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Everything was perfect while we was out their for work, from the rooms to the excellent customer service that Olivia provided us, she made sure we was well taken care of, great place to stay whether on work or away for vacation.More
Thank Dezmond R
Response from 00esa, General Manager at Extended Stay America - Hartford - MeridenResponded 3 weeks ago
Wow - Dezmond, thanks for the awesome feedback. We are thrilled to know all went great during your business trip and that you were impressed with the excellent service provided by our associates. I will surely share your praises with Olivia. It was a pleasure...More
ESA Hartford is something of a misnomer. It is around 20 minutes from downtown Hartford, and that is under perfect conditions. In rush hour, it could be double. Not easily located, as it's on Bee Street. (Look for the Mobil and Gulf stations flanking Bee...More
Thank UprightAndLocked
Response from 00esa, General Manager at Extended Stay America - Hartford - MeridenResponded 4 weeks ago
Thank you for choosing to stay with us. We are glad our location was convenient for your event and that we were able to please you with our clean facilities and friendly service. To ensure cleanliness of kitchenware upon check-in, brand standards require us to...More
The 800 number messed up our reservations and the folks at the front desk had to fix them, including the price.
The heating and air is fine. The outlets are poorly placed and there are not enough of them. They are also loose.
The free...More
1 Thank calgontakemeaway2016
Response from 00esa, General Manager at Extended Stay America - Hartford - MeridenResponded 4 May 2017
We are sorry you had a poor experience at our hotel. Our team strives to make sure each guest has a pleasant stay, so we apologize for missing the mark. We appreciate you sharing details so we can take steps to prevent these issues in...More
Laura was awesome. My room was very clean and the coffee was awesome and fresh. Next time I visit CT I will be staying there with my family 😙😙😙😚😙😚😙😚😙😚😙😚😙😚 and the shower was clean and the sheets was cleanMore
Thank Ladyhall28
Response from Manager_11525, Manager at Extended Stay America - Hartford - MeridenResponded 17 February 2017
Your feedback is important. Thank you for sharing. It is good to know you valued the the cleanliness of your room and the customer service you received. Once more, thank you for posting your review. We look forward to having you visit with us again...More
I left a beloved pair of pants behind in my room, and I called the next day to ask if there was any chance of recovering them. The staff member at the front desk said yes, listened to my description, found a possible pair of...More
1 Thank Ryan K
Response from Manager_11525, Manager at Extended Stay America - Hartford - MeridenResponded 3 November 2016
The staff and I appreciate you remarks. We are thrilled at the high-level of customer service you received from our staff, especially when you had an issue. Overall, it is good to know you had an excellent stay at our hotel. Thank you for choosing...More
US$91 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Room types
Kitchenette ,
Non-Smoking Rooms ,
Suites ,
Family Rooms
Number of rooms
104
Reservation Options
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Does this hotel offer conditioner or any toiletries for that fact? Also do they offer a kitchen with cups /paper plates well just about anything..
Our room was nice. minus I could not shower , cleaning service told me conditioner at the front desk , when I get there it was " no we don't carry any". A woman named reina checked me in but was incredibly rude and not not welcoming... Laura denied more shampoo as well as conditioner and didn't offer me a method to go about finding any even near the hotel.. The bigger woman watched me make one cup of oatmeal with a angry look on her face when I took a muffin as well ...I did not feel welcome and will certainly not be coming back for the Price I paid I did expect a better exexperience.. Very sad about what the staff is like within this location
10 July 2016|
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Response from LeeLee C | Reviewed this property |
The lady that checked me in was very nice. And toiletries was offered. I only stood one night. So we did not require any pots or spoons. The shampoo and conditioner was in out bathroom along with lotion. Sorry about your... More
The lady that checked me in was very nice. And toiletries was offered. I only stood one night. So we did not require any pots or spoons. The shampoo and conditioner was in out bathroom along with lotion. Sorry about your experience.
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Room Tips
"Ground floor rooms may be feet from car engines parked outside."
Ireland