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Radisson Hotel Cromwell

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Radisson Hotel Cromwell
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381 Reviews from our TripAdvisor Community

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Showing 376: English reviews
Wirtz, Virginia
Reviewed 26 August 2016 via mobile

Stayed here on a business trip to the Hartford area. Location was very good for my needs. Located between Hartford and New Haven, it proved to have adequate access to both cities. Rooms were clean and linens fresh. Bathroom was very small but rest was big enough. Bed was very comfortable and king size. Not sure what comparable accommodations would...

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Helpful?
Thank Wizzard_Man
Management response:

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire team at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Agata Tesmer | Front...

Reviewed 23 August 2016 via mobile

Central to the state we stayed here for a wedding. Check in was fine though repeated requests for confirmation were never honored. That is corporate issue. Parking all on funky angles and only really one useful entrance. Only two slow old elevators. Bar good. Restaurant good but very very slow. Hallways are a corn maze. Layout just plain odd

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Helpful?
Thank Gravity B
Jurgita S, General Manager at Radisson Hotel Cromwell, responded to this review

Dear Gravity B, Thank you for taking the time to review your recent stay. I am glad that you enjoyed your stay while attending the wedding. Safe travels!

Newport, United States
Reviewed 23 August 2016

Review collected in partnership with Radisson Hotels
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Thank David K
Management response:

East Northport, New York
Reviewed 22 August 2016

We stayed here for a scrapbooking weekend retreat in August. The hotel has several zones for temperatures-the front lobby and walking through is hot and humid, most likely from the pool area being open space and the glass ceiling acting like a greenhouse. The big ballroom we were in for our retreat and the hallway outside of it were freezing....

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Helpful?
Thank LoveMy2Boys128
Management response:

Thank you for taking the time to write a review in regards to your recent stay at the Radisson Hotel Cromwell As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for letting our property show its age. We have...

Monroe, United States
Reviewed 22 August 2016

The hotel was clean but somewhat outdated. The towel rack came off of the wall in the bathroom. The front desk staff was extrememly pleasant and wonderful to deal with. The location was good for our needs andI would recommend this hotel for a short stay, a night or two. A good hotel for the price.

Review collected in partnership with Radisson Hotels
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Helpful?
Thank Anthony B
Management response:

Thank you for taking the time to write a review in regards to your recent stay at the Radisson Hotel Cromwell As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for letting our property show its age. We have...

Reviewed 21 August 2016 via mobile

This place is horrid from top to bottom. The only thing that was good was Francis. The rooms are gross the rug is torn. The elevators are slow and the whole lobby smells like chlorine. The staff could care less. If you can stay anywhere else. Stay there. I am usually a good patron this is the worst hotel from...

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1Thank Paco1926
Management response:

Thank you for taking the time to write a review in regards to your recent stay at the Radisson Hotel Cromwell As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for letting our property show its age. We have...

Stamford, Connecticut
Reviewed 21 August 2016

Review collected in partnership with Radisson Hotels
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Thank DaddaBoy
Management response:

Reviewed 19 August 2016 via mobile

My stay at The Radisson hotel was ok. My family n I enjoyed the pool to the fullest, however the chlorine in the pool was very strong. There were some rude guests who threw our belongings off of our lounge chair some heated words were exchanged but two men aplologised for their wives behavior. Didn't have food at the restaurant....

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Helpful?
1Thank SonofJah77
Management response:

Thank you for taking the time to write a review in regards to your recent stay at the Radisson Hotel Cromwell As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for letting our property show its age. We have...

Des Moines, Iowa
Reviewed 17 August 2016

Every year we travel for the golf tournament in Cromwell. The place looks outdated, smell musty in the rooms (check my friends rooms same thing) or like bleach in the hallway . Not only that ! My room smelled like smoke and when complained I was told there is not one thing they could do . There is a Banquet...

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Helpful?
1Thank traveler8818
Jurgita S, General Manager at Radisson Hotel Cromwell, responded to this review

Dear traveler8818, Thank you so much for taking the time to provide feedback regarding your recent stay. Yes, we do have banquet facilities at the hotel along with two story parking garage and apologize that there was not enough parking close to the hotel during your stay. We appreciate the feedback and hope that you will give us another chance...

Chesapeake
Reviewed 16 August 2016

Review collected in partnership with Radisson Hotels
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Thank Sandy H
Jurgita S, General Manager at Radisson Hotel Cromwell, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Centrally located off I-91 and Route 9, the Radisson Hotel Cromwell is close to both Middletown and Hartford, CT. Just 12 miles South of Hartford, and 6 miles North of Middletown, the Radisson Hotel Cromwell: Indoor Pool & Solarium, Full Service Restaurant & Lounge, CT "Green Lodging" Certified" hotels. Room service Fitness Center. The friendly and knowledgeable staff of the Radisson Hotel Cromwell Hotel near Hartford, CT will go out of their way to make sure that your trip to the Hartford area is successful. Our convenient location to Brownstone Exploration & Discovery Park, Lyman Orchards, Connecticut Science Center and Rentschler Field. The Radisson Hotel Cromwell invites you to experience full-service hospitality at its best in the Hartford area. ... more   less 

Additional Information about Radisson Hotel Cromwell

Address: 100 Berlin Road, Cromwell, CT 06416 (Formerly Crowne Plaza Hotel Hartford - Cromwell)
Region: United States > Connecticut > Cromwell
Price Range: €84 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel Cromwell 3*
Number of rooms: 215
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Also Known As:
Crowne Plaza Cromwell
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Cromwell staff and other travellers.
6 questions
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Questions? Get answers from Radisson Hotel Cromwell staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try closer to lift rooms. I don't think there are good view rooms here”
 of 5 bubbles ankitg445, 6 Oct 2016 | Read review
“Indoor pool located on the first floor. If you're close, I hope you enjoy the smell of chlorine and noise.”
 of 5 bubbles 191richb, 2 Oct 2016 | Read review
“Book another hotel. This one is very outdated.”
 of 5 bubbles lblank74, 12 Sep 2016 | Read review
“Stay someplace else.”
 of 5 bubbles TravelingBZ, 11 Sep 2016 | Read review
“Probably best rooms they have is on the 3rd floor”
 of 5 bubbles traveler8818, 17 Aug 2016 | Read review
5 of 5