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Holiday Inn Express & Suites Meriden, an IHG Hotel

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2104 N Broad St, Meriden, CT 06450
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US$137
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Free cancellation until 03/07/22
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Traveller (44)
Room & Suite (21)
Dining (8)
Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Meriden, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 10 hotels in Meriden
Location
Cleanliness
Service
Value
Welcome to the brand-new Holiday Inn Express conveniently located off I-91 and Route 15 in central Connecticut. Our richly appointed spacious state-of-the-art guest suites offer free Wi-Fi, wet bar with microwave and mini-fridge. The separate living area makes our suites perfect for business travelers, families, or long term assignments. Brand new 32 digital flat screen TVs are just another special touch sure to make your stay enjoyable. If traveling on business our hotel is a short drive to numerous businesses like Northeast Utilities, Aetna, Hartford Convention Center, Bristol Meyers Squibb, and other business parks on Research Parkway In Wallingford. Bradley International, Brainard, and Tweed Airports are also close by. We are situated near Wesleyan and convenient to many prestigious schools and colleges including Yale, Rosemary Choate Hall, Wesleyan, Quninnipiac and Central Connecticut State University to name a few. Leisure travelers have numerous and varied attractions to enjoy. You can catch a live concert at the Chevrolet Theatre, take a roller coaster ride at Lake Compounce, enjoy Broadway style performances at The Bushnell, see where Mark Twain lived and stroll around the botanical gardens of Hubbard park. Nearby shopping malls include Westfarms and Westfield.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Parking
Wifi
Indoor pool
Breakfast available
Breakfast buffet
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, Spanish
194Reviews1Q+A42Room tips
Traveller rating
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Famontherun wrote a review Oct 2021
Bel Air, Md807 contributions320 helpful votes
We stayed here for 2 nights as this was the hotel associated with an event we were attending in the area. The property was attractive and clean. Our room was clean with comfortable beds and pillows. The fridge was not turned on when we arrived, so the inside was sopping wet. We mopped it out with a towel then plugged it in,...it continued to drip inside. We were promised a new one, but did not get it. My biggest complaint was the wifi.....it was horrible! The wifi was not as bad during the day, but in the evening, I could not stay connected for more than a few minutes at a time. The desk staff (Eric and Amy) were very nice, and tried to help, but the wifi signal for the hotel is just junk! There was a hot breakfast, of which the little warm cinnamon buns were the best. One morning we had to wait for regular coffee to be made and the trash always seemed to be full and overflowing. We had trouble getting towels to replace the ones we used to sop up the fridge. Overall, this place was pretty good. With a few small changes, it could be a lot better.
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Date of stay: October 2021
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Response from Rekha Patel, Owner at Holiday Inn Express & Suites Meriden, an IHG Hotel
Responded 2 Mar 2022
We are grateful that you took the time out to leave us review! We take pride in knowing our customers are happy with their experience and really appreciate your positive feedback and input during your stay. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon. Regards, Management
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Cross-Culture-Maven wrote a review Sep 2021
Buffalo, New York238 contributions261 helpful votes
Split personality hotel There’s surely a good angel & a bad angel struggling in the employee’ lounge. On the evil side, Room 336 should be retired & buried. It was my worst hotel room in recent history: -Dim lights -“Knock-knock housekeeping!” when “Do Not Disturb” sign up -Early 11AM Checkout -Freezer smelled of rotten meat & was unplugged -Noisy HVAC sounded like a cement mixer -Air struggled to cool, & never won the battle -Curtains cover air flow. I had to strategically placed flip-flops to help the above mentioned struggling air conditioning -Ironing board collapsed -Microwave: missing glass turntable, smells like burning wires. (Did you ever try to balance a cup on those three spokes?) My tea tasted like burnt electronics & I had to discard it The hotel get 3 stars instead if 1 because: -Best free breakfast selection ever! Every possible healthy (and unhealthy) choice -Huge trays provided so you can take the breakfast up to bed.
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Date of stay: September 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Rekha Patel, Owner at Holiday Inn Express & Suites Meriden, an IHG Hotel
Responded 2 Mar 2022
Thank you for sharing your feedback regarding your stay. We are so sorry to hear you had challenges during your stay. We take pride in our hotel and we have fallen short your expectation during your stay. We definitely have addressed all your concerns and have rectified them as soon as we heard. We hope in the future you will come stay with us and give us a second chance. Regards, Management
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Fields J wrote a review Jul 2021
Cary, North Carolina156 contributions77 helpful votes
Recently stayed at the Holiday Inn Express Meriden, 2104 N. Broad Street Meriden, CT 6450 US Always a great place to stay while in the Hartford Connecticut area. The service from Nicholas Gosselin, General Manager and especially Parnell Richardson was exceptional. Would strongly recommend this hotel for the rooms, pricing and comfort. Also outstanding breakfast selection each and every day
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Date of stay: July 2021
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1 Helpful vote
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Response from Rekha Patel, Owner at Holiday Inn Express & Suites Meriden, an IHG Hotel
Responded 2 Mar 2022
We are incredibly grateful that you took the time out to leave us a five-star review! We take pride in knowing our customers are happy with their experience at our hotel. We also appreciate the positive accolades gave to our staff. Thanks for your support,we really appreciate it! Looking forward to seeing you soon. Regards, Management
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Colleen wrote a review Jul 2021
Harleysville, Pennsylvania9 contributions1 helpful vote
We booked this with friends. We needed two rooms for the 4 of us. The property is isolated from most conveniences. A 15 minute drive can get you most places. The room we were in had a strange smell, like tobacco and cinnamon. The A/C unit made such a terrible noise and was not efficient. The bathroom was ok, but the tub was obviously one of those cheap overlay ones because it made a terrible creaking noise when stepped into. The shower head had such pathetic water pressure. I could see all the limescale build up on it. The good points were mostly friendly staff, parking availability and the to go breakfast options. While the hot breakfast was adequate it was nothing to write home about. This property really needs some refurbishments.
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Date of stay: July 2021
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Response from IHG Service, Owner at Holiday Inn Express & Suites Meriden, an IHG Hotel
Responded 15 Sep 2021
Hello Millisent32, Thank you for your stay and for taking the time to leave us feedback. We're determined to provide guests with a pleasant lodging experience at all times, and I am sorry to learn that the condition of some in-room amenities fell below expectations. I have alerted the hotel management regarding your comments, and I am positive that the measures that will be taken will avoid similar issues from reoccurring in the future. I hope you choose us again! Best regards, Clayton G. Case Manager IHGService
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Rocking01 wrote a review Jun 2021
Delray Beach, Florida32 contributions26 helpful votes
We booked this room for a week. It was NEVER cleaned. We took out our own trash on 2 occasions, only received clean towels by going to the front desk. There was a Keurig but no coffee , we ran out of toilet paper and conditioner- but when no one cleans your room, how would anyone know? Between my husband and I we made 4 trips to the front desk and were told on one occasion that “when the hotel is full we don’t have enough towels to go around! “Notes for the housekeeping staff and manager were left by the two women who covered some nights- they were embarrassed but little they could do except report and clearly we got no response. While when we checked in everything was clean and the room was very nice that ended our positive experience. A shame really- we regularly travel to CT and would love to find a “go to” place to stay. This was not it.
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Date of stay: June 2021Trip type: Travelled with family
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express & Suites Meriden, an IHG Hotel
Responded 3 Jul 2021
Hello Rocking01, Thank you for your stay and for taking the time to leave us feedback. We're determined to provide guests with a complete yet safe lodging experience. I am sorry to learn about your disappointment with the housekeeping services. I have shared your comments with the hotel management, as a reference for the improvement of the services offered. I trust that the steps that will be taken will improve your next visit with us. I have also sent you a private message regarding your experience. I hope you give our hotel another try! Best regards, Clayton G. Case Manager IHGService
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Sarah H wrote a review May 2021
1 contribution1 helpful vote
I usually stay pretty frequent for business and leave during the day for meetings and can sometimes hear the GM talk smack about his own employees to his own guests and bragging about “getting rid of them finally” what kind of man says that? I only had a couple of interactions with him just to know the kind of person he is. Used to see a girl run around at night getting things done and have actually heard her crying in the back a couple times when I go to get snacks from the vending machines at night. I always see her and it worries me. I’ve stayed at other hotels and they’re pretty well staffed except for this one. My business in the area is almost over so hopefully I can stay clear from this place and let my company know to send me over to the Holiday Inn Express in Newington when I’m in the area again.
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Date of stay: May 2021Trip type: Travelled on business
1 Helpful vote
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Amanda Myers wrote a review May 2021
5 contributions1 helpful vote
I’ve been an IHG member for two years. My husband and I stayed here using points to take a breather on an 8 hour drive from the Jersey Shore to our home. I should have known something would go wrong when we tried to check in - there was a couple in front of us telling the clerk their TV didn’t work. She didn’t believe them EVEN AFTER THEY SHOWED HER A PICTURE. Our room was nice - sizable and clean. Room was quiet. We went to check out in the morning. My husband went to the lobby to grab breakfast while I got dressed. He said in 10 minutes, all he heard were complaints - rooms that smell like drugs, broken furniture, dirty sheets, etc. We checked out and went to our vehicle to find that it was broken into on Holiday Inn property with approximately $5000 worth of property stolen. THERE ARE NO CAMERAS ON THE PROPERTY. NEVER STAY HERE!!!!!!!!!!!
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Date of stay: May 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express & Suites Meriden, an IHG Hotel
Responded 31 May 2021
Hi mandaleigh87, Thanks for your review and for staying with us. We aim to provide efficient and frictionless experiences for guests on the move. I am sorry to ear about the issues you encountered during your stay. I would like to follow up on your experience and have sent you a private message to obtain additional info. Again, thanks for your feedback. I look forward to your response and being of further assistance. Sincerely, Connie D Case Manager IHGService
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talchristy wrote a review Jan 2021
1 contribution
The single room I was in was enough for my needs as a solo guest. The room was clean, well-maintained, and the heating worked well (it was cold outside) and I was very comfortable and the staff was very friendly.
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Date of stay: January 2021
Rooms
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Response from Rekha Patel, Owner at Holiday Inn Express & Suites Meriden, an IHG Hotel
Responded 2 Mar 2022
We are grateful that you took the time out to leave us a review! We take pride in knowing our customers are happy with their experience and really appreciate your positive feedback and input during your stay. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon. Regards, Management
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Foh85 wrote a review Nov 2020
Hamden, Connecticut1 contribution1 helpful vote
PLEASE DO YOURSELF A FAVOR AND DO NOT STAY HERE!! i wrote in capital letters to highlight the importance of staying in other hotels nearby just. Upon check in I was given keys to 3 rooms that were not clean. I had heavy bags and there was zero empathy neither from the woman at front desk Saturday afternoon on Oct 31, 2020 who checked me in nor from the the manager who was it front desk on Monday November 2nd 2020 in the morning. I took videos where I was given access to a room that was so hot with an air blower on carpet to dry room with towels on bathroom floor. The second room was not made at all with beds in disarray. The 3rd room smelled of horrible odor like someone smoking drugs. Rooms were not clean even finally the room that was given to me that was clean and out of shear desperation I took, found long strands of hair on bathroom counter and someone was sitting on made beds. On my second day Sunday I called the front desk at 11 am same woman from the day before answered and I asked her for towels and asked her if I should leave used towels outside my room she said yes. Why I am not surprised, the towels were never picked up all day and fresh towels were never left. I had to go to the front desk the following morning without taking a shower and beg for towels. I got hand towels. The woman I mentioned was clueless and not interested in doing her job. And she was always in the back watching TV and checking her phone and was not interested in taking notes and doing her job. I walked by the front desk multiple times and she is never at Front Desk. Even upon check in I had to wait for her to show up and when she did she acted like doing me the greatest favor. Now lets talk about the manager what a beauty: On Monday I complained about the service and the woman and he was expecting the complaint. I told him about the towels and the horrible service I received but I was talking to deaf wall. I actually went looking for housekeeping and asked the "guy" for towels and got them myself, thank you manager. After complaining to manager I left to do some errands and came back 2 hours later and waited to get a key to the room, I forgot mine in room. To my total surprise this manager forgot that we talked and I complained to him. He said" Hi Sir, are you checking in?" I wanted to laugh but wait there is more.... The room I have has no desk. Room is very spacious and can fit a big desk here. I asked the manager for a room with a desk, every hotel room I have been in had a desk. This manager after completely forgotten that I talked to him and complained about service informs me that desks are in the "Suites" and I do not qualify for one. Please do yourself a favor and stay elsewhere. I wonder how this hotel has Holiday Inn Express on the front door. Please avoid this hotel.
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Date of stay: October 2020
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: Stay away.
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1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express & Suites Meriden, an IHG Hotel
Responded 26 Nov 2020
Hello foh85, Thank you for choosing us for your stay and for your extensive review. I understand that you are not satisfied with how the hotel handled your concerns with the unmade rooms, and we are going to address this in the best way possible. I have sent you a PM to know more details about it. I hope you can accept our apology. We always strive to provide a clean, safe, and comfortable environment for all our guests. I want to invite you to stay with us again and see for yourself all the changes and improvements based on your feedback. Alejandro G. Case Manager IHGService
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Alan F wrote a review Oct 2019
Chula Vista, California315 contributions88 helpful votes
I am an IHG rewards member which is why I picked this Hotel. It was one of the worst Holiday Inns I have ever stayed in. My room was never cleaned the entire time I was there although I requested it. I was finally told the maid had entered I did not want my room clean, which was a complete lie. My trash was overflowing and it took several calls to the front desk for someone to come and bring clean towels and empty the trash. The breakfast was terrible, The food was cold, muffins stale and the coffee was cold.
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Date of stay: September 2019
Location
Cleanliness
Service
Room Tip: Avoid this hotel at all costs.
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3 Helpful votes
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Meriden, an IHG Hotel
Responded 22 Dec 2019
Hello ABF49ER, Good to hear from one of our IHG Rewards Club members. I am both sad and very sorry to learn about the condition of the room, the level of service you received, and the food quality. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Best Regards, John O Case Manager IHGService
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PRICE RANGE
US$130 - US$166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites meriden, holiday inn express meriden
LOCATION
United StatesConnecticutMeriden
NUMBER OF ROOMS
91
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Frequently Asked Questions about Holiday Inn Express & Suites Meriden, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Meriden, an IHG Hotel?
Nearby attractions include Team vs. Time (7.3 km), Hubbard Park (6.0 km), and Castle Craig (5.7 km).
What are some of the property amenities at Holiday Inn Express & Suites Meriden, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Meriden, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Meriden, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Meriden, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Meriden, an IHG Hotel?
Conveniently located restaurants include Lido's Restaurant, Cromwell Diner, and Red Fox Restaurant.
Are there opportunities to exercise at Holiday Inn Express & Suites Meriden, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Meriden, an IHG Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Does Holiday Inn Express & Suites Meriden, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express & Suites Meriden, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express & Suites Meriden, an IHG Hotel?
Many travellers enjoy visiting Castle Craig (5.7 km) and The Isaac C. Lewis Mansion (4.8 km).