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Summerstrand Hotel

07/05/2017 08/05/2017
1 room 2 adults 0 children
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Summerstrand Hotel
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132 Reviews from our TripAdvisor Community

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Showing 117: English reviews
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East London, South Africa
Reviewed 1 week ago

Improve your bathroom area. The air conditioning needs to be looked at. The location is great. The rooms are fine except for the air conditioning system. The breakfast was fine and the dinning room area was fine.

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Thank zea316
Port Elizabeth
Reviewed 4 weeks ago

The hotel has a good friendly vibe and is really close to the beach and local amenities. It has a relaxed holiday mood whlle having excellent restaurant, bar and general amenities. The pool area is inviting as is the lounge

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Thank N1143DHpeterg
Port Elizabeth
Reviewed 2 March 2017

The time of the dinner is fine but when we convene we come at different time therefore the must be enough food since on my last day i came late and i was inform there is no beef stew is finish. I am making suggestion

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Thank portiam567
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you so much for taking the time to review our hotel. I will definitely pass your comment onto our kitchen and restaurant staff. Kind Regards The Summerstrand Team

Port Elizabeth
Reviewed 28 February 2017

I have been visiting the hotel for some years now and I like the fact that you have done some renovations on the outside of the building. There is a need to make some changes on the inside as well like the draws that need repairs or replacements.

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Thank leonk46
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you so much for taking the time to write a review about your time with us. I am so glad that you are enjoying your time with us, be sure to keep in contact with us via social media as we are still in the process of doing our refurbishment. We look forward to welcoming you back to the...

Port Elizabeth
Reviewed 28 February 2017

Add a fridge in the room because if one has some food (beverages) which need refrigeration. The escalator also needs some attention because at some floor hangs a little below the floor line and an non-alert resident could trip.

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Thank mn491
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Greetings from Summerstrand Hotel! We do have some rooms which have fridges in them so it is best to request a room with a fridge when you make your booking. Thank you for comments I will definitely pass these onto the rest of our team. Kind Regards The Summerstrand Team

Reviewed 25 February 2017 via mobile

From the outside of this hotel it looks run down as you walk into the lobby it's really nice I went to go up to the 2nd floor on the elevator to the actual hotel it smells like stale water is not a very clean big bugs all over the place my daughter is on the second floor with The...

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Thank vacation L
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Good Afternoon, Thank you for taking the time to review the hotel. I am sorry that you did not enjoy your time with us. Our long term wing is seperate from the main block of the hotel and we do not sell those rooms as hotel accommodation and therefore hotel guests do not have access to that wing at all....

Reviewed 29 December 2016 via mobile

From the blocked up toilet to the tired looking rooms this hotel needs to be seriously changed. Staff attitudes need to change. I booked through a travel agent and paid a full bed and breakfast for my 9 year old. Every morning for breakfast I was hounded to pay extra for my son's breakfast. When I tried to explain no...

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Thank 772zeenatm
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Good Afternoon, I would like to apologize for the delay in responding to your review. If you could please send me your date of stay and the room number you stayed in I would like to investigate the problems you experienced. You can contact me on nicolette@hotsummer.co.za. Kind Regards The Summerstrand Team

Durban, South Africa
Reviewed 22 December 2016

Stop at this establishment just for a drink but decided to have dinner. Loved the decor of this restaurant, We were served by very polite waiters and the dinner was extremely good and afterwards sit outside by the pool lounge overlooking the swimming pool. This is one place in the Friendly City to visit.

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1Thank MelanieDF
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you so much for reviewing our property. I am so glad you that you decided to stay for dinner, our food is amazing and the restaurant is such a lovely setting. We are pleased that you enjoyed the pool area - definitely the perfect place for a sundowner. We look forward to welcoming you back soon. Kind Regards The...

Reviewed 26 November 2016

The hotel is tired but being renovated, the staff however need an attitude adjustment. Our room wasn't ready when we checked in. The telephone, TV, aircon and lamp weren't working. Our bill was incorrect at checkout. We were very disappointed.

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1Thank Hilary G
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Good Afternoon, I would like to apologize for the delay in responding to your review. Would you mind sending me an e-mail to nicolette@hotsummer.co.za with the details of the problems you experienced as I would love to investigate to ensure that these can be rectified. Kind Regards The Summerstrand Team

Pretoria, South Africa
Reviewed 23 November 2016

I will visit again. It was wonderful being here I spent a week and was worth it. I wouldn't mind to recommend it to a friend or colleague. I am sure I will visit again in future. Thanks again for the hospitality

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Thank 897vusis
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you so much for your kind words, I am so glad that you enjoyed your stay with us and we look forward to welcoming you back soon. Regards The Summerstrand Team

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Satis Restaurant
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Summerstrand Hotel is situated directly across from one of Port Elizabeth's most pristine, eco friendly beaches and directly adjacent to the Humewood Golf Course. Enjoy a sumptuous Breakfast Buffet before starting your day or relax after a long day of work or play with a cocktail in the lounge, before having a delectable dinner Buffet in Satis Restaurant. Our Bar is the perfect place for a night cap. Our Bedrooms either have views over Algoa Bay, the Humewood Golf Course or our pool and landscaped gardens. We offer complimentary wireless connectivity throughout the entire hotel for your convenience. ... more   less 

Additional Information about Summerstrand Hotel

Address: Marine Drive, Summerstrand, Port Elizabeth 6000, South Africa
Region: South Africa > Eastern Cape > Port Elizabeth > Summerstrand
Price Range: €66 - €81 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Summerstrand Hotel 3*
Number of rooms: 137
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Questions & Answers

Here's what travellers have asked, with answers from Summerstrand Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We are unable to answer as this was the first occasion we stayed.”
LordBarryK, 18 Oct 2016 | Read review
“floors on top floor are safer”
LLCLars, 10 Mar 2016 | Read review
“rooms on the northern side have a better view of the sea”
399itumeleng, 19 Nov 2015 | Read review
“Double room we had was great”
444keith, 6 Jun 2015 | Read review
“Sea facing room”
84gisellem, 15 Jan 2015 | Read review
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Prices are for 1 room, 2 adults
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