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DoubleTree by Hilton Hotel Norwalk

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DoubleTree by Hilton Hotel Norwalk
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842 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEW

The Hotel needs updating! rooms are mediocre no amenities in my room ( microwave, fridge, good coffee maker) for the price these are a must. The hotel could be cleaner our room smelled bad. The Hilton Honors floor is really not much of a honor. The staff could be friendlier.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 937pattij
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

I am very sorry that we did not meet or exceed your expectations. Many, but not all, of our guest rooms have refrigerators and microwaves. If we have the pleasure of serving you again please note your request on your reservation and we will be happy to take care of that for you. Our staff usually receives high praise from...

Boston, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 8 March 2017

A last minute booking on Hilton.com but we were made to feel very special. Comfortable and immaculately clean room. Not a great view over Costco, but if we'd had more time the area around the hotel is stunning with wonderful examples of New England homes. Breakfast was amazing and great value. Set us up for the trip to DC where...

Review collected in partnership with DoubleTree by Hilton
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Thank The_H0tel_Inspectors
About Hotel's Favourite Review
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We are so glad to know that you chose to stay with us and feel that it was a wise choice. Thank you for all the compliments about our people, the services they provided, your breakfast experience, and our hotel location. We hope you will join us again on your way back home! Thank you for writing.

Acton
Reviewed 2 days ago NEW

Generally enjoy a nicer than average stay with Doubletree, but this was just ok. Fan went on and off all nighit (despite choosing constant fan), bath was pretty outdated, showerhead situated very low. despite th at, managed to spray ENTIRE bathroom. Only spent one night, so not enough to see response. Breakfast buffet was pretty meh. More on par of...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Michelle B
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for being our guest and for your feedback. Please accept our apology for the guest room conditions you described. They will receive our immediate attention. This is certainly not the norm for DoubleTree Hotels, including ours, so we hope you will provide us with another opportunity to be of service during a future trip to the Norwalk area....

Norwalk, Connecticut
Reviewed 6 days ago NEW

My son had won an overnight stay at double tree and we used it over April vacation to go swimming and have a fun night away. The room was amazing the pool was warm! We ate at the restaurant for both breakfast and dinner the food was amazing!!! And reasonabley priced we are considering going back for dinner it was...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank sarahmZ7416TL
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We are very glad to see that you and your son enjoyed your mini vacation so much. Thank you for all the nice comments about the hotel, the food service, and our swimming pool facilities. We look forward to seeing you again soon! Thanks for writing.

Cape Cod, Massachusetts
Reviewed 1 week ago

The room was extremely clean, the whole building smelled clean and the beds were soooo comfortable. Would definitely stay here again. The staff that took our room service order also delivered it and he was very friendly.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank amberd53
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We are very pleased to see how much you enjoyed your recent stay with us and that you plan to return. Thank you for taking the time to share your experience with us and for your recognition of the staff member who handled your room service order. We look forward to welcoming you back the DoubleTree by Hilton Norwalk.

Great Neck, United States
Reviewed 1 week ago

This hotel is near my corporate headquarters and one of the few hotel options. The staff is friendly. The restaurant service is good, but food mediocre. The rooms are clean and comfortable but hotel could use an overall remodel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lizas849
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We appreciate that you have chosen to stay with us due to our location near your corporate headquarters. Your feedback is very important to us. We certainly want to improve your perception of our food so if there is something specific we can do to enhance your satisfaction I hope you will let us know. We do appreciate your recognition...

Boston, Massachusetts
Reviewed 1 week ago via mobile

Front desk - very welcoming. Room is clean, but looks like it needs to be updated some. Lots of cracks in chalk in the shower - looks unprofessional. Wallpaper is bubbling in several areas especially next to the A/C unit. Bed is comfortable.

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Helpful?
Thank Traveler1975_75
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We appreciate your feedback about some of the conditions in your guest room, which we will attend to immediately. Thank you for the nice comments about or front desk staff and the cleanliness and comfort of your accommodations. We hope to have an opportunity to be of service during a future visit. Thank you for sharing your experience with us.

Norwalk, United States
Reviewed 1 week ago

This was the second time we have stayed there. It was a great experience both times. The front staff and the bartenders were very friendly and accommodating. We even got offered a cookie on departure. They have wonderful cookies.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank henrybN5520LB
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for returning to stay with us a second time. We are very glad to learn that you have enjoyed your stays with us ....especially our wonderful staff and of course, the cookies! We hope to see you again soon. Thanks for writing.

Philadelphia, Pennsylvania
Reviewed 1 week ago

Had a wonderful stay, while visiting a college for my eldest son. The staff, from front desk, bartender and waitress, were just top notch. Staff was extremely friendly and helpful. Julia was my favorite, so friendly and couldn't do enough for our family!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Lauren P
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

I'm so glad that you enjoyed your stay with us and our top notch staff contributed to that enjoyment. We certainly appreciate the recognition of their efforts to make you and your family feel welcome. I will share your kind comments with Julia. I hope your son enjoyed the college visit and we hope to see you again if you...

Cincinnati, OH
Reviewed 3 weeks ago

I was in town for work and only spent one night there. I arrived in the late evening then checked out that next morning. My room was clean. It was convenient to where I needed to be. The wall the beds backed up against-were very thin. Every time the guy next door closed the door-the bed shook and I could...

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Helpful?
Thank DavidandKim
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for choosing to stay with us during your recent business trip to Norwalk. While we are glad to see that you were pleased with our convenient location and the cleanliness of our accommodations I am sorry that you were disturbed by noise from an adjacent guest room. Our goal is to make every guest stay perfect so I...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Start your stay with our Norwalk hotel with a freshly baked DoubleTree chocolate chip cookie. Enjoy the convenience of our proximity to local attractions such as the Maritime Aquarium, Stepping Stones Museum and the Lockwood-Mathews Mansion. Our hotel in Norwalk, CT is just 30 minutes from Westchester County Airport. Be sure to plan ahead for the Norwalk Oyster Festival and book your stay for Labor Day weekend. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Norwalk

Address: 789 Connecticut Avenue, Norwalk, CT 06854-1615
Region: United States > Connecticut > Norwalk
Price Range: €98 - €196 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Norwalk 3.5*
Number of rooms: 266
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Hilton Hotels Direct, Hotwire, Priceline, Booking.com, Cheap Tickets, Travelocity, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Hotel Norwalk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree - Norwalk Hotel Norwalk
Hotel Style:
#3 Family Hotel in Norwalk
#6 Business Hotel in Norwalk
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Norwalk staff and other travellers.
5 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Norwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request King size bed! Great pillows!”
TheElenaJay, 3 Jan 2017 | Read review
“do not stay here”
BrianH458, 1 Nov 2016 | Read review
“Cookies very chocolatey. 8-)”
730charissec, 29 Sep 2016 | Read review
“Get an upper floor that faces the street. Backside overlooks some parking lot.”
jds754, 21 Aug 2016 | Read review
“Our room looked over at the Costco parking lot - and it was quiet”
  • Nice shower
  • Comfortable beds
LuckyLobsters, 3 Aug 2016 | Read review
5 of 5