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Red Roof Inn Mystic - New London

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Red Roof Inn Mystic - New London
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301 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Mystic - New London
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Showing 292: English reviews
Reviewed 8 October 2016

Stayed here yesterday and well.... Worst place I have ever stayed in. Ants in the carpet and massive flying bugs everywhere. I slept in my car..... I felt horrible and sick. Worst place ever, so disgusting!

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Helpful?
Thank Angela29016sd
GM145, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again. Please contact me through i0145@redroof.com if you want to discuss this further. I was very disappointed to...

NYC
Reviewed 5 October 2016

Of the budget/basics properties in this area, Red Roof is one of the more reliable. This is low cost/low frills but good quality for that price point. The amenities are minimal but the rooms are clean and well kept, beds and linens are clean and comfortable, lighting is decent to strong and there always seems to be ample hot water....

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Helpful?
Thank mainmenuNyc
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank you again, and we...

Fredonia
Reviewed 25 September 2016

This was a great place to stay on a short vacation stay near Rhode Island and eastern Connecticut shore, the staff was great and very accommodating to our requests before our arrival. We stayed here for 3 days and would recommend it to anyone. We would stay here again since we were traveling with a pet and that means free....

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Helpful?
Thank David R
Dmitry Z, Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thanks for your kind words. We are so glad you mentioned our amenities that make being away from home much easier. We appreciate your mentioning the cleanliness, quietness of our hotel and friendliness of our staff as we enjoy the opportunity to create an amazing experience for each and every guest. We do welcome pet without any extra...

Columbia, Missouri
Reviewed 20 September 2016

The check in was quick and the clerk was very friendly. The room was well appointed and was exactly as advertised on-line. The bed was OK but a bit soft. We only stayed one night so it was not a problem. We would stay here again.

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Helpful?
Thank Another-MO-Traveler
Dmitry Z, Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thanks for splendid review- much appreciated Hope to see you again in near future. Deepak GM Red Roof New London-CT.

Reviewed 16 September 2016

Sonny at the desk was very helpful in getting things sorted out. The room was clean with all the necesseties. No frills if that is what you are looking for. I was just traveling through and needed a place to sleep near the interstate.

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Helpful?
Thank Dave K
Dmitry Z, Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thank you for taking the time to complete online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to Thank you for your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for...

Reviewed 12 September 2016 via mobile

Inexpensive. No frills. No breakfast or pool BUT Room was clean and conveniently close to mystic so it served it's purpose :) also within a few minutes of a movie theater , Chinese buffet and other eateries

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Helpful?
Thank Theand G
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thanks for your kinds words and the time you took to share them with us. Its great to hear that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement with in the team to ensure personal service and warm welcome for your next visit. All the best and see...

Reviewed 11 September 2016 via mobile

This place is very nice clean and quite.Slept very well in the beds. Shower were hot great presser. Free internet was nice to check to see what eles is around to do. Would stay here again if we ever pass through New London CT again.

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Helpful?
Thank Dollene M
Dmitry Z, Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thank you for being our guest and thank you for sharing your positive experience with other TripAdvisor readers and hope to see you again soon.

Indianapolis, Indiana
Reviewed 8 September 2016

very cost effective and large enough to have good rooms. Rooms have the recent update that is being done at all red roofs. Great place to stay. Very conveint to the local casinos and water front. within distant of local atractions

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Helpful?
Thank ken_m_46237
Dmitry Z, Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thanks for your kind words. It is great to hear that you have enjoyed your stay with us. Your enthusiastic words encourages our team to provide outstanding service to our guests. All the best and see you soon. Warm Regards Red Roof New London.

Reviewed 1 September 2016

We just got back from our vacation and i just wanted to share what amazing service we recieved from the hotel clerk James. He was very friendly, informative and accomodating!! Thank you so much James. Your AWESOME!!!!

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Helpful?
Thank eli g
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thanks for comments. We feel proud to provide extraordinary service to our guests. We hope to see you again in future. For Red Roof. GM

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 30 August 2016 via mobile

The people at reception are very helpful. They helped me when the hotel across the street messed my reservation and I had no place to go. They helped me to pick my luggage to rooms. Rooms are clean and house keeping did good job.

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1Thank A TripAdvisor Member
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Mystic - New London

Address: 707 Colman Street, I-95 at Frontage Road, Exit 82-A/83, New London, CT 06320-2605
Region: United States > Connecticut > New London
Price Range: €48 - €103 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Mystic - New London 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn Mystic - New London Hotel New London
Red Roof Inn New London
New London Red Roof Inn
Red Roof Inn Mystic - New London Connecticut
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Mystic - New London staff and other travellers.
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Yonkers
Worcester, Massachusetts
8 months ago
Philadelphia, Pennsylvania
10 months ago
New York City, New York
over a year ago

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Questions? Get answers from Red Roof Inn Mystic - New London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get room away from street”
 of 5 bubbles Micycle, 26 Dec 2016 | Read review
“Away from road side”
 of 5 bubbles Sanji409, 24 Dec 2016 | Read review
“Find yourself a different hotel.”
 of 5 bubbles erinbR3322MU, 31 Oct 2016 | Read review
“This place is nestled in the woods, but very close to plazas and shopping”
 of 5 bubbles X6490AWdavidr, 25 Sep 2016 | Read review
“Ask for a room that does not face the highway. The noise was not very much but still it would be quieter on the other side of the building.”
 of 5 bubbles Another-MO-Traveler, 20 Sep 2016 | Read review
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