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BW Premier Collection The Litchfield Inn

250 reviews
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Traveller (31)
Room & Suite (13)
Dining (1)
Overview
  • Excellent38%
  • Very good32%
  • Average12%
  • Poor9%
  • Terrible9%
Travellers talk about
“new england”(17 reviews)
“themed rooms”(3 reviews)
“omelet station”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Family Rooms
4.0 Star Hotel
All hotel details
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Reviews (250)Write a Review
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All reviewsnew englandthemed roomsomelet stationroom pricepublic areasbuffet breakfastqueen roomwill stay there againquaint townwestern connecticutwonderful weekendgarden roomstayed for one nightthe room was nicepleasant staywafflestavern
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11 - 15 of 242 reviews
Reviewed 20 October 2017

This hotel is over priced given service and amenities. The breakfast is an additional cost ($14.99 per guest) with no service and food choices similar to any road hotel. Beautiful location and convenient for our travel.

Review collected in partnership with Best Western
Thank MCH275
Reviewed 20 October 2017

We stayed at the Litchfield Inn for my friend's bachelorette weekend touring the area. The hotel was very clean, all staff that we interacted with were friendly and professional, and I loved that they had little nooks and sitting areas throughout the hotel. They also...More

Review collected in partnership with Best Western
Thank J2671TPmichelleg
Reviewed 16 October 2017

Make sure to ask if there is a wedding scheduled before booking...and do not expect a follow up from management and staff. Rooms are amazing but the price you pay you expect much better service... Don't think I would return.More

Review collected in partnership with Best Western
2  Thank Patane1386
Response from Kathleen G, Manager at BW Premier Collection The Litchfield InnResponded 19 October 2017

Dear Mr Patane, We at the Litchfield strive ourselves to offer all our guests the best customer service possible and are so sorry to hear we let you down in that regard. Although it is nice to hear that you enjoyed our rooms, my staff...More

Reviewed 15 October 2017

the accomodations were very nice the rooms were extremely clean and nicer than I anticipated.The lobby was very clean and quaint very nicely decorated. Breakfast was pricey with not a large selection we went somewhere else to eat. overall the hotel was excellent

Review collected in partnership with Best Western
Thank paula n
Response from Kathleen G, Manager at BW Premier Collection The Litchfield InnResponded 19 October 2017

Thank you, for taking the time to share your feedback. We could not be happier to learn that you enjoyed your Litchfield Inn experience, the location, the amenities and accommodations, and our overall service.

Reviewed 13 October 2017

Nice hotel design with clean rooms and updated bathrooms. Comfy and cozy sitting areas. Good location to explore the small town and surrounding countryside .Cookies at checkin were much appreciated. Nice staff.

Review collected in partnership with Best Western
Thank sfl7777
Response from Kathleen G, Manager at BW Premier Collection The Litchfield InnResponded 19 October 2017

Thank you very much for taking the time to share your feedback about our hotel and service. We are so happy you enjoyed the hotel, the location, and the overall experience.

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Free Parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Conference Facilities
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Minibar
Things to do
Bar/Lounge
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$118 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (31)
Room & Suite (13)
Dining (1)
Questions & Answers
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elsull
20 November 2016|
Answer
Response from d4509 | Reviewed this property |
Yes. :)
1
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Room Tips
"room 209 is huge, with 3 windows."
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"Stay in the Garden Room."
Read review
"Rm 109 is by the dumpsters. Bring a sweater!"
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"Negotiate your rate. Ask - you never know"
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