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Hilton Hartford

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Certificate of Excellence
GreenLeadersBronze level
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Hilton Hartford
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1,052 Reviews from our TripAdvisor Community

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Showing 1,037: English reviews
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Charlotte, North Carolina
Reviewed yesterday NEW

Although the hotel was on a busy street, the space to park and check-in at the front of the hotel worked well. The Bellman was courteous, efficient and helpful and our bags we unloaded from the car, and carried to our room as my traveling companion parked the car. The room was nicely appointed, and the view was typical of...

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Helpful?
Thank RevSanWill
Charleston, South Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

I travel frequently for work (weekly) so choosing the right hotel is important. The Hilton Hartford has been a consistently good experience. The front desk staff is friendly, and accommodating. The Executive Lounge is convenient and has a variety of food and beverage options for breakfast, as well as during the evening light refreshments. The rooms are clean, and have...

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Helpful?
Thank TheOneAndOnlyCMC
About Hotel's Favourite Review
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear TheOneAndOnlyCMC, I would like to take a moment thank you for being our guest. Your patronage is greatly appreciated. The feedback you have provided will help us to make modifications that will enhance our guest experience. I am grateful to my dedicated Team for providing a comfortable and memorable stay. If you should need anything during your next visit...

Saint Louis, Missouri
Reviewed 2 days ago NEWvia mobile

3rd visit at the Hartford Hilton -- consistency in service excellence from employees from the front desk to the restaurant to the concierge. They make me feel like I'm "home" when visiting. Laurie (server) and David (restaurant bar) are fabulous and I will continue to dine in at m&m bistro vs. go out because of them. Thank you!!

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Helpful?
Thank kbob78
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear kbob78, On behalf of Laurie and David, I would like to thank you for sharing your comments with the TripAdvisor community. They both continue to go above and beyond and I am happy their efforts are being recognized. Our number one goal is to make sure each guest feels they are "home away from home" while they are staying...

Fishkill, New York
Reviewed 1 week ago NEW

We have stayed here a couple times when we have headed to Boston (like to catch a game at the attached XL Center too). The rooms are always clean and comfortable with a helpful and friendly staff. Parking garage is safe and reasonable for a city.

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Helpful?
Thank wgaffney
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear wgaffney, Thank you for sharing your comments with the Tripadvisor Community. We are fortunate to have an ideal location and I am happy to see that you are able to enjoy the XL Center. We look forward to your next stay. Warm Regards, Nick Lorusso General Manager

Royal Oak, Michigan
Reviewed 1 week ago

We came there for a softball tournament, and the team hotel was some shotty place in East Hartford we decided to go to the Hilton Hartford to be downtown and the price of the hotel with me less than the shotty place is very happy with the hotel and the manager, JP, was excellent... The lunch appetizers for Hilton honors...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank S6213QNstevens
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear S6213QNstevens, Thank you for sharing your recent experience at the Hilton Hartford with the TripAdvisor Community! I am grateful to JP for making your stay memorable. The sliders are one of my favorites as well. We hope you have the opportunity to be our guest again soon. We look forward to your return visit. Warm Regards, Nick Lorusso General...

LI
Reviewed 1 week ago

The property is not the best Hilton Experience but the staff more then make up for the physical structure. The lobby is filled with transient people and lacks a space that offers, even a hint ,of the feeling of private exclusivity that I would expect. The bar is small , only 4 chairs. It does not offer the comfort I...

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Helpful?
1Thank Anne K
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear Anne K, Wow! Thank you for sharing your comments regarding our amazing staff. I am grateful to our Team for making you feel at home. I will make sure to share your comments. We look forward to your next visit and hope we see you soon. Warm Regards, Nick Lorusso General Manager

Boston, Massachusetts
Reviewed 2 weeks ago

The rooms are dated and poorly maintained. There was a two inch gap from the bottom of the door to the floor. As a result every person that walked by, opened/closed their door was extremely loud. It was right next to the highway so at 5:30 in the morning the trucks were roaring past --- bring earplugs! The bed was...

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Helpful?
Thank kap24
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear kap24, I would like to express my sincere regret for your disappointment during your recent stay. I am happy to announce we are in the process of replacing our mattresses. We are confident that this will make a difference in the quality of rest for our guests. The planning stages of renovations are also underway to make the necessary...

NY, United States
Reviewed 2 weeks ago

Only "Very good" because not all amenities, such as the pool were not open and food was mediocre. Definitely would stay here again as it is close to everything and the staff was very helpful and accomodating.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank kimlZ2631OV
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear kimlZ2631OV, I would like to take a moment to thank you for sharing your comments about your stay. I am very grateful to our staff for making you feel at home. We look forward to your next visit and the opportunity to use our pool. Your patronage is appreciated. Warm Regards, Nick Lorusso General Manager

Boston, Massachusetts
Reviewed 3 weeks ago

We stayed at this hotel as it was connected to the XL center where we were attending an event. The hotel was clean however the beds were very uncomfortable and the rooms were outdated. The gym was nice but not able to use as there were numerous unsupervised children in there during our stay.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank js128281
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear js128281, I would like to take a moment to thank you for your valuable feedback. We do appreciate it greatly as it helps us make our property even better. I am happy to announce that we are in the beginning stages of replacing our mattresses. During your next visit, please do not hesitate to reach out to any member...

Boston, United States
Reviewed 3 weeks ago

Great location within walking distance to several great restaurants (Trumbull Kitchen, Agave, etc.) Very close to Xfinity center. Front desk very pleasant. Hotel is getting a little tired, but they are starting to invest some money in improvements. Very clean and great location.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mary H
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear Mary H, Thank you for taking the time to share your experience on TripAdvisor. We are fortunate to be located near many great attractions and restaurants and are happy you took advantage of this. I have grateful to our staff for making you feel welcome. We look forward to welcoming you back. Warm Regards, Nick Lorusso General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Laundry Service
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Hartford hotel is a shining star in the skyline of the historic city of Hartford, Connecticut. With a central Downtown location and connection to the XL Center, guests have access to outstanding area sports, cultural and consumer show events. Many of Hartford's corporate offices are also within walking distance of the Hilton Hartford. ... more   less 

Additional Information about Hilton Hartford

Address: 315 Trumbull Street, Hartford, CT 06103
Region: United States > Connecticut > Hartford
Price Range: €109 - €296 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Hartford 3.5*
Number of rooms: 393
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton Hotels Direct, Hotwire, Orbitz, Priceline, Travelocity, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Hartford reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Hartford Hotel Hartford
Hilton Hotel Hartford
Hartford Hilton Hotel
Hotel Style:
#2 Green Hotel in Hartford
#3 Business Hotel in Hartford
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Hartford staff and other travellers.
19 questions
Ask a question
5 months ago
Philadelphia, Pennsylvania
Rocky Hill
over a year ago
Ft. Lauderdale
1 day ago

See all questions (19)

Questions? Get answers from Hilton Hartford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was on the side of the hotel with even numbers, and I had a view of the city.”
RevSanWill, 25 Apr 2017 | Read review
“Use the Hilton Honors App to E-Check In the day before”
  • Closet with in room safe & ironing board
  • Traditional King Room
  • Amenities
  • Digital Key
  • Digital Key
HurricaneLuke88, 13 Mar 2017 | Read review
“Don't stay in Room 2111!!!”
308MichaelF, 12 Mar 2017 | Read review
“Rooms including breakfast buffet only comes with 2 vouchers per room.”
MicheleB12345, 4 Mar 2017 | Read review
“I was on the 19th floor, with club lounge access. The club floor is 22, but the check-in agent thought that 19 would be quieter.”
Photoflower, 22 Feb 2017 | Read review
5 of 5