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Courtyard New Haven at Yale

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159 Reviews from our TripAdvisor Community

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Showing 145: English reviews
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Reviewed 2 days ago NEW

Stayed here on business earlier this month for a night. I enjoy staying at the Marriott brand hotels and this place did not disappoint. Had a great nights sleep. The front desk staff was very helpful with check in and providing local restaurant recommendations.

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Helpful?
Thank Sean D
Brazil
Reviewed 1 week ago via mobile

Very convenient location, close to stores and restaurants, nice hotel and staff, I arrived earlier and my room was ready. The rooms are clean and comfortable, with sofa, and wide screen TV. Free WiFi. Great breakfast.

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Helpful?
Thank Claudia T
Chicago, Illinois
Reviewed 1 week ago

I am a Marriott member and the staff was super cool. The gentleman who tended the Bistro during the evenings who said he was from St. Lucia was very nice and pleasant. I asked to checkout late because I was a member. They accommodated me with no problem, and then there was Michelle, who was at the check-in/check-out counter as...

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Thank lisabr0ck
Reviewed 1 week ago

The location is great, just next to campus life. The hotel is clean and quiet; staff is friendly. It was my first time in New Haven, and I was not sure what to expect. The campus and just around the campus is beautiful. Stayed at the hotel for two nights and spent minimal time there, but it was relaxing, and...

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Thank 942bilgea
Reviewed 2 weeks ago

The customer service in this hotel is pathetic. Our travel agent made a mistake in our reservation and forgot to book breakfast. The personnel invested absolutely zero effort in trying to solve it. Moreover, they refused to communicate with our agent directly, asking me to be the intermediary. This would have been fine though, if not the unpleasant surprise of...

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Helpful?
Thank Ņikita P
Steve M, Manager at Courtyard New Haven at Yale, responded to this review

Hello Nikita, We are sorry to hear of the challenges you have experienced with misunderstandings to your travel agent booking, and also the authorization for incidental charges. We hope the communication earlier today through email correspondence may have clarified matters, and we again apologize for the inconvenience to you.

Chester, NJ
Reviewed 2 weeks ago

This is a very convenient hotel to Yale. However the hotel is old and tired and needs a little TLC. Parking is a joke for $20 a day. Somebody backed into my car and didn't leave a note. I don't have anymore to say but this stupid site requires 200 words

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Helpful?
Thank rlevy11462
Steve M, Manager at Courtyard New Haven at Yale, responded to this review

Hello rlevy11462, Thank you for taking the time to communicate your stay experience and to note our convenient location to Yale. We are sorry that you did not find our accommodations to your satisfaction, and we welcome the direct communication if you may desire to pursue the incident of your vehicle further.

Clifton Park, New York
Reviewed 3 weeks ago via mobile

Came back to my favorite hotel after 7 years away! Disappointed it was sold out Friday, March 31 (my fault for waiting last minute) but loved seeing my favorite person at the front desk, Michelle!! I can't believe how great the hotel looks after the renovation! Modern and updated. Spending time here to reminisce and visit friends after my travel...

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Thank melatpeace
Richmond Hill, Canada
Reviewed 4 weeks ago via mobile

We were visiting the Yale campus and attended a jazz concert during March Break. The hotel is a bit older but is located in the perfect location within walking distance to the campus and shopping. It's well maintained and the manager on duty was really accommodating as their online booking did not provide an option to include more than 1...

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Thank love_to_travel1188
Reviewed 4 weeks ago

I stayed at the Courtyard Marriott at Yale for 1 week . The stay itself was good and the staff at the hotel was quite friendly .But the experience on financial transactions was quite unpleasant. A certain amount had been charged on my card during checkin which I was told would be reversed on checkout if I were to pay...

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Helpful?
Thank SwGupta
Steve M, Manager at Courtyard New Haven at Yale, responded to this review

Hello SwGupta, Thank you for the communication as we are pleased that your stay with us was enjoyable and that you found the staff members to be friendly. We are very sorry to learn of the billing charges that you have experienced. Please know that we had not charged your credit card at any time, and only provided an initial...

Brunswick, Ohio
Reviewed 5 weeks ago via mobile

Pleasantly surprised by this hotel. Recently renovated and looks very nice. Steps from the Yale campus and easy to walk to a number of restaurants. My only complaint is that the street traffic was quite noticeable from my room on the street side (even room numbers). They do provide ear plugs but I didn't use them, though. This coming from...

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Helpful?
Thank Michelle M

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard New Haven at Yale

Address: 30 Whalley Avenue, New Haven, CT 06511
Region: United States > Connecticut > New Haven
Price Range: €148 - €264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard New Haven at Yale 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Courtyard New Haven At Yale Hotel New Haven
New Haven Courtyard
New Haven Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard New Haven at Yale staff and other travellers.
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Questions? Get answers from Courtyard New Haven at Yale staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the top floor, 8th. It had a view, but our room was not looking a the campus or the shore.”
942bilgea, 14 Apr 2017 | Read review
“Don't use your card here. If you are a vegetarian/vegan avoid the room+breakfast combo...no options available.”
SwGupta, 27 Mar 2017 | Read review
“Avoid rooms at the front of the hotel. I believe they are all even numbered rooms.”
traveller62897, 28 Feb 2017 | Read review
“High floor and better not where renovation is ongoing”
Axel8807, 11 Jan 2017 | Read review
“avoid totally!!!”
arthurs853, 10 Jan 2017 | Read review
5 of 5