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Hilton Mystic

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#5 of 13 Hotels in Mystic
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Mystic
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744 Reviews from our TripAdvisor Community

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Showing 734: English reviews
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Morris county new jersey
Reviewed 3 days ago NEW

The hotel was excellent. It was a great location -we walked across the street to the aquarium. The staff was so friendly and accomodating from the manager to the cleaning staff! Room was clean, indoor pool was enjoyed by our kiddos, breakfast was great!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank kellymF6441WA
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you!!!

Shelby Township
HOTEL’S FAVOURITE REVIEW
Reviewed 6 October 2016

On our recent vacation stay in Mystic, we picked the Hilton due to its location. And we were right. This hotel provides easy access to all the major Mystic attractions. It is across the street from the Mystic Aquarium and just down the street from the Mystic Seaport (Museum). BTW – the hotel has discount tickets for both. The hotel...

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1Thank hudsonbob
About Hotel's Favourite Review
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you! It is so nice to read you enjoyed our hotel and restaurant. See you again soon.

Walpole, Massachusetts
Reviewed 3 days ago NEW

Went for a 1 night stay to go to the aquarium across the street. Close to shops/restaurants/Starbucks/Dunks and a bunch of other places. The hotel was very busy but, was fairly quiet. Pool area, although mobbed was nice.

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Helpful?
Thank Robert F
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you. Our location is the best. Thank you for staying with us!

New Hampshire
Reviewed 4 days ago NEW

We stayed at the Hilton Mystic for the first time and were so pleased. The manager contacted us before hand and kindly upgraded us to a king room (THANK YOU, TERRI!) We were even greeted by complimentary chocolates as I identified it was my birthday. I was totally grateful and touched. For a large chain hotel, the fact we were...

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Helpful?
Thank HappyinNewEngland
Terri A, General Manager at Hilton Mystic, responded to this review

Happy Birthday! and Thank you for staying with us.

Mullica Hill, New Jersey
Reviewed 4 days ago NEW

We stayed here for a reminiscing weekend after being away from the area for the past 25 years. We decided on Hilton based on the reviews and personal history with the Hilton brand. The housekeeping staff were excellent (Florentino and Maria). The bar staff (Matt and Kris) kept the good times going in the evening. There was a local singing...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ed K
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for sharing this feedback. I am so glad overall you enjoyed your stay. I am so sorry the front desk team did not go above and beyond and will share this with them. We want every guest to leave wanting to return to our hotel when in the area. Please reconsider staying with us when coming back. Please...

Mahopac, New York
Reviewed 5 days ago NEW

Great stay, we had a good time and will be back in a few weeks for the adults. I have recommened this hotel to all my friends and family. My child loves the pool and we had a good time at the bar!!!!!!!

Review collected in partnership with Hilton Hotels & Resorts
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Thank V4350PFjessicak
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you! We really appreciate you recommending us and are so glad you are coming back.

Reviewed 6 days ago NEWvia mobile

I found the facility well-maintained, and the staff very accommodating. I would visit here again. This is a very kid friendly place, and there were many children during the Presidents' Day weekend when I was there. If you don't like a hotel with lots of children you may have to pay a little more and go somewhere other than this...

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Helpful?
Thank Michael G
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for sharing this feedback. I am so pleased you enjoyed your stay with us. I hope we will see you again soon. Terri

Reviewed 6 days ago NEWvia mobile

We have been waiting for more than an hour to get into a room. We came in at check in time (after 4pm) to wait in a long line just to be told that our room is not ready. Then we were put on a waiting list to get a room. Why would you overbook rooms during school vacation week??...

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Helpful?
Thank Marjie K
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for sharing this with us. My most sincere apologies. I have shared this with our team so we may improve. I am very sorry your experience was not perfect. I do you you give us another try and I assure you a fantastic stay. Thank you again.

North Easton, Massachusetts
Reviewed 1 week ago

Great location, friendly staff, clean rooms. The only part that was a bit disappointing was that we booked a room with a whirpool tub in the bath, but it was not separate from the shower, making it difficult to use as shower only. Otherwise it was great.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Bob B
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for sharing this feedback. I apologize for the room set up. I am glad you had a good weekend overall. Thank you for staying with us.

Reviewed 1 week ago

Convenient to all of the local attractions -- modern hotel with good service and all the bells and whistles you could ask for.....comfortable rooms, nice surroundings and friendly staff -- super sports bar and burgers as well!

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Helpful?
Thank Peter B
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of Mystic, Connecticut, just one block from Interstate-95, Conveniently located for both corporate and leisure visitors alike. You'll appreciate the convenient location of our Mystic, CT hotel as a coastal stopping point between New York City and Boston, MA, filled with historic charm of maritime New England. ... more   less 

Additional Information about Hilton Mystic

Address: 20 Coogan Boulevard, Mystic, CT 06355
Region: United States > Connecticut > Mystic
Price Range: €103 - €347 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Mystic 3.5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Hilton Mystic Hotel Mystic
Hilton Hotel Mystic
Mystic Hilton Hotel
Hotel Style:
#4 Business Hotel in Mystic
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Mystic staff and other travellers.
17 questions
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Wilmington, Delaware
6 months ago
Quincy, MA
2 months ago
Bronx, New York
over a year ago

See all questions (17)

Questions? Get answers from Hilton Mystic staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms not on the street, on an upper floor and not with rooms across the hall.”
 of 5 bubbles HappyinNewEngland, 21 Feb 2017 | Read review
“Instead of going to Starbucks, go to the village to the coffee shop there.”
 of 5 bubbles butterfly53, 13 Jan 2017 | Read review
“Higher floors (3&4) are quieter with less A/C noise and noise from outside/parking lot”
 of 5 bubbles Travelgal0425, 9 Jan 2017 | Read review
“Good to the Hampton Inn and Suites down the street”
 of 5 bubbles N4636DNfrankf, 13 Dec 2016 | Read review
“We liked being at the end of the corridor so we could use the adjacent stairs.”
 of 5 bubbles laurahorowitz, 20 Nov 2016 | Read review
5 of 5