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I stayed there due to my hujbby having surgery. I will never stay there again. The room was dirty and very dusty. No attention to detail cleaning. Walls in hallway had stains and looked like body fluids on them. Will not be staying there again.
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As a Mom dropping my daughter off for grad school, I was thankful to spend three days with LaQuinta Inn & Suites. It is pet-friendly and has a great staff. The hotel was reasonably priced and clean. They were able to accommodate all of us....More
Response from LQ2048GM, General Manager at La Quinta Inn & Suites New HavenResponded 18 August 2017
Thank you for your wonderful review. I wish your daughter lots of luck in grad school and I look forward to your continued stays with us while she is in the New Haven area. Sean G. General Manager.
I had the corner room on the 8th floor. The view was awesome. I dont know if there is some ongoing improvements but there was a hole in the hallway ceiling, with the ceiling remnants in a large garbage can.
The room wasnt dirty but...More
Thank S D
Response from LQ2048GM, Manager at La Quinta Inn & Suites New HavenResponded 6 days ago
Thanks for your feedback! And yes please excuse our 8th floor while we do a few ceiling repairs. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon
I was here for two nights. To be fair, we arrived in the middle of a snow storm, but the weather cleared the next day. The staff was friendly, but cleanliness was not a priority. The floors needed sweeping and mopping. I found dirt on...More
Response from LQ2048GM, Manager at La Quinta Inn & Suites New HavenResponded 1 week ago
My deepest apologizes. We pride ourselves on cleanliness and attention to detail. I have shared your comments with the Housekeeping staff for immediate attention. Please visit us again, I will ensure you the hotel will be up to par including your guest room
I've stayed at this La Quinta many times now and would like to share this story that happened a few years ago:
After a long drive from southern Vermont, an exciting night of music at College Street Music Hall, and a generous amount of Jim...More
Response from LQ2048GM, Manager at La Quinta Inn & Suites New HavenResponded 2 weeks ago
Thank you for sharing your experience with us. It's great to know that your stay with us at La Quinta inn New Haven was as enjoyable as your night! I'll be sure to share your comments with the team especially the young ladies at the...More
Response from Bernadette B | Reviewed this property |
I don't use the coffee makers in the rooms- to me, they just don't taste like real coffee. The coffee offered at the continental breakfast was ok. Or you can just bring a french press and bring your own coffee ( and use hot... More
I don't use the coffee makers in the rooms- to me, they just don't taste like real coffee. The coffee offered at the continental breakfast was ok. Or you can just bring a french press and bring your own coffee ( and use hot water from the hotel). I don't recall if there was a microwave in the room or not. Sorry :(