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Holiday Inn Hartford Downtown Area

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Traveller (35)
Room & Suite (21)
Dining (3)
Overview
  • Excellent45%
  • Very good26%
  • Average16%
  • Poor8%
  • Terrible5%
Travellers talk about
“front desk”(49 reviews)
“room was clean”(18 reviews)
“shuttle service”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Hartford Downtown Area
Special Offer: Book Direct and Save
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Offers from Holiday Inn Hartford Downtown Area
Special Offer: Book Direct and Save
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (286)
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280 results
Traveller rating
121
74
46
23
16
Traveller type
Time of year
LanguageEnglish
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121
74
46
23
16
Show reviews that mention
All reviewsfront deskroom was cleanshuttle serviceconvention centerstay there againthe hotel staffeasy accesshartford downtownbreakfast buffetthe staff was friendly and helpfuledwardhighwaybanquetgm
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1 - 5 of 280 reviews
Reviewed 2 weeks ago via mobile

I was disappointed! I hate giving a review that is less than sparkly! I have traveled a lot and was sorry they have not updated the bathrooms of this hotel. Let’s start with the positives! The front desk staff is the best! Day and night...More

Thank Loretta O
Response from Mark H, General Manager at Holiday Inn Hartford Downtown AreaResponded 2 weeks ago

Dear Loretta O, We truly appreciate your candid review. I am especially pleased to hear that you felt our Team was the best and found so many positives in your guestroom. I can assure you that we take your comments regarding the bathroom to heart....More

Hotel's Favourite
Reviewed 15 April 2018 via mobile

Stayed here twice in the last 2 weeks due to a family emergency. Very clean, comfortable, warm and inviting. The staff also go out of their way to welcome you and make sure you are set. Brandon greeted me both weekends and was upbeat and...More

Thank Pscyclist
Response from Mark H, General Manager at Holiday Inn Hartford Downtown AreaResponded 16 April 2018

Dear Pscyclist, It is so great to hear that our staff went above and beyond to ensure your comfort on both of your recent stays. We send positive thoughts for your family member during this hard time. We will be sharing your comments with our...More

Reviewed 9 July 2018

You know what to expect when you visit a Holiday Inn and this one was no exception. The rooms were adequate but we didn't get some requested items that we needed, e.g. extra hangers. The breakfast buffet is good and caters to most tastes. The...More

Thank raines87
Reviewed 8 July 2018

Really nice hotel with lots of free parking, clean, spacious rooms with all amenities. Staff are friendly and Nicole at the bar is a gem. Was unable to use the pool due to around 20 kids ignoring all the rules while parents looked on and...More

Thank Gary W
Response from Mark H, General Manager at Holiday Inn Hartford Downtown AreaResponded 9 July 2018

Dear Gary, Thank you so much for your kind word. I will be sharing them with all our Team and will be sure to give Nicole a special thanks. I am sorry that other guests in the pool area affected your stay. Our team did...More

Reviewed 29 June 2018 via mobile

Conveniently positioned for easy access by vehicle to/from I84 and I91. Short walk across the bridge into downtown Hartford. Free shuttle service. Good sized rooms. Friendly reception staff. Good water pressure. Second day my room wasn’t serviced at all. Last day my room was only...More

Thank Josey O
Response from Mark H, General Manager at Holiday Inn Hartford Downtown AreaResponded 29 June 2018

Dear Josey O, We appreciate your wonderful review and especially thank you for mentioning our Friendly Team. Our standard procedure is to offer daily housekeeping service unless our Team see a Do Not Disturb sign on the door. We will definitely look into why there...More

View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Banquet Room
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$103 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$103 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (35)
Room & Suite (21)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Evan3533
17 July 2018|
Answer
Response from Pscyclist | Reviewed this property |
Doubtful. It's a hotel. I am sure you can find rooms by the hour over by VIP or Erotic Empire. Ha!
-1
Votes
advajzer
9 March 2016|
Answer
Response from Ty H | Reviewed this property |
No the windows do not open. But keep in mind that, that is for safety reasons. Families stay at the hotel with young children and it is possible for them to fall out. I don't think you will find to many multi-level hotels... More
0
Votes
Room Tips
"Find another hotel"
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"Make sure you check all of the appliances and linen in the room before settling in, and make sure you check..."
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"I am not sure what is a good room in this hotel as someone was smoking weed and you could smell it in the..."
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"Our room was facing the main street of the hotel, you can see the tall buildings of the city and also the..."
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