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Hilton Hartford

1,170 reviews
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Traveller (98)
Room & Suite (57)
Dining (11)
Overview
  • Excellent41%
  • Very good32%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“xl center”(103 reviews)
“front desk”(190 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
Offers from Hilton Hartford
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,170)Write a Review
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All reviewsxl centerfront deskthe executive loungerestaurant staffroom servicebeds were comfortablebusiness tripfitness centerconvenient locationdowntown areashuttle serviceoff the highwaybushnell parkparkingmodebbiebistro
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191 - 195 of 1,154 reviews
Reviewed 21 November 2016

This is my favorite place to stay for business. You cannot beat the service at this hotel. All the staff are professional and welcoming. David at the bar in the restaurant is great! I prefer having him Serve me than sitting at a table. The...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Kathy S
Response from HiltonHartfordMgr, General Manager at Hilton HartfordResponded 23 November 2016

Dear Kathy S, I would like to take a moment to thank you for your kind words. It was my pleasure to share your comments with David and the rest of our team. David exemplifies the kind of service and dedication our guests come to...More

Reviewed 20 November 2016

Not happy! Been a frequent member of HHonors, I am a Diamond member and this hotel do not honor their members. I could be ther I have been the lucky one. Not offered the complimentary upgrade, put in a smoking room supposedly there were no...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Marco N
Response from HiltonHartfordMgr, General Manager at Hilton HartfordResponded 21 November 2016

Dear Marco N, I would like to take this moment to personally express my regret for the less than acceptable service you experienced during your recent stay. I assure you that the issues you mentioned have been addressed and immediately corrected. I understand that you...More

Reviewed 17 November 2016

I was pleasantly surprised by the quality of the room service meals. Everything I ordered was perfect and delicious. My room was quiet and very clean. Staff was very friendly and kind. Checkout was a breeze. I also liked the on site parking and the...More

Review collected in partnership with Hilton Hotels & Resorts
Thank 169sallyr
Response from HiltonHartfordMgr, General Manager at Hilton HartfordResponded 18 November 2016

Dear 169sallyr, Thank you for your kind words. I have shared your comments with our team and they are very happy you enjoyed your stay. We sincerely hope you are able to return soon. Warm Regards, Nick Lorusso General Manager

Reviewed 16 November 2016

My husband and I went to a wedding in Hartford and stayed at the Hilton. We stayed in a suite on the 22nd floor. The suite was clean and efficient!! The room was very comfortable for us. The staff was very friendly. We also enjoyed...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Johnson3262
Response from HiltonHartfordMgr, General Manager at Hilton HartfordResponded 18 November 2016

Dear Johnson3262, I am grateful to my wonderful staff for providing you with a welcoming experience. We are very fortunate to have an ideal location and I am happy to read that you were able to experience some of the benefits the city offers. We...More

Reviewed 14 November 2016

For $299 a night plus $18.00 parking fee every night, I expect something amazing. My main concern, which was reported twice, is that housekeeping left my room door propped open all day and until I arrived back at the room at 8 pm. While I...More

Thank 3boyz3Madison
Response from HiltonHartfordMgr, General Manager at Hilton HartfordResponded 18 November 2016

Dear mschristinedwyer, I would like to take a moment to thank you for your feedback. Meeting and exceeding the expectation of our guests is paramount, and in your case we failed to accomplish this; please accept my personal apology. I understand that you have spoken...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Shuttle Bus Service
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$134 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Hartford
#3 Business Hotel in Hartford
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$134 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Hartford
#3 Business Hotel in Hartford
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (98)
Room & Suite (57)
Dining (11)
Pool & Beach (6)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
k22Massachusetts
16 November 2017|
AnswerShow all 4 answers
Response from Felix I | Reviewed this property |
no, I've stayed here several times and have never had a room with a microwave.
0
Votes
JAmerican2
24 April 2017|
AnswerShow all 2 answers
Response from Michael F | Reviewed this property |
Agree. The breakfast is one of the better I have had at the Hilton Buffets...
0
Votes
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Room Tips
"ask for a room away from the freeway"
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"Good question. I was 0 for 2."
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"They are all noisy -- the mini fridge, air ducts, air conditioner, lack of sound proofing makes for a very..."
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"Mid-city location. No really views; however, choose a high floor for more quiet."
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