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Holiday Inn Express Branford/New Haven

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Holiday Inn Express Branford\/New Haven
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196 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Branford/New Haven
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Showing 193: English reviews
Reviewed 21 August 2013

We stayed in this hotel for one night after visiting New Haven and before going to Newport. The room was big with 2 huge beds and a massive TV. The bathroom was ok, not the newest though. Everything was clean. The breakfast area is small and it was very busy during breakfast times. However the staff did their best to...

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Thank timchen23
New York City, New York
Reviewed 18 August 2013

Previous reviews led to unwarranted trepidation. Everything was lovely; pool, desk clerks, room larger than usual, price. Don't hesitate if you're in the area. Located near many restaurants and convenient to Route 95.

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Thank JeffreyGL48
HIEXBranford, General Manager at Holiday Inn Express Branford/New Haven, responded to this review

We are glad you enjoyed your recent stay at the Holiday Inn Express in Branford, CT. Thanks for taking the time to share your comments. We strive to offer outstanding customer services and quality to each guest. We look forward to you staying with us again. Best Regards, Linda Ellex General Manager

Philadelphia, Pennsylvania
Reviewed 10 August 2013

I reviewed this property in December 2012, and returned last night. The good news is that the mattress was comfortable, and the bathroom fixtures were tight. The breakfast was good. The staff remains friendly and helpful. The bad news: The mattress had the kind of hot, crinkly, uncomfortable mattress pad on it that one puts on the mattress of a...

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Thank PHLRick
IHGCare, Guest Relations Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear PHLRick, Thank you for taking the time to express your thoughts and concerns. We are so glad you liked the friendliness of our staff. Please allow us to apologize for the issues you had with your room accommodations and our breakfast area was less than satisfactory. Your feedback is very important to us as this continually helps us improve...

Sparta, New Jersey
Reviewed 5 August 2013

My stay was for business in the area. This hotel as you can tell what an older one that has been upgraded. It is clean and neat. Walls are paper thin. I had a female in the next room who spent the night talking to everyone on her phone and if I put my ear to the wall, I was...

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Thank Cabrill
IHGCare, Guest Relations Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear Cabrill, Thank you for your feedback regarding your recent visit at our hotel. I am happy that you noticed the cleanliness of our hotel. We are sincerely sorry to read about your negative experience about the noise by some of the staff. Rest assured that these issues will be looked into. The feedback we receive from our valued guests,...

Ridgewood, New Jersey
Reviewed 25 July 2013

Our family of 4 had a recent one-night stay at this hotel when we were visiting Branford for the annual Branford Festival. Being past residents of the town, we were familiar with the area. The hotel has been well-kept and the rooms were spacious with attractive decor. The front desk staff was very helpful, providing service with a smile. They...

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Thank Chean O
Hartford, Connecticut
Reviewed 9 July 2013 via mobile

Stayed here for a friend's wedding. Location and parking were very convenient. Room and bathroom were clean although lacking some toiletries. There was a continental breakfast but it was quite bad. Good value for the price- you get what you pay for.

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Thank RGrindrod
IHGCare, Guest Relations Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear RGrindrod, Thank you so much for your candid review of our hotel. I am happy that you found our location convenient. I am truly sorry to hear that the breakfast served during your travel did not live up to your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take...

Suffern, New York
Reviewed 8 July 2013

We were highly impressed with the hotel staff. The front desk clerk, Heidi Meagher was especially helpful in helping us get a crib for our son and helping us find other things we needed. The breakfast was nice and the serving staff was helpful in answering questions about ingredients for our dietary needs. The pool was nice and clean and...

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Thank Charles L
North Haledon, New Jersey
Reviewed 4 July 2013

I stay at this hotel frequently when visiting relatives in the area. One of the better Holiday Inn Express hotels I've stayed in. Friendly and helpful staff. Good location. Clean and well kept. Do not hesitate to stay here when you are in Branford.

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1Thank Patricia E
Boston, Massachusetts
Reviewed 19 June 2013

It's odd - all of the surrounding towns seem to have a much better selection of hotels, but when I visit Branford for work, all I want to do at the end of the day is get to the hotel. Which is why I've been exploring the hotels of Branford. The Holiday Inn is hands down the best. If you...

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Thank dansoleau
IHGCare, Guest Relations Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear dansoleau, Thank you for submitting your review of our hotel. I am very pleased to note that you were satisfied with the level of service and comfort at our hotel. It is our goal to consistently ensure our facilities and service are superior and we strive to provide rates that are competitive in the area. Your comments are important...

W. Windsor, VY
Reviewed 7 June 2013

I was shocked to discover that this is a fairly new hotel. The rooms are large and nicely decorated. However, it was impossible to sleep. First of all, the beds are rock hard and then there is the constant noise from the halls and neighboring rooms. Walls are paper thin and you can hear the TV and conversations of other...

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1Thank Barb H
IHGCare, Guest Relations Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear Barb H, Thank you for staying with us and providing us with your valuable feedback. I appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. However, I would like to apologize for any inconvenience the room conditions may have caused you. I...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Branford-New Haven, CT. This beautiful, newly built hotel is conveniently located off I-95 at Exit 55, just 1 mile from Downtown Branford. Situated 10 miles from downtown New Haven, 35 miles from the Hartford Convention Center & 45 minutes from Bradley International Airport, this property features 96 beautifully appointed oversized guest rooms. The hotel features a Complimentary Express Start Breakfast along with the most up to date amenities and facilities including an Indoor Pool, Whirlpool, On-site Laundry Facility, Fitness Center, Business Center and Free High Speed Internet Access. Ideal for business or leisure, the Holiday Inn Express Branford-New Haven, CT hotel is only minutes from local businesses and attractions. Free WiFi & Ethernet High Speed Internet throughout the hotel!Visiting on Business:The Holiday Inn Express makes doing business easy, located just minutes from: Harley Davidson, Wal-Mart, Home Depot, Lowe's, HondaVisiting Area Attractions:Be close to all that this area has to offer, including the Branford Festival, Branford Town Center, Thimble Islands, Yale University, Lighthouse Point, Ocean Beach State Park, Trolley/Peabody Museums.'STAY SMART' at the Holiday Inn Express Branford-New Haven, CT and Experience this new hotel with outstanding services and amenities. ... more   less 

Additional Information about Holiday Inn Express Branford/New Haven

Address: 309 East Main Street, Branford, CT 06405
Region: United States > Connecticut > Branford
Price Range: €99 - €174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Branford/New Haven 2.5*
Number of rooms: 86
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Also Known As:
Holiday Inn Express Branford/New Haven Hotel Branford
Holiday Inn Branford
Branford Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Branford/New Haven staff and other travellers.
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Questions? Get answers from Holiday Inn Express Branford/New Haven staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floor is being refurbished.”
 of 5 bubbles j1mmythunder, 4 Dec 2016 | Read review
“As per previous reviews stayed on a lower floor. Very quiet.”
 of 5 bubbles lindaziti, 15 Nov 2016 | Read review
“low floor as the elevator is very slow.”
 of 5 bubbles stephanies654, 26 Oct 2016 | Read review
“Stay away from here. Far away.”
 of 5 bubbles kanfer1, 10 Jul 2016 | Read review
“Even numbered rooms have slightly better view. Odd numbered face auto dealership.”
 of 5 bubbles 592jeffreyl, 7 Jul 2016 | Read review
5 of 5