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Best Western Plus New England Inn & Suites

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Traveller (19)
Room & Suite (39)
Dining (5)
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Overview
Hotel website
2253 Berlin Turnpike, Berlin, CT 06037-4036 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
Hotel website
Offers from Best Western Plus New England Inn & Suites
Offers & Announcements: BOOK DIRECT & SAVE
Hotel deals
Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (355)
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Traveller rating
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178
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Show reviews that mention
All reviews front desk breakfast lady the breakfast area berlin turnpike donuts indoor pool past few years new england working order fitness center waffle maker night's sleep hartford area beds were comfortable the hotel staff yogurt convenient location
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1 - 5 of 349 reviews
Reviewed yesterday

Stayed one night while travelling on business. The check-in became a little awkward when the clerk took my license into a back office to copy it (hasn't happened to me before). The bed was hard, the comforter not warm enough (no extra blanket - folded...More

Thank drmjd
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded today

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. I Apologize for this bad experience. This is very disappointing to hear, but we hope you...More

Hotel's Favourite
Reviewed 31 August 2018

I would not hesitate to stay at this hotel in the future. Clean, safe and comfortable. The staff was great! Breakfast not as good as most hotels I stay in, but still a very nocel selection of food was available.More

Review collected in partnership with Best Western
Thank Danthemantuckertonnj
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 1 September 2018

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Also happy that you were able to enjoy the amenities, such as the hot complimentary breakfast, the indoor heated pool,...More

Reviewed yesterday via mobile

Fast, friendly check in. Very clean room. Bed comfortable. Windows open which was refreshing. Jacuzzi works great, but only room for one. Always hot water...taking turns with the jacuzzi I want sure it would last, but it did! Fireplace was sweet! Breakfast tasty with nice...More

Thank PaGinny
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded today

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

Reviewed 3 days ago via mobile

Stayed one night on our way to Virginia. Rooms were average. Hotel is sort of in the middle of nowhere. Our room was on the parking lot side and the lights were shinning right in our window. Good enough for one night. I would try...More

Thank CapeIslander1985
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded yesterday

Thank you for leaving a review about your stay at our property! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior...More

Reviewed 2 weeks ago

Overall very nice hotel. Well decorated. Friendly helpful staff. Comfortable lobby. Quiet. Felt safe. Breakfast was pretty good. They have the flavored coffee creamers, which is a nice bonus. The artwork in our room was absolutely outstanding. Beautiful fall pictures, which just so happened to...More

Review collected in partnership with this hotel
Thank Dawn J
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 2 weeks ago

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Also happy that you were able to enjoy the amenities, such as the hot complimentary breakfast, the indoor heated pool,...More

View more reviews
About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Golf course
Heated pool
Hot Tub
Indoor pool
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Room Service
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
52
Price range
US$108 - US$155 (Based on Average Rates for a Standard Room)
Formerly known as
BEST WESTERN PLUS New England Inn & Suites
Also Known As
Best Western Plus New England Inn And Suites
,
Best Western Plus New England Hotel Berlin
,
Best Western Berlin
,
Berlin Best Western
Location
United States > Connecticut > Berlin
Photos
Traveller (19)
Room & Suite (39)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (5)
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Questions & Answers
Ask a question
EveE24
18 April 2017|
AnswerShow all 3 answers
Response from Gary D | Property representative |
Hello we are 18 miles away which is about 20 minutes. Our hotel is located in the center of CT making it convenient to visit other attractions as well. We also have many restaurants close by and an indoor pool. Please call... More
2
Votes
MGJZ
17 November 2016|
AnswerShow all 5 answers
Response from Jenny P | Reviewed this property |
Yes there is a mall like 5 minutes away in car, n breakfast is good, the have cold cereal, hot cereal,waffles, eggs (scrambled or hard boil) sausauge patties, bacon, bread (white or wheat) bagels as well, fruits, danish... More
2
Votes
Anonymous N
2 November 2016|
AnswerShow all 5 answers
Response from cathelynj | Reviewed this property |
It's heated and not over chlorinated. Not a huge pool, but nice enough.
1
Vote
Room Tips
"If you must stay here, ask for a room on the top floor, away from the noisy road, and hope no one stays..."
drmjd
2 days ago
Read review
"Plenty of room. Table and chairs. Refrigerator, Microwave had its own cabinet. Very quiet area."
EdwinaZ14
3 weeks ago
Read review
"I like the second floor, the middle of the hotel seemed to have a little bigger shower as apposed to the..."
randy06260
4 weeks ago
Read review
"The rooms are very clean and comfortable. I would recommend to everyone that this is a great place to stay."
J6958LFjohnh
29 Jul 2018
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