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Mystic River Hotel & Suites Near Casinos

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Traveller (1)
Room & Suite (4)
Pool & Beach (3)
Overview
9 Whitehall Ave, Mystic, CT 06355-1966 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (20)
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LanguageEnglish
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1 - 5 of 19 reviews
Reviewed 1 week ago via mobile

Every hotel was sold out and we tried them all. We came across the Mystic River and thought we would see if they had a room even though the place was not appealing. Walking into the lobby area was not as the pictures show. Very...More

Thank G8897KRrichardb
Response from RenuY31, Front Office Manager at Mystic River Hotel & Suites Near CasinosResponded 5 days ago

Dear Richard Sorry to hear this. Our front desk is 24/7 open to resolve any issue you have, and brought to our attention. There are statistics which says 1 in 1000 happy customer post their honest review. As you stayed two nights with us (...More

Reviewed 1 week ago

This place was awful! When we arrived it took 10 minutes to find someone to help us. There was no elevator. The bathroom mirror was broken, the sink had rust in it. The drapes were half hung. I will NEVER stay here again and hope...More

1  Thank Cheryl B
Response from RenuY31, Front Office Manager at Mystic River Hotel & Suites Near CasinosResponded 5 days ago

Dear Cheryl Sorry to hear this. Our front desk is 24/7 open to resolve any issue you have, and brought to our attention. We are sorry and apologies for isolated incident. We will take your suggestion and do our best to reslove it Thanks

Reviewed 13 August 2018

We booked two rooms to accommodate our family of seven. When we arrived in the evening, there were two covers on the floor. It looked like there was a leak. By the morning, space was cleared. Nonetheless, there is evidence of the space being renovated,...More

1  Thank nhuggins2018
Reviewed 12 August 2018 via mobile

I'm giving it a four star review, not because it's a four star hotel but ,because it's good for what it is, a budget hotel. The front desk was very helpful. They happily changed my room request to a room with two double beds when...More

Thank Edan50
Response from RenuY31, Front Office Manager at Mystic River Hotel & Suites Near CasinosResponded 5 days ago

Dear Edan We really appreciates your time to post your honest experience. Please let us know if we can assist you for your future stay by calling 8605364281. Thanks

Reviewed 11 August 2018 via mobile

Awesome customer service. Mike helped me out when needed. Great rooms, view, nightlife near by. All in all it was a supercalfragalisticexpialdosous stay. All my girlfriends loved it and would totally come again.

Thank mrobichaux95
Response from Renu Y, Front Office Manager at Mystic River Hotel & Suites Near CasinosResponded 12 August 2018

Dear Guest We are happy to see that your stay was pleasant. Thanks for taking time to post your honest review. Please let us know by calling 8605364281 for your future stay. Thanks

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About
Description
On a rural highway off I-95, this laid-back hotel in a low-rise redbrick building is a 5-minute walk from Mystic Aquarium & Institute for Exploration, a mile from the 19th-century Mystic Seaport and 2 miles from More Mystic River Park. Unpretentious rooms set around a central courtyard include free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Suites with separate living areas add sofabeds and/or whirlpool tubs. Amenities include a heated indoor pool, a gym and a sauna. There's also a market, a business center and meeting/event space. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Air Conditioning
Banquet Room
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Sauna
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
150
Price range
US$71 - US$196 (Based on Average Rates for a Standard Room)
Formerly known as
Ramada Mystic
Location
United States > Connecticut > Mystic
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
150
Price range
US$71 - US$196 (Based on Average Rates for a Standard Room)
Formerly known as
Ramada Mystic
Location
United States > Connecticut > Mystic
Photos
Traveller (1)
Room & Suite (4)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Nearby
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Questions & Answers
Ask a question
August W
15 May 2016|
AnswerShow all 2 answers
Response from Mark B | Property representative |
Hello August! Currently we only rent rooms to someone who is 21 years and older. Thank you for your question!
0
Votes
Renee H
8 January 2016|
Answer
Response from Paul S | Reviewed this property |
Find another hotel.
0
Votes
Room Tips
"Try to get a room on the first floor to be closer to the pool if that is a selling point for you."
nhuggins2018
13 Aug 2018
Read review
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