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Hilltop Inn & Suites

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Hilltop Inn & Suites
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202 Reviews from our TripAdvisor Community

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Showing 200: English reviews
Massachusetts
Reviewed 25 August 2016

This hotel is fine for an overnight stay. We went to a concert at Foxwoods; the shuttle was prompt in running us back and forth. The breakfast is typical for a hotel, and the food area was clean. I have no complaints about this hotel for the price. If you are looking for a place to sleep after a late...

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Helpful?
2Thank jeanne77b
MasterkeyHotels, Guest Relations Manager at Hilltop Inn & Suites, responded to this review

Dear Valued Guest: Thank you for your recent review of our property. We are always pleased to hear our guests enjoyed their stay with us. We would like to thank you for choosing our hotel and look forward to welcoming you on your next visit to the area! Best Regards, The Team at Hilltop Inn & Suites

Hartford, Connecticut
Reviewed 19 August 2016

This hotel overall was ok. The beds were comfortable & the room was clean. Over all i think if it wasn't right next to the casino with a shuttle going back and forth I would say it would be more considered a motel so the price was a bit expensive. But with the shuttle & convenience to casino and price...

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Helpful?
1Thank Nunu1334
MasterkeyHotels, Guest Relations Manager at Hilltop Inn & Suites, responded to this review

Dear Valued Guest: We appreciate your review regarding your most recent stay with us here at Hilltop Inn & Suites. We see that you found your stay to be clean and comfortable. We pride ourselves on making sure each of our guests are having a fantastic experience. Thank you for the feedback and we look forward to welcoming you on...

Bethlehem, New Hampshire
Reviewed 15 August 2016

I guess i could say i was pleasantly surprised by the place. I really didn't expect much, and it's not a luxury hotel for sure, but rooms were spacious, clean and well kept. For the location (not far from the casino) and the price, it's not a bad option.

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1Thank bruce c
MasterkeyHotels, Guest Relations Manager at Hilltop Inn & Suites, responded to this review

Dear Valued Guest: Thank you for such a delightful review. It's pleasing to hear that you were surprised to find clean and spacious rooms. Plus, the our location is just a few minutes from the casino. We appreciate the feedback and look forward to your next visit to the area. Best Regards, The Team at Hilltop Inn & Suites

Saint Paul, Minnesota
Reviewed 13 August 2016

One of the worst hotels I have ever stayed at. The room was damp and musty. The water went out for several hours in the evening and the internet access never worked. The "workout room" was foul smelling and the machines did not work. The carpet in that room looked moldy and the ice machine had exposed wires all in...

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Helpful?
Thank David R
MasterkeyHotels, Guest Relations Manager at Hilltop Inn & Suites, responded to this review

Dear Valued Guest: Thank you for taking the time out of your schedule to post a review. We apologize that your experience was anything less than satisfying. We value all guest comments, and will be sure to use them to improve our guest experience. Thank you again for the feedback and we hope you’ll visit us again and see how...

Easton, Massachusetts
Reviewed 31 July 2016

The best part about this place is the Warm Chocolate Chip Cookie you get when you check In. That should tell you something is major wrong with this place. The good: The cookie and distance to Foxwoods. The Bad: Pretty much everything else. Let's start with the ROOM. It was musty and the room was dated. It was clean though....

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Helpful?
Thank Buddy1616
MasterkeyHotels, Guest Relations Manager at Hilltop Inn & Suites, responded to this review

Dear Valued Guest: Thank you for taking the time to review our property. We apologize for failing to meet your expectations in several areas. The issues that you mentioned have been brought to the attention the management team and the entire staff and the appropriate actions have been taken to resolve these issues in a timely manner. We appreciate your...

Reviewed 26 July 2016

The room was clean and fresh smelling, but did look a little dated. It did have a fridge, which was working, most I find will not be very cold. Most everything was adequate, but the staff were very nice and helpful.

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Helpful?
Thank H4544TWdianem
MasterkeyHotels, Guest Relations Manager at Hilltop Inn & Suites, responded to this review

Dear Valued Guest: We appreciate your lovely review and comments regarding your most recent stay with us. Our number one goal is to provide all our guests with an excellent experience during their stay. We thank you for your business and cannot wait to serve you once again! Best Regards, The Team at Hilltop Inn & Suites

White Plains, New York
Reviewed 23 July 2016

I stayed here for a night with a group of friends for a bachelorette party. We were relieved to find a hotel so close to the casino that offered free bus transportation. The hotel was fine, not super glamourous. It was less expensive than staying at the casino and there was free parking. Plus, my friend was able to get...

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Helpful?
Thank SurfGirl816
MasterkeyHotels, Guest Relations Manager at Hilltop Inn & Suites, responded to this review

Dear Valued Guest: Thank you for taking the time to post a review. We are pleased you enjoyed the room and the amenities offered. Plus our location was ideal to your needs. Again, thank you and we hope to see you in the near future. Best Regards, The Team at Hilltop Inn & Suites

Maryland
Reviewed 23 July 2016

My sister and I stayed here for 3 nights while visiting Mystic and Groton, CT. Nice location as its as about 15-20 mins from the attractions. If you're there for the casino/outlet mall, they have a shuttle for it from the hotel which will save you parking (as parking at the outlet was a nightmare). Our room location was quiet,...

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Helpful?
Thank StackyMaryland
MasterkeyHotels, Guest Relations Manager at Hilltop Inn & Suites, responded to this review

Dear Valued Guest: Thank you for your review! We pride ourselves on providing guests with clean, comfortable rooms and excellent service, and your comments let us know we are achieving that goal! We appreciate your time and feedback, and look forward to welcoming you again soon! Best Regards, The Team at Hilltop Inn & Suites

Grafton, Massachusetts
Reviewed 20 July 2016

I went to see a 10:30pm show at Foxwoods and booked a room here so that we didn't have to drive an hour and fifteen minutes home in the wee hours of the morning. We checked in at Hilltop Inn and Suites, left on the shuttle 15 minutes later, returned after the show on the same shuttle, slept, and left...

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Helpful?
Thank Joyce V
MasterkeyHotels, Guest Relations Manager at Hilltop Inn & Suites, responded to this review

Dear Valued Guest: We are so sorry to hear about all of the inconveniences you encountered during your time with us. We truly appreciate your honest feedback, as it helps us improve our guest experience. Thank you and we sincerely hope that you will give us another chance in the future to serve you again. Best Regards, The Team at...

Reviewed 23 June 2016

I stayed only one night for Foxwoods casino trip. Price was reasonable compare to neighboring hotels especially it included breakfast. The room had very strong smell of chemical/moldy like odor. Mattress was very lumpy and shaky, like water bed. I can almost feel the spring inside. Bathroom door made loud squeaky sound every open and close. Continental breakfast was very...

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Helpful?
Thank haesookt
MasterkeyHotels, Guest Relations Manager at Hilltop Inn & Suites, responded to this review

Dear Valued Guest: Thank you for your candid feedback regarding your recent stay at our hotel. We are very sorry to hear that you did not have a completely satisfying visit at our property. Your comments have been reviewed by the management team and they have taken the appropriate actions to ensure these issues do not occur in the future....

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Hilltop Inn and Suites North Stonington, CT is conveniently located just four miles from Foxwoods Resort and Casino, the world's largest casino and just a short drive to Mohegan Sun. We offer comfortable rooms as well as King Jacuzzi Suites which include 32" flat screen TV's with DIRECTV and free expanded HBO and sports channels. In-room safe is offered at a moderate fee and Wi-Fi is free. Deluxe continental breakfast and scheduled shuttle to Grand Pequot Tower at Foxwoods is included at no additional charge for registered guests. We are also within minutes of Mystic Seaport and Aquarium, the beautiful beaches of Rhode Island, several vineyards and many other attractions. ... more   less 

Additional Information about Hilltop Inn & Suites

Address: 373 Norwich Westerly Rd, North Stonington, CT 06359-1516
Region: United States > Connecticut > Mystic Country > North Stonington
Price Range: €84 - €266 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hilltop Inn & Suites 2.5*
Number of rooms: 139
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Also Known As:
Hilltop Inn And Suites
Hilltop Hotel North Stonington
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Questions & Answers

Here's what travellers have asked, with answers from Hilltop Inn & Suites staff and other travellers.
2 questions
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Ellington, Connecticut
over a year ago
Boston, Massachusetts
over a year ago

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Questions? Get answers from Hilltop Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room are quiet.”
 of 5 bubbles Easyofff, 22 Sep 2016 | Read review
“If your room smells musty, go somewhere else”
 of 5 bubbles Buddy1616, 31 Jul 2016 | Read review
“all rooms are good”
 of 5 bubbles PhilipW299, 20 Jan 2016 | Read review
“nice place to stay”
 of 5 bubbles Redmax1962, 28 Oct 2015 | Read review
“Ask for an upper floor room if you can carry your suitcases. They are quieter.”
 of 5 bubbles KEMerk, 13 Oct 2015 | Read review
5 of 5