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Hilton Mystic

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#5 of 13 Hotels in Mystic
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Mystic
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781 Reviews from our TripAdvisor Community

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Showing 771: English reviews
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Reviewed yesterday NEW

Very satisifed with our stay it was convenient for where we were visiting during our stay and the price was good. The staff was very helpful. The fact that the hotel had the ability to do the digital key was very convenient for us.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tina D
Boston, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

This hotel is very unassuming from the outside, maybe from the dark brick exterior? But the inside of the hotel is beautiful. Front lobby and sitting and meeting areas look newly renovated and very chic. The rooms are pretty much average size if not bigger then most area CT hotels and have everything that you need. Lots of space for...

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Helpful?
Thank Kelsey H
About Hotel's Favourite Review
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you. Our hotel is one of CT's best. I am so glad you enjoyed your stay. we will see you again soon.

Brockton, United States
Reviewed 3 days ago NEW

Average stay. A bit disappointed compared to other stats in different states. Felt as though cost was a bit too inflated. Not sure if I would stay here again or perhaps at one of the neighboring hotels.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Charlene M
Falmouth, Massachusetts
Reviewed 1 week ago

Room OK, but located at the end of a long walk from the elevator through seemingly endless hallway maze. Noisier than expected. Our previous stay at this hotel was much better. Left before breakfast. Will probably look for other option, next time.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank KVR802
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for coming back to see us. I am sorry the stay was not as great as last time, please reconsider staying with us, I assure you we will not disappoint. Thank you again.

NYC
Reviewed 1 week ago

Well maintained property. The pool was medium sized. Lots of families with kids when I visited. Most of the time the pool was well used. Not crazy overcrowded, but you won't be doing any lap swimming as there were too many people for that. Restaurant is small, we tried to do takeout but we waited over 10 minutes and weren't...

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Helpful?
Thank Henry Y
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for this feedback and for staying with us. I am so sorry your stay was not perfect. We will work on these things, and appreciate you letting us know. Thank you again.

Rockville, Maryland
Reviewed 1 week ago via mobile

This hotel is nice, great location and friendly staff. I enjoyed my stay. My only gripe is that the tub was not properly cleaned. It was dirty and had hair in it. The restaurant food was good, but I have had better food elsewhere.

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Helpful?
Thank josephbN8627ZF
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for this feedback. We will share this with our housekeeping team so they may improve. My most sincere apologies to you. I do hope you come back to see us again.

East Haven, United States
Reviewed 1 week ago

Three moms decided to take our girls for a fun overnight. The girls and moms were totally happy with the stay. Great location- in the middle of everything. Beautiful hotel- comfortable and clean. Helpful staff. We would definitely do it again:)

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank U1623JBlisab
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you! I'm so glad you had a great stay for your all girls weekend. Thank you for choosing us.

New York City, New York
Reviewed 1 week ago

My children had fun at the pool.My husband can hangout with his friends at the bar at night.I can join dinner with my husband and friends half an hour then I can go back to my children in the room.This hotel is the best for me that I can go down for dinner with friends and then come back to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank map464
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you! I am so pleased you and your family enjoyed your stay.

pittsfield, United States
Reviewed 1 week ago

pool was cold... when we checked in ... our room was not made up other than that it is a good location Great place to bring kids.. we thought the price was to much. Next time we would stay at the casino.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 963dawnd
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for this feedback, I sincerely apologize to you and your family. I will be sure pool temperature is checked. Please reconsider staying with us when in the area. Thank you again.

Norwood, MA, Norway
Reviewed 3 weeks ago

I felt very welcome and comfortable during my stay. I used Room Service for breakfast on one of the days. The food was great based on taste and presentation. If I am ever in that neighborhood again on business or pleasure there will be no hesitation in booking here for my stay.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 619charmainer
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you! It's nice to read you had a good stay and will be back. Thank you for choosing us.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of Mystic, Connecticut, just one block from Interstate-95, Conveniently located for both corporate and leisure visitors alike. You'll appreciate the convenient location of our newly renovated Mystic, CT hotel as a coastal stopping point between New York City and Boston, MA, filled with historic charm of maritime New England. ... more   less 

Additional Information about Hilton Mystic

Address: 20 Coogan Blvd, Mystic, CT 06355-1900
Region: United States > Connecticut > Mystic
Price Range: €129 - €319 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Mystic 3.5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Hilton Mystic Hotel Mystic
Hilton Hotel Mystic
Mystic Hilton Hotel
Hotel Style:
#4 Business Hotel in Mystic
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Mystic staff and other travellers.
18 questions
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Wilmington, Delaware
8 months ago
Quincy, MA
4 months ago
Bronx, New York
over a year ago

See all questions (18)

Questions? Get answers from Hilton Mystic staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I asked for a "quiet" room and got one.”
M1350NScarolb, 5 Mar 2017 | Read review
“Rooms not on the street, on an upper floor and not with rooms across the hall.”
HappyinNewEngland, 21 Feb 2017 | Read review
“Instead of going to Starbucks, go to the village to the coffee shop there.”
butterfly53, 13 Jan 2017 | Read review
“Higher floors (3&4) are quieter with less A/C noise and noise from outside/parking lot”
Travelgal0425, 9 Jan 2017 | Read review
“Good to the Hampton Inn and Suites down the street”
N4636DNfrankf, 13 Dec 2016 | Read review
5 of 5