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I stay in a lot of hotels. Travel a lot for my work. A good hotel experience is one with no surprises. Clean rooms, efficient and friendly staff, reasonable amenities. This hotel has all of this. Is it especially beautiful? No, not really. Is the...More
Very busy hotel but this does not compromise the service delivered, customer service is paramount and makes this a very good hotel, we will definitely return, in addition to the hotel we also went to Vaughan’s on Pratt Street ( 200 metres from the hotel)...More
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Response from HiltonHartfordMgr, General Manager at Hilton HartfordResponded 12 December 2017
Thank you for sharing your kind words with the TripAdvisor community. I am grateful to our dedicated staff for creating a welcoming and memorable experience. We look forward to your next visit!
I simply could not believe how friendly everyone was; I thought I was in Hawaii. Receptionist Yvonne was super courteous and helpful on the phone, and sent a shuttle to the Amtrak station to pick me up at 10pm. Then, there was Kevin at the...More
With the most pleasant people to start your stay, beginning with the greeters at your car and the door, Christina knows all the right questions to ask to be sure you get an accommodation of your choosing. This is our 4th stay. The hotel remains...More
I stay at Hilton Hartford once a month for business and have NEVER had an issue. Rooms are clean- quiet. Beds are super comfy! Upper floors have great views of city ( not sure of lower floors cause I always stay high. Bar/lobby area is...More