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SpringHill Suites Milford

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SpringHill Suites Milford
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295 Reviews from our TripAdvisor Community

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Showing 284: English reviews
New York
Reviewed 27 September 2016

Stayed here overnight while attending an event in the area. Hotel lobby was modern with a great bar and friendly bartender. Room was clean and comfortable. Hotel is centrally located and there was plenty of Uber availability to get us back and forth. A few kids seemed to be enjoying themselves in the small but adequate pool.

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Helpful?
Thank TDubNYC
WHGGuestService, General Manager at SpringHill Suites Milford, responded to this review

Thank you for taking a few moments to share your experience with me. I was happy to hear that the hotel provided you with a comfortable stay. I was happy you were pleased with the renovations we recently completed. We are excited about how great the property looks. I will be sure to share your comments with my bartender and...

Darien, CT
Reviewed 17 September 2016

When I arrived on September 8, the lobby was shut down due to construction, and the front desk was a small opening, like a ticket window. The desk clerk said my room was not ready and my bed choice not available. After I explained I was a longstanding Marriott Rewards member and loyal customer, she was somewhat more accommodating. The...

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Helpful?
Thank 8MoonRiver
WHGGuestService, General Manager at SpringHill Suites Milford, responded to this review

Thank you for taking a few moments to share your experience with me. Our guest feedback assists us in ensuring we meet and exceed our guests expectations on a consistent basis. I was sorry to hear that we fell short during this stay. I apologize for the inconveniences you experienced due to the renovations at the property. I understand these...

Williamsburg, Virginia
Reviewed 15 September 2016

Spent one night here. Lobby renovations were a minor inconvenience but no real impact. Room was clean and comfortable and we slept well. Pool, hot tub and exercise room were all very good. It was especially nice to be able to watch the TV that was in the exercise room from the pool as well. Was able to stretch out...

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Helpful?
Thank WEGL185
WHGGuestService, General Manager at SpringHill Suites Milford, responded to this review

Thank you for taking a few moments to share your experience with me. I was happy to hear that you were not inconvenienced by the renovations at the property. We have tried to minimize the inconvenience to our guests. I was glad to hear to hear that the room provided you with a comfortable and restful night. I am pleased...

Reviewed 10 September 2016 via mobile

Springhill Suited has recently been completely remodelled. It looks much more modern and cleaner. It's got all the basics you'll need while staying and the odd free cookie too. The staff are really friendly and helpful. I've stayed here about 7 weeks in the past 13 months and had very few issues, the new waffle iron is welcome addition.

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Helpful?
Thank Mike C
WHGGuestService, General Manager at SpringHill Suites Milford, responded to this review

Thank you for taking a few moments to share your experiences with me. I was pleased to hear that you find the renovations refreshing, we too are very happy. I appreciate your comments about the staff and I was happy to hear you have had few service challenges over the course of your stays the past year. I'm glad that...

Williamstown, Massachusetts
Reviewed 8 September 2016

The room plus tax for a night at SpringHill Suites Milford was $106.55, not cheap but not a bad "deal," EXCEPT they are the middle of construction, redoing their lobby and who knows what else. Check in was through a very small window at the front entry, then around to the side doors to the stairs or hike down the...

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Helpful?
Thank jww1075
WHGGuestService, General Manager at SpringHill Suites Milford, responded to this review

Thank you for taking a few moments to share your experience with me. I appreciate your feedback as our guests comments assist us in ensuring we meet and exceed our guests expectations on a consistent basis. I was sorry to hear that we fell short during this stay. I apologize for the inconvenience the renovations at the property caused during...

Reviewed 2 September 2016 via mobile

I woke up with bites (looked like bed bugs bites but hotel claimed report was clear) on my hand and back. Requested for a change in the sheets but wasn't done. I have to make a 2nd request to the front desk and write to Marriott guest relations via their corporate website. The sheets were changed but unfortunately it was...

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Helpful?
Thank Adeline C
WHGGuestService, General Manager at SpringHill Suites Milford, responded to this review

Thank you for sharing your feedback with me. Your feedback assists us in taking corrective actions to ensure are guests expectations are met on a consistent basis. I am sorry we fell short during this stay. I apologize for the responsiveness of the staff and the cleanliness issues you experienced during your stay. We have been reviewing our processes to...

Reviewed 27 August 2016 via mobile

First off, be aware that this hotel is currently undergoing renovations to the lobby. This means that you check in at a small window at the main entrance. You then have to go with all your luggage to another entrance at the back or sides of the hotel to actually enter the hotel. The guest rooms have already been renovated...

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Helpful?
Thank NCSteveT
WHGGuestService, General Manager at SpringHill Suites Milford, responded to this review

Thank you for your feedback about your recent stay with us. I am sorry that we fell short of meeting your expectations during this stay. I apologize the renovations going on to our lobby impacted your stay. I will be sure to pass along your comments about the guest room vanity sinks to our leadership. When we complete the lobby...

Gaithersburg, Maryland
Reviewed 18 August 2016

This hotel has the friendliest staff - I love that. The rooms were generally fine, and the complimentary breakfast was good too. We also had the PEZ package, and they give you a PEZ gift card that can be used at PEZ for admissions or whatever you want. The package also included a free cheese pizza and 2 liter soda...

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Helpful?
Thank TravellerMD68
WHGGuestService, General Manager at SpringHill Suites Milford, responded to this review

Thank you for sharing your experience with me. I was happy to hear you enjoyed the PEZ package we offer. We attempt to partner with business that assist us in adding value to our guest stay. I appreciate you recognizing the friendliness of the staff. Thank you for your feedback, we look forward to having you stay with us again...

Philadelphia, Pennsylvania
Reviewed 13 August 2016 via mobile

I really don't bother contacting their customer service department anymore. Marriott reads all the reviews on this site. We first got there and one woman greated us very nicely, but then another woman came out of the back, put a piece of paper in front of me and said "Sign this". It was a release , asking that we did...

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Helpful?
Thank F_Jacky2
WHGGuestService, General Manager at SpringHill Suites Milford, responded to this review

Thank you for taking few moments to share your experience with me. Our guest feedback assists us in meeting and exceeding our guests expectations on a consistent basis. I apologize that we fell short during this stay. I am sorry the responsiveness of my front desk agent set the tone for your stay. I have shared your comments about the...

Hillsborough, California
Reviewed 13 August 2016

Hotel is going through renovation, which it sorely needs. Elevator was temperamental which was a hassle (only 1) since we were on upper floor. Would not suggest staying until their renovation and upgrading is finished.

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Helpful?
Thank tomsun
Lori P, Front Office Manager at SpringHill Suites Milford, responded to this review

Thank you for sharing your experience about your recent stay. I apologize for the inconvenience you experienced with the elevator. We are in the process of securing bids to make improvements to the elevator including adding a new one. We hope to see you the next time you visit the Milford area. Enjoy the rest of your summer.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
From the moment you step through our doors, you'll feel the energy of our eclectic lobby and the warming fireplace glow, assuring you that you made the right choice in accommodations by staying with us at the SpringHill Suites by Marriott in Milford CT. Whether you choose a Double-Double Suite, a King Suite or a King Spa Suite, you'll find our well-appointed accommodations make it easy to enjoy your stay here. Join us for our complimentary breakfast buffet or choose from to-go items at the 24-hour food market. Internet throughout the hotel helps you stay connected, while the fascinating location offers you many reasons to explore. Whether here for business or pleasure, SpringHill Suites Milford has all you need to make the most of your stay. Our fitness center, indoor pool and whirlpool provide a relaxing way to spend your free time between business and the many pleasures that surround our hotel. And after an eventful day, our stylish Bar & Lounge make for an inviting nightcap. SpringHill Suites Milford offers hassle-free complimentary onsite parking. ... more   less 

Additional Information about SpringHill Suites Milford

Address: 50 Rowe Ave, Milford, CT 06460
Region: United States > Connecticut > Milford
Price Range: €100 - €139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Milford 3*
Number of rooms: 88
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Also Known As:
Springhill Suites Milford Hotel Milford
Milford Springhill Suites
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Questions & Answers

Questions? Get answers from SpringHill Suites Milford staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have less noise”
 of 5 bubbles 231scottg, 2 Nov 2016 | Read review
“Facing away from highway”
 of 5 bubbles 147debbier, 26 Oct 2016 | Read review
“We were about two rooms from the end of the hallway near the stairs. Very quiet, only heard the occasional door slam/kids/loud adults.”
 of 5 bubbles Jayboo515, 18 Oct 2016 | Read review
“Don't stay in room 102!!”
  • view of TV from bed.
 of 5 bubbles 73Swid, 9 Oct 2016 | Read review
“Request a room towards the back of the hotel to avoid the highway noise.”
 of 5 bubbles TDubNYC, 27 Sep 2016 | Read review
5 of 5
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