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Red Roof PLUS+ & Suites Guilford

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2300 Boston Post Rd, Guilford, CT 06437-4342
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Lock in the lowest price from these sites
Booking.comUS$114
PricelineUS$114
Hotels.comUS$114
TravelocityUS$114
SnaptravelUS$121
CheapTicketsUS$114
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (24)
Room & Suite (32)
Dining (2)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 14/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 14/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 3 hotels in Guilford
Location
Cleanliness
Service
Value
Red Roof PLUS+ & Suites Guilford is one of the best 100% smoke-free budget hotels in Guilford, CT that’s only minutes from I-95 and the Connecticut seacoast. We are also close to the campus of Yale University as well as the Shore Line Trolley Museum, Peabody Museum of Natural History, Henry Whitfield State Museum, Hyland House Museum, Long Wharf Theatre, Liberty Green Historic District, Grass Island Cruises, Sleeping Giant State Park, Cockaponset State Forest, Hammonasset Beach State Park, Guilford Lakes Golf Course, Westbrook Outlets, Clinton Crossing Premium Outlets and Yale Repertory Theatre. We offer our guests free Verified Wi-Fi and free coffee or tea in the lobby. Red Roof PLUS+ & Suites Guilford is a pet-friendly hotel.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Wifi
Complimentary instant cofffee
Complimentary tea
Pets Allowed ( Dog / Pet Friendly )
24-hour front desk
Vending machine
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Room features
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
75Reviews1Q+A21Room tips
Traveller rating
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  • 17
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Popular mentions
Nicole S wrote a review 20 Sep
1 contribution
This will be lengthy, but worth the read to avoid a nightmare like I had. I've never left a review on a hotel before, good or bad, but I cannot hold back on this one. I've stayed at other Red Roof locations in various states and the rooms have always been clean. I don't expect W Hotel quality for the price of an RR but I do expect the room to clean and habitable. I checked in for a 3 night stay last night 9/19/21. I was greeted by Martin at the front desk who seemed like he would rather be anywhere else. When I go to my room I was overwhelmed with an odor I can't quite describe. There was a kitchenette in the room and it smelled as if someone just cooked a fresh concoction of curry and garlic. Smell aside, I looked around the room and noticed spiders, brown stains on the walls, paint chipping off the walls, the stovetop was covered in dirt and rust. The bedsheet has maker stains on it...why? The pillows were flat and the cases had small black stains on them. The bed itself was the most uncomfortable thing I've ever slept on. An air mattress would have been better on my back. Moving on to the worst part of the room, the bathroom. There were blood stains, BLOOD STAINS, on the shower curtain along with mildew and general discoloration. More chipping paint above the shower. The tile grout was filthy and spotty. The caulk where the bathtub met the tile was dirty and crumbling apart. There were two "rolls" of toilet paper already on the holders. One had maybe a handful of sheets left on it, it was basically empty and the other roll was halfway used. There were no extra new rolls in packaging anywhere in the room. I called the booking site, hotels.com and they contacted the front desk to request a refund for the rest of my stay because I refused to stay there for the duration of my reservation. They were told by hotel staff that there was no one on site that could give authorizations to process refunds until the next morning, but I could check out if I'd like. Hotels.com advised me to call them back in the AM to handle this again with the hotel. Did so this morning and the booking site representative was less than helpful. He couldn't get in touch with the hotel and it was like pulling teeth to get him to call again. Once he got in contact with them, I was told once again that there was no one site that could process a refund. Hotels.com told me to just leave and Expedia would deal with the hotel at a later time to get me a refund. No one explained what needed to be done for Expedia to go ahead with the refund at all. I packed my things this morning, my bags are probably filled with spiders. Went down to the front desk and spoke with Martin who said there wouldn't be a manager on site that I could speak to for another week! How is there no management on site at a hotel? He tells me a week when he told two different hotels.com reps to keep calling back tomorrow. Lies. He told me there was nothing he can do at the moment and I would have to wait. He also said because I used my card virtually, that would cause an increased delay in my refund. I noticed the managers card on the counter and asked if I called would I get this main office or the manager himself. Martin said that "I could call if I wanted but no one would answer because they're asleep." This was at 8 on a Monday morning. I asked for some kind of written documentation that I was checking out early due to the cleanliness issue and was requesting a refund. He gave me no such documentation, recorded my name and number on a ripped piece of paper that he undoubtedly threw in the trash once I left. The saga continues. Called hotels.com an hour later to see if I could be in touch with a rep that could actually help. She called the hotel once again and was given the run around. martin told her that he does not know how to issue a refund and the person that does know wouldn't be in until 9:30 and to call back then. Which is it, the manager that issues the refunds is out for a week, they're available to call back the next day (twice), or they'll be there at 9:30? The hotels.com was nice enough to send me an email documenting the situation as well as sending an email to the manager of the hotel. She also put in a waiver to request a refund be done on the hotels.com back end but ultimately calling the hotel back later in the morning one more time would be my best bet. I have yet to call back Martin because I've had my fill of being lied to enough times since last night. Unless hotels.com bypasses the hotel and refunds my stay, I will never see that money again. My clothes smell of the rancid food stench from the room. I had to jump in and out of that disgusting shower and still feel itchy and dirty from that disgusting place. To top it off, Martin did not apologize once for the inconvenience or offer any solution to remedy the situation. Please for the love of God and your wallet, do not stay at this dump. The customer service is abysmal and I've never seen a hotel room this dirty and outdated in my life.
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Date of stay: September 2021
Value
Location
Service
Trip type: Travelled on business
Room Tip: TIP: Avoid the place entirely
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huey1nr wrote a review Jul 2021
Norfolk, Virginia5 contributions
Really not much positive to say. The front desk staff was friendly and helpful but that is where it ends. The door lock let us in but would not let us out. The staff did fix these issues quickly. The door sweep had about a half inch gap in it which tends to make easy access for bugs and indeed there were some bugs in the room (4 that we saw). The buttons on the Microwave were in a foreign language (Big WTF). When entering the room there was a moldy and stagnant cooking smell of some sort. Probably locked into the Curtains. The kitchen stove vent hood appears to be the recirculating type and was not very clean underneath. We only used the microwave anyway. There were two none matching couches. The newer fabric covered one had several unidentifiable stains on it. The other one was covered in fake leather type material and looked like it was from the seventies. Needless to say we did not sit in these. There were various walls that had some unknown goop on them. Finally, the toilet was apparently running because every 15 minutes or so the fill valve would kick in to fill the tank. This noise from about 15 feet away in the bed on the other side of a wall sounded like there was a speaker blaring this fill sound into the bedroom. Made it very difficult to sleep. All in all I can say my tent in Iraq was probably nicer. This place seems to be on its last legs.
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Date of stay: July 2021
Location
Service
Sleep Quality
Room Tip: Go to another Hotel
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Raymond H wrote a review Apr 2021
4 contributions
We checked in, when arriving to our room we noticed stains on the wall that looked like feces. The bed looked like someone had been laying or sleeping on the top of the bed. Numerous walls in the room were just dirty with brown stains. The room also had a bad smell to it. We couldn't stay here, it was just disgusting, so we cancelled our reservations. We were lucky to get another motel in the area at short notice. If we couldn't have found on we would have to have slept in the car!! We were in town for a funeral.
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Date of stay: April 2021
Value
Cleanliness
Service
Room Tip: Don't stay at this hotel
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John connor wrote a review Sep 2020
Fishers Island, New York1 contribution
I found this a clean, functional and value for money stay. I’ve stayed in other ‘budget’ places in the area but this was the cleanest and nicest place I’ve been to. Staff were very helpful esp. when I locked myself out of my room! Will be back.
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Date of stay: September 2020Trip type: Travelled solo
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Michael Q wrote a review Aug 2020
DC3 contributions1 helpful vote
We checked in for a stay due to lost power from the tropical storm. Upon check in, while turning down the sheets we saw mouse droppings in the bed under the sheets. We immediately checked out. After two follow ups with the manager Tom, who told us the mouse came in from the outside (I don’t really care where it came from) we are told we will be getting a refund “in the next few days.” We better be getting it immediately.
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Date of stay: August 2020Trip type: Travelled with family
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PRICE RANGE
US$102 - US$190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
guilford hotel guilford
LOCATION
United StatesConnecticutGuilford
NUMBER OF ROOMS
32
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Frequently Asked Questions about Red Roof PLUS+ & Suites Guilford
Which popular attractions are close to Red Roof PLUS+ & Suites Guilford?
Nearby attractions include Thimble Islands (5.4 km), Bishop's Orchards (2.7 km), and Henry Whitfield State Museum (4.8 km).
What are some of the property amenities at Red Roof PLUS+ & Suites Guilford?
Some of the more popular amenities offered include free wifi, free parking, and facilities for disabled guests.
What food & drink options are available at Red Roof PLUS+ & Suites Guilford?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Red Roof PLUS+ & Suites Guilford?
Yes, free parking is available to guests.
What are some restaurants close to Red Roof PLUS+ & Suites Guilford?
Conveniently located restaurants include Guilford Bistro and Cafe, Nataz Restaurant, and The Place.
Are pets allowed at Red Roof PLUS+ & Suites Guilford?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Red Roof PLUS+ & Suites Guilford?
Many travellers enjoy visiting Hyland House Museum (4.3 km) and The Dudley Farm Museum (5.3 km).
Is Red Roof PLUS+ & Suites Guilford accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.