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Best Western Plus New England Inn & Suites

306 reviews
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Traveller (16)
Room & Suite (24)
Dining (2)
Overview
  • Excellent52%
  • Very good28%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(44 reviews)
“business suite”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Plus New England Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (306)Write a Review
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Traveller rating
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17
15
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All reviewsfront deskbusiness suitethe breakfast areabacon and sausagepool hoursbreakfast ladyberlin turnpikeindoor pooldonutsmicrowave and refrigeratorpast few yearsnewer hotelworking ordernew englandthe hotel is cleanwaffle makernight's sleep
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11 - 15 of 301 reviews
Reviewed 11 November 2017

Everything was perfect! The always available coffee and hot chocolate was a plus as were the fresh baked chocollate chip cookies in the evening!. The pool was clean and fun and the rooms excellent. We would definitely stay here or at another best western againMore

Review collected in partnership with Best Western
Thank cherylgC9780GP
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 15 November 2017

Thank you for staying with us, we are happy that you loved your stay with us. Happy to also see that the included amenities such as the complimentary hot breakfast and the indoor heated pool added to you having a good stay. We look forward...More

Reviewed 9 November 2017

Friendly helpful staff. Good, quick breakfast. Coffee all day and night in the breakfast room and coffee maker in the room. Nice sized refrigerator for extended stay. Microwave had an issue that was not taken care of. A/C-heat unit was very accommodating and very quiet....More

Review collected in partnership with Best Western
Thank IOK W
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 15 November 2017

Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback. We are happy that you had a good stay with us and look forward to having you stay with us again.

Reviewed 4 November 2017

Me and my family have stayed in this best western multiple times. Aside from the wifi lacking for my roku stick during the afternoon, everything is great. Everything is in great condition, the staff look like they are ready and happy to help at all...More

Review collected in partnership with Best Western
Thank kicasiano
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 6 November 2017

Thank you for your continued business, we certainly appreciate you staying with us. We've made recent upgrades to our wifi connectivity, so I hope you will have a better experience on your next stay. I am happy to see the complimentary hotel breakfast and the...More

Reviewed 29 October 2017

Every time I return to this area, I stay at this here. Staff is friendly and always there to assist you. Rooms are clean and comfortable. The hotel is surrounded by the woods, which also keeps road noise down.

Review collected in partnership with Best Western
Thank CA-Beachcomber
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 31 October 2017

We'd like to thank you for your continue business, we really appreciate you staying with us over the years. It is always lovely having you with us and we look forward to your next stay.

Reviewed 25 October 2017

The staff went way beyond the call of duty to make things right for me!!! Like - Dirty dishes. Dirty counters. Noise from Laundry Room under my room was excessive. I worked from my hotel suite but did not rent a car so high quality...More

Review collected in partnership with Best Western
Thank Utopiamusic
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 30 October 2017

Thank you for staying with us, we appreciate your business. We certainly want to apologize for the inconveniences that occur during your stay. I am happy that the staff was able to quickly addressed the issues. We hope you will consider staying with us again...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$91 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$91 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (16)
Room & Suite (24)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
EveE24
18 April 2017|
AnswerShow all 3 answers
Response from Gary D | Property representative |
Hello we are 18 miles away which is about 20 minutes. Our hotel is located in the center of CT making it convenient to visit other attractions as well. We also have many restaurants close by and an indoor pool. Please call... More
2
Votes
MGJZ
17 November 2016|
AnswerShow all 5 answers
Response from Jenny P | Reviewed this property |
Yes there is a mall like 5 minutes away in car, n breakfast is good, the have cold cereal, hot cereal,waffles, eggs (scrambled or hard boil) sausauge patties, bacon, bread (white or wheat) bagels as well, fruits, danish... More
2
Votes
Anonymous N
2 November 2016|
AnswerShow all 5 answers
Response from cathelynj | Reviewed this property |
It's heated and not over chlorinated. Not a huge pool, but nice enough.
1
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Room Tips
"They have joined rooms which makes traveling more comfortable for big families."
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"Check refrigerator setting if you plan to use it."
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"Ask for a room with a view of the woods. It will probably be a view of a roof, but it beats the alternative..."
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"Opt for the second floor and away from the elevator."
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