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Hilton Mystic

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#5 of 13 Hotels in Mystic
Certificate of Excellence
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Hilton Mystic
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724 Reviews from our TripAdvisor Community

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Showing 714: English reviews
Boston, Massachusetts
Reviewed 2 weeks ago

I took my family to Mystic and we stayed at the HILTON it was in a great location, great pool for the kids we had a great breakfast the rooms were very spacious and comfortable beds. The Aquarium is directly across the street and the kids love it! I would enjoy returning in the summer and exploring the area more.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank suecy79
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you!

New York City, New York
Reviewed 2 weeks ago

Stayed one night. Located across the street from the aquarium and next door to a starbucks, down the block from a dunkin donuts. Sweet! Rooms were nice and clean. Staff was friendly. Restaurant was good but they were slammed and it took forever to get us dinner. Only negative was you could hear people talking in the hallway. I would...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Bounsoul
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for this feedback and for staying with us!

USA
Reviewed 2 weeks ago via mobile

We've also stayed at the Hyatt and Holiday Inn in the area. All three are extremely convenient to the aquarium. Of the three, the Hyatt is our favorite except it doesn't have an indoor pool. Since we were visiting during the winter, we chose the Hilton this time for the indoor pool (Holiday Inn also has one but very small...

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Helpful?
Thank ThingsToDo27
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for staying with us this time while in the area, it is greatly appreciated.

Carle Place, New York
Reviewed 2 weeks ago

The pool, restaurant in hotel, location and price made this vacation a pleasure for our family. The hotel is across the street from the aquarium, stores, liquor store and first med. The food store McQuades was probably the most accommodating store I have ever been in. The hotel is 5 minutes down the road is Mystic seaport and 10 minutes...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank christinetS9439HO
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for staying with us. I am so glad you and your family had a great time. See you again soon.

Boston, Massachusetts
Reviewed 2 weeks ago

My go-to hotel on business trips. Close to I-95. Plenty of restaurants close by. Very clean, safe, reliable hotel. Good mattresses. Plenty of parking. Quiet for the most part (unless guests are loud in the hallway).

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank cherylc553
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for sharing this great feedback, it is very appreciated. Thank you for staying with us!

Reviewed 2 weeks ago

Paid a great price for a beautiful hotel. The lobby is beautiful with plenty of seating, including an outdoor area. The king bed room was clean with the most room space I've had in a standard hotel room before. The breakfast buffet is also worth paying for.

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Thank Jen W
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you. I am so pleased you enjoyed our hotel. We will see you again soon.

Buffalo, New York
Reviewed 2 weeks ago

Great stay. Great place for a couple or family stay. Lots of comfy places to relax on the main floor. Even had a couple outdoor gas fireplaces with seating in a outside garden area. Clean and modern rooms with free coffee. Friendly staff at check in, breakfast buffet and housekeeping..

Review collected in partnership with Hilton Hotels & Resorts
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Thank mrmark191
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you! We appreciate you staying with us and hope we will see you again soon.

Franklin Lakes, New Jersey
Reviewed 4 weeks ago via mobile

On a recent family trip to Mystic, we chose to stay at the Hilton based upon its reputation, location and the fact that they an indoor pool which we knew our children and grandchildren would enjoy. My husband and I stayed for 3 nights. My son and his family were confirmed for 2 nights (Friday and Saturday) but due to...

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Thank Sherry S
Terri A, General Manager at Hilton Mystic, responded to this review

Dear Sherry S, Thank you for sharing this feedback with me. My most sincere apologies for you and your family not having an amazing experience at my hotel. I will review your comments with our team so that we improve. Again I am very sorry, and do thank you for staying with us, it is greatly appreciated.

Gloucester, Massachusetts
Reviewed 4 weeks ago via mobile

Rooms are incredibly comfortable and the lobby and common areas (especially the outdoor area with fire pits) are absolutely amazing. It rained during one day of our stay and I enjoyed relaxing and sitting in he lobby reading the newspaper. The on site restaurant is a great spot for food and drinks. The location of the hotel adjacent to the...

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Helpful?
Thank dmm1955
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you. I am so pleased you enjoyed our hotel and great restaurant. We will see you again soon. Thank you for staying with us.

Reviewed 4 weeks ago

Britney and staff helped make our holiday family reunion a big success. Everything was professionally handled and the facilities were in great shape. This was our fourth group event at this hotel. I would recommend.

Review collected in partnership with Hilton Hotels & Resorts
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Thank terrytN3994PD
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you! I am so pleased Britney and the team took great care of you and your family. We hope we will see you again soon. Happy Holidays!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
Official Description (provided by the hotel)
In the heart of Mystic, Connecticut, just one block from Interstate-95, Conveniently located for both corporate and leisure visitors alike. You'll appreciate the convenient location of our Mystic, CT hotel as a coastal stopping point between New York City and Boston, MA, filled with historic charm of maritime New England. ... more   less 

Additional Information about Hilton Mystic

Address: 20 Coogan Blvd, Mystic, CT 06355-1900
Region: United States > Connecticut > Mystic
Price Range: €89 - €294 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Mystic 3.5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Hilton Mystic Hotel Mystic
Hilton Hotel Mystic
Mystic Hilton Hotel
Hotel Style:
#4 Business Hotel in Mystic
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Mystic staff and other travellers.
16 questions
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Wilmington, Delaware
5 months ago
Quincy, MA
1 month ago
Bronx, New York
over a year ago

See all questions (16)

Questions? Get answers from Hilton Mystic staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Instead of going to Starbucks, go to the village to the coffee shop there.”
 of 5 bubbles butterfly53, 13 Jan 2017 | Read review
“Higher floors (3&4) are quieter with less A/C noise and noise from outside/parking lot”
 of 5 bubbles Travelgal0425, 9 Jan 2017 | Read review
“Good to the Hampton Inn and Suites down the street”
 of 5 bubbles N4636DNfrankf, 13 Dec 2016 | Read review
“We liked being at the end of the corridor so we could use the adjacent stairs.”
 of 5 bubbles laurahorowitz, 20 Nov 2016 | Read review
“Ask for rooms not near the elevator and usually the top floor”
 of 5 bubbles discoverturtle, 2 Nov 2016 | Read review
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