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Hilton Hartford

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Hilton Hartford
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1,039 Reviews from our TripAdvisor Community

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New York
Reviewed yesterday NEW

I stayed at this hotel for one day. I chose this hotel because I was attending Cirque de Soeil at the XL Center. The hotel is next door to the arena and its connected by a walkway -- It was very convenient. I stayed in the 18th floor. The room was comfortable and it had all the amenities you would...

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Helpful?
Thank Locos2010
Simsbury, Connecticut, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 11 February 2017

The service here has me coming back consistently. Great hotel for a visit if you're attending the Hartford Stage, the XL Center (both right next door) or the new ball park just a short walk away. Convenient to many other destinations in Hartford as well, and easy to get to and from via 84 and 91. This is hotel popular...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank Derek C
About Hotel's Favourite Review
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear Derek C, Wow! Thank you for your incredible review of our hotel. I will certainly share this with my team to let them know to keep up the good work! David consistently provides excellent service and I will let him know you personally mentioned him. We are grateful to you for taking the time to share your comments with...

Barcelona, Spain
Reviewed 3 days ago NEW

Hotel is a 3 stars with 6 stars price. Room clean and bed comfortable. Gym , pool and sauna OK. Old bathroom with problem in water flowing. It is not good isolated and it is cold and noisy. People in reception is not friendly or customer oriented. Room service deficient taking time to answer phone and in one occasion hamburger...

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Helpful?
Thank dbanddwh
HiltonHartfordMgr, Manager at Hilton Hartford, responded to this review

Dear dbanddwh, Thank you for taking the time to submit feedback from your recent stay. It is only through comments such as yours that we are able to make modifications that will enhance our guest’s experiences. I have brought your feedback to the attention of our Management Team. They ensure me that they will use this as an opportunity for...

Reviewed 5 days ago NEWvia mobile

I recently stayed here on a business trip. I was welcomed by staff the moment I arrived and was impressed with the layout and decor of the hotel. The restaurant in the hotel is excellent! My room was on the 17th floor which had great views of the city. I was pleased with my stay and will be booking there...

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Helpful?
Thank Kellie T
Plymouth, United States
Reviewed 1 week ago

I had a wonderful sleep, and the staff kept our in-house conference running smoothly. However, the food was low quality, even if prepared well. The coffee was horrid swill. I would recommend using one of the decent to awesome eateries local to the hotel.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank donovank300
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear donovank300, I would like to take a moment to thank you for sharing your recent experience from your stay with us. It is only through feedback such as yours that we are able to make any necessary modifications that will enhance our guests stay. Please know that your experience with both our coffee and quality of food is not...

Maryland
Reviewed 1 week ago

My colleagues and I stayed here a couple nights for a business trip and happened to get stuck during the blizzard that shut the city down. It was nice having a restaurant on-site, though it would have been nicer if the hotel stay included breakfast. The hotel rooms were nice - nothing particularly special. The staff was friendly enough. I...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank ebush
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear ebush, Thank you for your recent TripAdvisor post regarding your visit to our hotel. Especially during the recent snow storm, we were fortunate to be able to provide warmth and shelter for many stranded guests. Hopefully, your next visit will provide you with pleasant weather so you are able to explore the many attractions that we are fortunate to...

Randolph NJ
Reviewed 2 weeks ago

Check in was simple. Room was clean and nice big size. Front desk staff wonderful. Shuttle right at the door! I would return he if we come back next year for our cheer competition. Parking was fair priced $15

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Maritza C
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear Maritza C, Thank you for your kind words. It was out pleasure to ensure you had a comfortable stay for the competition. We look forward to your return visit. Warm Regards, Nick Lorusso General Manager

New Jersey
Reviewed 2 weeks ago

The location of this Hilton Hotel is convenient. It is right across from the XL Center with a dash bust stop right in the front of the building. Rooms were clean. Will definitely stay again. Great restaurant on- site.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Figg224
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear Figg224, Thank you for your "awesome" review! We are fortunate to have an ideal location. I am happy our dedicated staff created a memorable experience for you. We look forward to your next stay. Warm Regards, Nick Lorusso General Manager

WELLINGTON, United States
Reviewed 2 weeks ago

The staff is very friend (especially Debbie and Juanita Smith) but the hotel building sucks and needs to be renovated...the burned out furniture needs to be thrown away. I only stay here because the location is good or else i would never come back

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 168amera
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear 168amera, On behalf of Juanita and Debbie, I would like to thank you for your kind words. They are dedicated to ensuring each guest feels valued and cared for. Thank you for acknowledging their efforts. I am happy to announce that we are in the planning stages of a renovation. We are certain that you will be happy with...

South Windsor, Connecticut
Reviewed 2 weeks ago

Understandably things go wrong occasionally but it's how it's handled that should make you walk away happy. Not in this case. Still waiting for callbacks from management & charges removed. Disappointed.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank bm0traveller
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear bm0traveller, I would like to take a moment to sincerely apologize for the less then satisfactory experience you had during your stay. Please know that this incident is not reflective of the type of service our Brand or our Hotel provides. I understand my Operations Manager has been in contact with you. If you have any further concerns please...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Laundry Service
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Hartford hotel is a shining star in the skyline of the historic city of Hartford, Connecticut. With a central Downtown location and connection to the XL Center, guests have access to outstanding area sports, cultural and consumer show events. Many of Hartford's corporate offices are also within walking distance of the Hilton Hartford. ... more   less 

Additional Information about Hilton Hartford

Address: 315 Trumbull Street, Hartford, CT 06103
Region: United States > Connecticut > Hartford
Price Range: €93 - €284 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Hartford 3.5*
Number of rooms: 393
Reservation Options:
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Also Known As:
Hilton Hartford Hotel Hartford
Hilton Hotel Hartford
Hartford Hilton Hotel
Hotel Style:
#2 Green Hotel in Hartford
#3 Business Hotel in Hartford
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Hartford staff and other travellers.
18 questions
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5 months ago
Philadelphia, Pennsylvania
Rocky Hill
over a year ago
Arroyo Grande, California

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Questions? Get answers from Hilton Hartford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use the Hilton Honors App to E-Check In the day before”
  • Closet with in room safe & ironing board
  • Traditional King Room
  • Amenities
  • Digital Key
  • Digital Key
 of 5 bubbles HurricaneLuke10, 13 Mar 2017 | Read review
“Don't stay in Room 2111!!!”
 of 5 bubbles 308MichaelF, 12 Mar 2017 | Read review
“Rooms including breakfast buffet only comes with 2 vouchers per room.”
 of 5 bubbles MicheleB12345, 4 Mar 2017 | Read review
“I was on the 19th floor, with club lounge access. The club floor is 22, but the check-in agent thought that 19 would be quieter.”
 of 5 bubbles Photoflower, 22 Feb 2017 | Read review
“Our room faced the west and we saw a nice sunset out the window our first day.”
 of 5 bubbles U2035RGmikec, 5 Dec 2016 | Read review
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