree on Connecticut Avenue, don't miss a chance to have a meal in the Saffire Cafe served by Kevin, Doris and Simmi! They went above and beyond, always greeting us by name. They made our stay feel like we...More

Review collected in partnership with DoubleTree by Hilton
Thank A TripAdvisor Member
Response from Ted M, General Manager at DoubleTree by Hilton Hotel NorwalkResponded 3 weeks ago

Thank you for your kind comments about the service provided by the staff in our Saffire Restaurant and Lounge. We truly appreciate your kindness in recognizing these individuals and we will share this with them. Thank you for being our guests and for taking the...More

Reviewed 4 weeks ago

This was a last minute stay and I figured I’d book this hotel for the convience of my work day. The hotel staff, food , and cleanliness was a 10 but Hilton needs to shut this place down and do a major renovation of the...More

Review collected in partnership with DoubleTree by Hilton
Thank Stephen D
Response from Ted M, General Manager at DoubleTree by Hilton Hotel NorwalkResponded 4 weeks ago

We appreciate your comments about the friendly service you received from our staff as well as the cleanliness of our hotel. We do understand that we are an older hotel, but we take pride in the personal and professional service that our staff provides to...More

Reviewed 11 March 2018 via mobile

Very poor customer service. Traveling with my one and half month old baby and toddler. It was a fight to get a refrigerator in the room which was necessary for us. The room was sub par and felt dirty and bathroom was dirty. After being...More

Thank Kmcon
Response from Ted M, General Manager at DoubleTree by Hilton Hotel NorwalkResponded 12 March 2018

I am very sorry that we did not meet your expectations and for the confusion that caused others to be assigned to your guest room. This is very unusual and will be reviewed with our front desk staff to avoid this from happening again. I...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Shuttle Bus Service
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$101 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Norwalk
#6 Business Hotel in Norwalk
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$101 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Norwalk
#6 Business Hotel in Norwalk
Room types
Non-Smoking Rooms, Accessible rooms, Suites
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Traveller (76)
Room & Suite (51)
Dining (12)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
pennysaeger
21 July 2017|
AnswerShow all 3 answers
Response from Ted M | Property representative |
We have no idea what or where you are talking about, but the answer to your initial question is "absolutely no."
0
Votes
Diana K
16 November 2016|
AnswerShow all 2 answers
Response from Emily K | Reviewed this property |
There is a pool in this hotel. However, I trust there are places for pampering nearby, depends on the service(s) you require. There are a quite a lot of small boutiques and store of different types within walking distance... More
1
Vote
noelleb
13 June 2016|
Answer
Response from SCJFL | Reviewed this property |
Yes there is a safe in the closet, but make sure that you ask for a room with a fridge on check-in, look at my review for my stay June 5-11
1
Vote
Room Tips
"Ask for higher floor and request Connecticut Ave side vs Freeway Side"
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"Gym is in the "basement""
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"Helpful staff for all room needs"
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"Ask for a room with a view, not the Costco parking lot near I-95 and train station"
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