We stayed here on the 5th of June and the staff could not have been any better! Nothing was too much of a hassle and they all went above and beyond to make sure our stay was great. Breakfast was lovely and bar prices so reasonable! Max was very friendly and we will definitely be back.
Nipped in here for a couple of pints on a nice sunny afternoon. Initially we had to wait over 10minutes for our order to be taken - we had to go in remind them we were there then the pints themselves took over twenty minutes to comes so in the end we gave up. Staff were polite and apologetic but waiting over 30minutes for 2 pints was just disappointing.
We stayed for 3 nights and loved it! The staff were friendly and helpful, the room was lovely with perfect sea views. Would totally recommend staying here. The cleanliness of the hotel was top notch and felt really at home. Even in these strange times of covid, we felt safe and relaxed.We will definitely be back.
Attended here today with my family for some lunch. Wish we hadn't, after only 5 minutes on the premises an argument ensuebd by a young male member of staff and rather rude female member of staff(she only works 2 days a week apparently) which resulted in the male member of staff walking out. After that female member of staff was obnoxious to customers all waiting on food arriving. One table on asking for condiments were then subjected to them being slammed on the table. When our order arrived eventually, the order was wrong .Taking it back to exchange it duly arrived back, within minutes with the wrong item having just been scraped from the plate, not even the decency of it on a clean plate. Food was over cooked Certainly won't be back
We visited the hotel yesterday for lunch. Greeted and served by a young gentleman called Max who was very friendly and welcoming. On giving us the food menus he advised that the hotel was not participating in the government eat out help out scheme until next week as their application hadnt gone through yet, although it is advertised as participating in this scheme! Food was ok but the crusty bread offered with the Cullen skink was cheap plain white bread. We asked for the bill and a rather abrupt, rude female brought it over and without letting us read the bill shoved the card machine in our face. We had earlier heard her being rude to a family who were checking in to the hotel and looking for reception. What a warm welcome she gave...not. Maybe some customer service training would be good for this employee.…