We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsfront deskroom was cleanshuttle servicethe hotel staffhartford downtownconvention centerthe staff was friendly and helpfuleasy accessdefinitely stay here againfree shuttlefree breakfastconvenient locationterryedwardhighwaygm
I probably need to preface this review with the fact that my family did not choose this hotel, but had it assigned to us through a "stay and play" sport tournament. The great number of athletes and their families may have attributed to the staff...More
Good location, just a couple of blocks from the venue and a short walk to the riverfront. Our experience was very good once we got to the service desk. We got a warm greeting from Max and Kelsey. They gave a very good impression. We...More
Best hotel shuttle service in Hartford. I didn’t have to wait for the shuttle at all. Tim Parker was a friendly, timely and safe driver. Each morning Tim would be waiting in the lobby to give rides and was pleased to do so.
We were directed to the Holiday inn by the tour book we picked up at a welcome center and were very pleased with our choice. It is very easy to get to off I 95 and has a large parking lot, easy access to the...More
We were warned by somebody on the elevator that the 4th floor was a zoo, with kids running up and down the hallway. Yep, so bad after a couple of hours we had to go to the desk and get moved.
Who books a whole...More
Thank James M
Response from IHGService, Guest Relations Manager at Holiday Inn Hartford Downtown AreaResponded 14 November 2017
Dear James M,
Thank you for taking the time to write a review about your stay with us. We would like to apologize for the inconvenience caused by other guests during your visit and for the level of service you received from our staff. Reviews...More
No the windows do not open. But keep in mind that, that is for safety reasons. Families stay at the hotel with young children and it is possible for them to fall out. I don't think you will find to many multi-level hotels... More
No the windows do not open. But keep in mind that, that is for safety reasons. Families stay at the hotel with young children and it is possible for them to fall out. I don't think you will find to many multi-level hotels with windows that open unless the whole hotel is on the ground level. Hope this helped.