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Hilton Mystic

957 reviews
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Traveller (100)
Room & Suite (112)
Dining (33)
Overview
  • Excellent40%
  • Very good32%
  • Average17%
  • Poor6%
  • Terrible5%
Travellers talk about
“across the street”(153 reviews)
“mystic aquarium”(85 reviews)
“fire pit”(23 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Hilton Mystic
Special Offer: Aquarium Day Package
Hotel deals
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Reviews (957)Write a Review
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352
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55
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352
309
168
62
55
Show reviews that mention
All reviewsacross the streetmystic aquariumfire pitbreakfast buffetindoor poolcommon areasfitness centernice stayconvenient locationking roomolde mistick villagelocal attractionsshort drivemystic pizzaironsconferencerenovations
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1 - 5 of 946 reviews
Reviewed 1 week ago

The room was freezing and the heat couldn't be adjusted. I was put into a room farthest from the lobby when other rooms were available. Breakfast was 2 microwave eggs and bread not toasted. Room service breakfast coffee wasn't available or the staff forgot. The...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank rosea556
Hotel's Favourite
Reviewed 24 December 2017 via mobile

This was a very nice Hilton. The entire first floor looked like it had been updated and the restaurant and bar are actually a place you would want to eat and hang out. The bar had live music on Saturday night. Everything you want to...More

Thank jrman66
Response from Terri A, General Manager at Hilton MysticResponded 27 December 2017

Thank you for staying with us!

Reviewed 1 week ago via mobile

The hotel has a modern feel and the rooms are clean. The hotel is across from the Aquarium and the Mistic Village which has restaurants and shops. Also, you are only a couple miles from downtown Mystic. I was here for business so be right...More

Thank Tarps86
Response from Terri A, General Manager at Hilton MysticResponded 6 days ago

Thank you for staying with us. We hope you will be back to visit soon.

Reviewed 1 week ago

Thought we'd try this hotel to see if it has improved since our last visit in October, 2016. See my previous review: https://www.tripadvisor.com/ShowUserReviews-g33845-d83686-r425169430-Hilton_Mystic-Mystic_Connecticut.html#REVIEWS The comments there regarding the extra points to be awarded for two reasons never materialized. Their word means nothing because they do...More

2  Thank dijimbob
Response from Terri A, General Manager at Hilton MysticResponded 6 days ago

Thank you for taking the time to let us know about your recent stay. I sincerely apologize to you that we have not lived up to Hilton's reputation and for a poor stay. I assure, our guest does come first and we do all we...More

Reviewed 1 week ago

Great hotel. Service was excellent and very courteous staff. Used the on site restaurant which was great. Very comfortable hotel with short walk to various restarants and shops. Would recommend this hotel to anyone.

Review collected in partnership with Hilton Hotels & Resorts
Thank paul b
Response from Terri A, General Manager at Hilton MysticResponded 1 week ago

Thank you for staying with us. We are so glad you enjoyed your visit. See you soon.

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123456190
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Meeting Rooms
Dry Cleaning
Banquet Room
Shuttle Bus Service
Concierge
Multilingual Staff
Conference Facilities
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$97 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Mystic
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$97 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Mystic
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Add Photo Photos
Traveller (100)
Room & Suite (112)
Dining (33)
Pool & Beach (10)
Amenities (32)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
frandupre371
27 January 2018|
Answer
Response from Shannon H | Reviewed this property |
Hilton’s website says complimentary shuttle service within a five mile radius. If you’re talking the station on Roosevelt Ave, that’s only 2 or so miles from the hotel...so you should be good.
0
Votes
missrica
11 November 2017|
AnswerShow all 2 answers
Response from John B | Reviewed this property |
It's not a romantic place, but people make their own romance.
1
Vote
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12345610
Room Tips
"there really isn't much to see around here from this location."
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"Ask for a room closer to the elevators for quicker access"
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"I always prefer upper floors and away from elevators."
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"Corner - end of hall room"
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