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Courtyard Hartford Cromwell

205 reviews
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Traveller (25)
Room & Suite (18)
Business Centre & Event Rooms (2)
Overview
  • Excellent46%
  • Very good36%
  • Average13%
  • Poor4%
  • Terrible1%
Travellers talk about
“fire pit”(18 reviews)
“front desk”(30 reviews)
“parking lot”(15 reviews)
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (205)Write a Review
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Traveller rating
90
74
27
9
4
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LanguageEnglish
90
74
27
9
4
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All reviewsfire pitfront deskparking lotpaul mitchellwedding guestsbistro areatypical courtyardroom was cleanwould stay here againking roomoff the highwayindoor poolmini fridgeconvenient locationpleasant staylate checkbusiness trip
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1 - 5 of 204 reviews
Reviewed 6 days ago

I live in Nashville, TN, but sometimes travel to Rocky Hill, CT for work. I was in Rocky Hill last week. Last Friday, after a long week of work, I was on my way to New York to see my mother who just had hip...More

Thank dprestegaard
Reviewed 2 weeks ago via mobile

If you find this helpful, please click helpful below. This hotel is convenient, directly across from the Baci function room. The have large function halls as well. Staff was very pleasant. Room was dark, old, old bathrooms, drains were not draining, room was not cleaned...More

Thank Tripking07
Response from WHGGuestService, General Manager at Courtyard Hartford CromwellResponded 2 weeks ago

Dear Tripking07, Thank you for taking the time to write a review about your experience. I truly apologize that your experience at our hotel was not up to Marriott standards with cleanliness; we appreciate all of our guests' comments if negative or positive. It is...More

Reviewed 3 weeks ago

I have stayed here many times and never had a problem. I do often get a room with a hot tub and I find those units to have small issues with the showers. The restaurant is typical for Courtyard hotels.More

1  Thank Arthur C
Response from WHGGuestService, General Manager at Courtyard Hartford CromwellResponded 2 weeks ago

Thank you for taking the time to write a review. I am glad to hear that your impression of the hotel was that it was clean and our staff is great. We strive to provide these accommodations and services for our guests on a daily...More

Reviewed 10 November 2017 via mobile

This is a comfortable and friendly Place to stay. Beds are very nice. They have an indoor pool,fitness Ctr. And a Sauna that works. Close to Rte. 91 for easy access And other restaurants and stores Close by.More

Thank mjl4147
Response from WHGGuestService, General Manager at Courtyard Hartford CromwellResponded 19 December 2017

Dear mjl4147, Thank you for taking the time to review your stay at the Courtyard by Marriott, Cromwell on TripAdvisor. I am happy to hear that your stay was comfortable and that you thought our staff was friendly and you were able to enjoy the...More

Reviewed 10 October 2017

Was here with a group of friends to celebrate our 45th HS Reunion. The hotel is conveniently located right off the highway with restaurants and shopping close by. While a bit older looking from the outside, the inside of the hotel has been kept up...More

Thank Diane L
Response from WHGGuestService, General Manager at Courtyard Hartford CromwellResponded 23 October 2017

Dear Diane L, Thank you for taking the time to write a review about your experience while staying at the Courtyard by Marriott, Cromwell on TripAdvisor. Glad to see that you had a great time at the hotel celebrating your 45th high school reunion. Our...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Self-Serve Laundry
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$139 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$139 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (25)
Room & Suite (18)
Business Centre & Event Rooms (2)
Questions & Answers
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Karenq2
31 August 2015|
Answer
Response from WHGGuestService | Property representative |
Hi Karenq2 - I'm so sorry; our Courtyard is not pet friendly. We recommend a sister Marriott brand - The Residence Inn for those traveling with pets. There are great Residence Inns nearby in Southington, CT and Downtown... More
0
Votes
Room Tips
"get room away from elevator"
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"Try to get a room on the 3rd floor on an interior room. There still plenty of light from the window and..."
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"book a room on the top floor away from the elevator"
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"We stayed on 3rd floor, overlooking back parking lot. Quiet."
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