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New Haven Village Suites

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374 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Sacramento, California
1 review
Reviewed 2 days ago NEW via mobile

My wife and I had a long tiring day traveling from New York and Maggie greeted us with a smile and even upgraded our room because of a mistake in our reservation. This Maggie super star lady even made sure we knew where near by food places were, she Informed us about which ones delivered in case we did not... More 

Helpful?
Thank SpenserBaker
New Haven, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW

I had an amazing stay at the Village Suites. I met the staff and they were very friendly but one stuck out the most his name is Caleb, he would go above and beyond for my family and I. If I needed anything he would go and get it for us anything from a cup of coffee to a packet... More 

Helpful?
1 Thank emilyscoran87
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

I've stayed here on 3 3-day trips to New Haven for work. The entire experience is similar to having a second apartment. The check-in process is quick, with friendly staff getting you on your way. After that, you get to your suite which is spacious, clean and has a fully stocked kitchen. I typically unpack and I'm at the desk... More 

Helpful?
1 Thank John N
JoelH1330, Manager at New Haven Village Suites, responded to this review

Thank you for taking the time to share about your stay with us. We're so happy that you continue to choose New Haven Village Suites when you visit New Haven. We are working very hard to create a comfortable, home-away-from-home stay for our guests and have an aggressive Renovation Roadmap that is posted on our website. We will share your... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Location is convenient to shopping and Yale University. Spacious suite for me to stay only one night. Air conditioning is very noisy in the night. Check in service is slow and WIFI connection is lost many times. Free dinner is provided but it's the same as breakfast.

Helpful?
Thank Lijiao Z
JoelH1330, Manager at New Haven Village Suites, responded to this review

Thank you for taking the time to share feedback about your stay with us. I apologize that your stay was not everything you expected. We are currently undergoing a massive renovation—everything we are doing is noted on our website under "Renovation Roadmap" if you would like to see what we have already done and all of the modifications still underway.... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

I think the word I am looking for here to describe my experience is homely! I was put in Villages suites for about 4 months for a work assignment. This was my first time being away from my family and my home country. Turned out I loved it. The staff are warm and have that approachable feeling about them. Ive... More 

Helpful?
1 Thank Roanit F
JoelH1330, General Manager at New Haven Village Suites, responded to this review

We so enjoyed getting to know you and having you stay with us during your extended work assignment! We hope to see you again soon and best to you and your family—we'll miss you! More 

Rabat, Malta
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 October 2016 via mobile

spacious suites of different sizes in a village like group of houses. The whole area is nicely decorated and well maintained, inside and outside. Although the condition of rooms, houses and outside areas were still not bad, they undergoe a major renovation- we will definitly come back.

Helpful?
Thank Harald C
JoelH1330, Manager at New Haven Village Suites, responded to this review

Thank you for taking the time to share about your stay with us. We're so happy you enjoyed your stay and truly appreciate the positive feedback. We are working very hard to create a comfortable, home-away-from-home stay for our guests, whether they stay for a day, week, month or year! We look forward to seeing you again! More 

1 review
Reviewed 20 October 2016 via mobile

Staying here was home away from home for my family and I.. The room was clean and so welcoming, also thanks to the friendly front desk clerks and outgoing housekeep they assisted making my stay a whole lot more special. My experience was breathtaking ,it was amazing and I recommend it to anybody....

Helpful?
Thank infinate q
JoelH1330, General Manager at New Haven Village Suites, responded to this review

Thank you for sharing your feedback on your stay with us. We're so happy you enjoyed your stay and truly appreciate the positive feedback. We are working very hard to create a comfortable, home-away-from-home stay for our guests, whether they stay for a day, week, month or year! We look forward to seeing you again! More 

East Greenwich, Rhode Island
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 October 2016 via mobile

Check in took 20 minutes. Horrible smell of smoke and phone was broken with our first room. Second room the tv didn't work. Cob webs in the living area. I have never stayed anywhere this terrible- ever.

Helpful?
Thank Holly G

Travellers are raving about these New Haven hotels

Lansdale Pa
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 October 2016

Thought this would be a great place to stay - easy access to 95 and to Yale and the train station. Upon arriving, we could not park our car near our unit due to construction and paving. This went on for 2 days and when the jackhammers joined the chorus we decided to cut our stay short and go somewhere... More 

Helpful?
Thank Shellseeker_9
Michael S, VP Operations at New Haven Village Suites, responded to this review

Good day: Thank you for choosing to stay with us at the New Haven Village Suites. I want to extend my apologies to you for the issues encountered. We are going through a major upgrade to the facility and part of that is the now, completely new parking lot. It was disruptive and for that I apologize. In regard to... More 

Elkins Park, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
Reviewed 6 October 2016

I had called several times to make a reservation, and no one answered the phone. I finally just made the arrangements online and received a confirmation via email. We rented a handicapped room. The place was very crowded. In fact the handicap spaces were taken even though the cars did not have handicap signs. We had a long difficult walk... More 

Helpful?
Thank twin2121
Michael S, VP Operations at New Haven Village Suites, responded to this review

Good day: Thank you for choosing to stay with us at the New Haven Village Suites. I want to apologize to you for the suite not meeting your expectations and have spoken to our General Manager and Executive Housekeeper regarding your concerns with both the room type and the air quality. I would like to look into exactly what happened... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
New Haven Village Suites is a sparkling, family owned and operated, AAA Three Diamond rated, small independent New Haven hotel. The hotel's residential village-like setting offers recently renovated guest suites including a Clubhouse for gathering. The Studio Suites are 50% larger than a typical hotel room. New Haven Village Suites specializes in lodging for Yale University, Yale New Haven Hospital, business, government or family travel, employee relocations, temporary assignments or projects, emergency accommodations and a variety of medical lodging needs in the New Haven area. So what makes us New Haven Village Suites? By offering so many first rate complimentary services, and true New England hospitality, we are pleased that our guests have "shouted-out" praises resulting in the hotel being ranked as one of New Haven's best hotel values and "hidden gems". Our guests will never pay for Full Hot Buffet Daily Breakfast, offering enough to satisfy the hungriest travelers, light dinner from 5:30- 7:00 pm Monday through Wednesday, parking, local area shuttle service, business center, WIFI (Clubhouse), fitness center, local calls, or our friendly daily housekeeping service. Ask about our all inclusive living! ... more   less 

Additional Information about New Haven Village Suites

Address: 3 Long Wharf Drive, New Haven, CT 06511 (Formerly New Haven Premiere Hotel and Suites)
Region: United States > Connecticut > New Haven
Price Range: €115 - €162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — New Haven Village Suites 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
New Haven Premiere Hotel New Haven
Premiere Hotel New Haven
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Questions & Answers

Here's what travellers have asked, with answers from New Haven Village Suites staff and other travellers.
11 questions
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Questions? Get answers from New Haven Village Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“most room come with a little balcony”
 of 5 bubbles emilyscoran87, 27 Nov 2016 | Read review
“Ask for a king bed if staying alone - very comfortable”
 of 5 bubbles johnnH4960NU, 4 Nov 2016 | Read review
“Any of the renovated rooms”
 of 5 bubbles roanitf, 31 Oct 2016 | Read review
“Are there any?”
 of 5 bubbles Shellseeker_9, 7 Oct 2016 | Read review
“The junior suites are great!”
 of 5 bubbles 527traceyf, 25 Sep 2016 | Read review
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