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All reviews front desk room was clean shuttle service convention center choose this hotel hartford downtown easy access the staff was friendly and helpful breakfast buffet definitely stay here again free shuttle hotel staff convenient location edward kelsey highway tournament
Just stayed for a night on a business trip. The room was comfortable and fine. The breakfast options was also good. They do run shuttle service to downtown offices but only till a certain time, be sure to look that up while you are there....More
Just stayed for a night in the hotel on the 7th floor. The room was old, the air conditioner rattled and made me turn it off during the night. The bathroom is small and old. Felt not confortable to take a shower. The hotel must...More
Date of stay: December 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Hartford Downtown AreaResponded 2 weeks ago
Thank you for leaving us your review and for making us a part of your visit here in Hartford. We are grateful that you chose the Holiday Inn.
As always, we wanted nothing more but to ensure your experience turn as positive as...More
Got in about 6pm. Had one person attending to people at the front desk and the other person took about five minutes to finally acknowledge I was there and get me sorted. The Heat/AC unit was loud enough to make me feel I was next...More
Date of stay: November 2018
Response from MarkH9947, General Manager at Holiday Inn Hartford Downtown AreaResponded 30 November 2018
Thank you so much for your review. I am absolutely dedicated to guest satisfaction and will be addressing the items you mentioned. We share all comments with our Team and use them as an opportunity for training and growth. I can understand the frustration with...More
After reading all of the horrible reviews on the ride over, we were a bit skeptical about this hotel. We walked in, were greeted but two super cool guys at the front desk, and another man (maybe security) who was very friendly and chatty!!! Check...More
My family and I stayed at this location for a wedding,and it was aveage nothing that wowed me..the breakfast is costly and not worth the money...very bland. Also it more like a party hotel because it was very noisey during late night hours. Other than...More
Date of stay: October 2018
Response from MarkH9947, General Manager at Holiday Inn Hartford Downtown AreaResponded 8 November 2018
Dear meko u,
We are so pleased that we were able to be part of your recent celebrations. We are disappointed that we were not successful in providing you a stay that stands out as excellent. I can assure you that we share all feedback...More
Easily accessible from Interstates 91 and 84 and located only 12 miles from Bradley International Airport, Holiday Inn Hartford Downtown Area features 215 tastefully appointed guest rooms and suites. …MoreAdditionally, there is more than 7,200 square feet of meeting and event spaces. Plus a restaurant and lounge. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from MarkH9947 | Property representative |
After writing my response, I tried to follow up with your IHG points. I realized after sending that the TripAdvisor system does not provide me with anything but your TripAdvisor name and so I did not have... More
After writing my response, I tried to follow up with your IHG points. I realized after sending that the TripAdvisor system does not provide me with anything but your TripAdvisor name and so I did not have your confirmation number to follow through as I had said. I sincerely apologize for that.