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DoubleTree by Hilton Hotel Norwalk

958 reviews
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Traveller (76)
Room & Suite (51)
Dining (12)
Overview
  • Excellent36%
  • Very good30%
  • Average18%
  • Poor10%
  • Terrible6%
Travellers talk about
“cookies”(95 reviews)
“double tree”(44 reviews)
“visiting family”(11 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Norwalk
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (958)Write a Review
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All reviewscookiesdouble treevisiting familyoff the highwaybreakfast buffeteasy accessfront desk staffindoor poolconvenient locationtrain stationbed was very comfortablebusiness tripnorwalk areactweddingaquariumevent
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1 - 5 of 934 reviews
Reviewed 4 days ago

Stayed at the Doubletree Norwalk, CT for one night on business and arrived late evening. The car park was fairly full but managed to find a space. The lobby is fairly small but the staff were very friendly. There wasn't much around the hotel in...More

Thank kmalho
Response from Ted M, General Manager at DoubleTree by Hilton Hotel NorwalkResponded 3 days ago

Thank you for choosing to stay with us and for taking the time to provide us with your feedback. We appreciate your observations, especially your recognition of the service provided by our staff. We hope you will visit us again during a future trip to...More

Hotel's Favourite
Reviewed 27 November 2017

I just had my son's Bar Mitzvah there, and I was not disappointed at ALL! Debra Pimentel, the Catering Sales Manager, was over the top. SO accomodating. I wanted to change things, here or there and she had no problems with it. Deb even helped...More

Thank Debby T
Response from Ted M, General Manager at DoubleTree by Hilton Hotel NorwalkResponded 28 November 2017

We are so glad to learn that your son's Bar Mitzvah event was so well received by you and your guests. Thank you for recognizing the efforts of Debra Pimentel, our Catering Sales Manager as well as the service and culinary staff for making your...More

Reviewed 2 weeks ago

I love this hotel. The people are friendly. The accommodations are comfortable. The breakfast is well-prepared. And the cookies are delicious. Even small things such as the convenient parking, free water bottles, and fruit in the lobby, do not go unnoticed. This hotel provides tremendous...More

Review collected in partnership with DoubleTree by Hilton
Thank 127randalp
Reviewed 4 weeks ago

We stay at Hilton Properties all the time. This is the only Hotel chain we use as a matter of fact. The DoubleTree in Norwalk, Ct was the worst ever. Rooms, lobby, elevators were disgusting, dark lighting, staff unfriendly. Hotel is more for low budget....More

Review collected in partnership with DoubleTree by Hilton
Thank Casandra L
Response from Ted M, General Manager at DoubleTree by Hilton Hotel NorwalkResponded 3 weeks ago

We apologize for your less than satisfactory experience. We have responded to you with sincere regret and provided you with full compensation. We offer no excuses - only a promise to continue our efforts to provide friendly, caring service to our guests. Constructive feedback is...More

Reviewed 4 weeks ago

Convenient location for Darien, Norwalk, Rowayton. Very professional staff. Great comfort food. Large rooms. I had a double queen. Good rates. Clean. Nice and quiet. You will sleep well. Very friendly. I was alone this time, but I have stayed with small grandchildren and they...More

Review collected in partnership with DoubleTree by Hilton
1  Thank NashvilleUSA
Response from Ted M, General Manager at DoubleTree by Hilton Hotel NorwalkResponded 4 weeks ago

Thank you so much for the kind words about the convenient location of our hotel, our friendly staff, and the service provided during your recent stay. We are very pleased to know that you are a repeat guest and have enjoyed our services in the...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Shuttle Bus Service
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$93 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Norwalk
#6 Business Hotel in Norwalk
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$93 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Norwalk
#6 Business Hotel in Norwalk
Room types
Non-Smoking Rooms, Accessible rooms, Suites
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Traveller (76)
Room & Suite (51)
Dining (12)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
pennysaeger
21 July 2017|
AnswerShow all 3 answers
Response from Ted M | Property representative |
We have no idea what or where you are talking about, but the answer to your initial question is "absolutely no."
0
Votes
Diana K
16 November 2016|
AnswerShow all 2 answers
Response from Emily K | Reviewed this property |
There is a pool in this hotel. However, I trust there are places for pampering nearby, depends on the service(s) you require. There are a quite a lot of small boutiques and store of different types within walking distance... More
1
Vote
noelleb
13 June 2016|
Answer
Response from SCJFL | Reviewed this property |
Yes there is a safe in the closet, but make sure that you ask for a room with a fridge on check-in, look at my review for my stay June 5-11
1
Vote
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123
Room Tips
"Helpful staff for all room needs"
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"Ask for a room with a view, not the Costco parking lot near I-95 and train station"
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"Shop around"
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"Club floor (8th floor)"
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