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Quality Inn East Haven

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Quality Inn East Haven
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78 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Saratoga Springs
Reviewed 3 weeks ago

My wife and I stayed here on a visit from upstate NY. We were attending a reunion at Anthony's and this was the closest lodging. The staff was friendly and the room clean. Unfortunately, the room smelled of cigarette smoke, although we had asked for a nonsmoking room. This is a motel, and as such, the door to our first...

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Helpful?
Thank 993halc
Philadelphia, Pennsylvania
Reviewed 4 weeks ago

This is one of the nicer motels on the way to or from New England. Many travelers just want a place to sleep overnight during their journey. This place is perfect for that. It is clean, with a restaurant or two very close by. The rooms are clean with nice furnishings and beds. And it seems to be a secure...

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Helpful?
Thank DOB508
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear DOB508, Thank you for taking the time to share your wonderful experience with the Quality Inn East Haven. It is always pleasure to hear positive feedback from guests like yours and that encourages our team to do even better job. I am delighted to know your stay was pleasant and you found our hotel location very convenient. Thank you...

Pocola, Oklahoma
Reviewed 26 October 2016

Breakfast was great. Everything was clean and stocked. Rooms were nice and comfy. The price was reasonable for the area. We were traveling through and found this on the internet. Was very pleased. The staff was efficient and very friendly.

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Helpful?
Thank keithfran
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear keithfran, Thank you for taking the time to write a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Reviewed 26 October 2016

I was with a group from my hiking club for an overnight stay. We did a nature walk before arriving at the hotel. After checking in and freshening up, we had our own little happy hour in the hotel dining area, then went to dinner at the Chili's next door. Afterwards we hung out in the dining area for a...

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Helpful?
Thank Jmuse111
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear Jmuse111, Thank you so much for your positive feedback. I am very pleased to know your group stay was comfortable and enjoyed all amenities provided by the hotel. I sincerely appreciate your time to write us a very nice review! Best, Nishal D Manager

Long Island City, New York
Reviewed 24 October 2016

We were a group of 18 hiking club members touring the New Haven area and staying overnight. I've go to say that from the minute I made my reservations for the block of rooms, to the very end of our stay, we were all pleasantly surprised. This Quality Inn gave us a much more flexible cancellation policy than other hotels...

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Helpful?
Thank Tere0053
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear Tere0053, Thank you so much for your terrific review!! We deeply appreciate your positive feedback. We are so delighted to know your group stay was very pleasant and you found our hotel to be in a very convenient location. I am also very thankful to you for praising how good and helpful our staff was. Thank you and if...

Royal Tunbridge Wells, United Kingdom
Reviewed 19 October 2016

We stayed at the QI New Haven as a stop over after arriving in the US, our flight was late and there were roadworks on the I-95, Eventually we got to the Motel at 1 am, there was a receptionist to greet us who was very friendly and checked us in. Yes, as some others have reported the rooms are...

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Helpful?
Thank Chimp1972
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear Chimp1972, Thank you so much for your positive review! I deeply appreciate your feedback and happy to know you liked the service from our staff, breakfast selections as well as clean and comfortable room. We will certainly do something to freshen up our guest rooms to make your next experience even better. Sincerely, Nishal D Manager

Newcastle, United Kingdom
Reviewed 1 October 2016

This was honestly one of the worst hotels I have ever stayed in. It is not a nice area, the air con felt like it was spawning funghi and growths particularly breathing it in. Musty/smoke smell in room. Not clean, hair in the hairdryer and bath. Nothing about this was nice. Dingy room with low lighting so could barely see....

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Helpful?
Thank Sara S
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear Sara, I am sorry that you did not enjoy your stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations. While I do not doubt your claims, I am unable to verify them all. I have addressed rest of your concerns with our staff. Again, thank you for your time and feedback. Sincerely,...

Bangor, Maine
Reviewed 6 September 2016

This hotel is okay for a one night stay. The hotel had a bad layout, The clerk that check me in was nice. they could have a pest control company come in more so there would not be any ants on the bath room floor in the middle of the night

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Helpful?
Thank 0aaronr
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear 0aaronr, Thank you for your review. I am happy to learn that you liked your stay and customer service from our staff. We addressed the issue of ants immediately after we learnt about it. Please know that our hotel does have a routine pest control service. Guest satisfaction is very important for us and I hope you consider staying...

Brooklyn, New York
Reviewed 26 August 2016

Basically a truck stop motel. Rooms tight, but enough room once you lay down. Bathrooms clean and well stocked. Bedding a little worn but clean. Very professional front dest and very friendly staff. Reasonably priced. Easy access to I-95. Your typical no frills, clean room. OK to stay overnight.

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1Thank rocky c
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear Rocky C, Thank you so much for your positive feedback. I am happy that you liked your stay and found our rooms, bathroom, bedding clean and comfortable. We will be glad to see you again next time you are in the area! Sincerely, Nishal D Manager

Reviewed 18 August 2016 via mobile

Great place to stop for the night. The room was clean with a fridge and microwave. They serve breakfast with eggs sausage bagels toast. And a waffle maker. It is in a great location with chillies and dollar store with anything you would need. The staff are very friendly and helpful. I would stay here again.

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Helpful?
Thank Dawna M
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear Dawna M, Thank you so much for your review! I am very happy to know you enjoyed your stay and found the hotel in a very convenient location. We hope we will see you again very soon! Sincerely, Nishal D Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Quality Inn East Haven

Address: 30 Frontage Rd., East Haven, CT 06512 (Formerly Holiday Inn Express)
Region: United States > Connecticut > East Haven
Price Range: €74 - €107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn East Haven 2.5*
Number of rooms: 82
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Also Known As:
Quality Inn East Haven Hotel East Haven
East Haven Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn East Haven staff and other travellers.
4 questions
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Tulsa, Oklahoma
over a year ago

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Questions? Get answers from Quality Inn East Haven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a great place for nonsmokers”
 of 5 bubbles 993halc, 9 Nov 2016 | Read review
“get a room in the back away from the highway”
 of 5 bubbles DOB508, 2 Nov 2016 | Read review
“There are exterior and interior rooms. Please have staff explain the difference when reserving.”
 of 5 bubbles Tere0053, 24 Oct 2016 | Read review
“Rooms on the first floor give better privacy.”
 of 5 bubbles Chimp1972, 19 Oct 2016 | Read review
“back of hotel away from interstate noise”
 of 5 bubbles rockyc_11, 26 Aug 2016 | Read review
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