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Best Western Plus New England Inn & Suites

305 reviews
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Traveller (16)
Room & Suite (24)
Dining (2)
Overview
  • Excellent52%
  • Very good28%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(44 reviews)
“business suite”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Plus New England Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (305)Write a Review
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Traveller rating
148
84
36
17
15
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LanguageEnglish
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148
84
36
17
15
Show reviews that mention
All reviewsfront deskbusiness suitethe breakfast areabacon and sausagepool hoursbreakfast ladyberlin turnpikeindoor pooldonutsmicrowave and refrigeratorpast few yearsnewer hotelworking ordernew englandthe hotel is cleanwaffle makernight's sleep
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1 - 5 of 300 reviews
Reviewed 1 week ago via mobile

Was pleasantly surprised.. We went there on a Thursday to pick up our new dog Friday morning. The desk attendant was great. Gave us extra towels and pillow for our son. And a list of restaurants in the area. The pool area was clean and...More

Thank Chet O
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 1 week ago

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We are happy that our staff could make you feel at home, and as you stated the included amenities, such as the...More

Hotel's Favourite
Reviewed 12 November 2017

We had occasion to attend a ball at the Casa Mia at Hawthorne in Berlin, Ct. As we do not live locally, we chose to stay overnight near the event venue. We ended up at Best Western Plus New England Inn and Suites in Berlin....More

Thank Gilda Korenge B
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 15 November 2017

Thank you for leaving a review about your stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future, so we appreciate...More

Reviewed 2 weeks ago

Excellent breakfast i love to stay i would like go back and try the room with the Jacuzzi is very clean woul like to stay again for more night. I would highly recommend, to friends and family. Very nice staffs.

Review collected in partnership with Best Western
Thank 876omayras
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 2 weeks ago

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

Reviewed 9 January 2018

This hotel was EXCELLENT and for package deal through southwest even better! Even though it was a little out the way for us from the funeral we where attending the hotel itself was very nice inside and very clean which is major for me and...More

Review collected in partnership with Best Western
Thank Ymw2018
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 13 January 2018

Thank you for your review. I am very happy that the staff was welcoming and accommodating and that you also enjoyed the complimentary hot breakfast and appreciated the cleanliness of our property. However, I am sorry to hear that you left the hotel with such...More

Reviewed 8 January 2018

We have periodically stayed at Best Western Hotels throughout the United States for many years and have been pleased with the service, room, and locations. This one did not disappoint either. Breakfast is always a plus during travel.

Review collected in partnership with Best Western
Thank L4032DJfrankc
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 9 January 2018

Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Thank you and take care.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$91 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$91 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (16)
Room & Suite (24)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
EveE24
18 April 2017|
AnswerShow all 3 answers
Response from Gary D | Property representative |
Hello we are 18 miles away which is about 20 minutes. Our hotel is located in the center of CT making it convenient to visit other attractions as well. We also have many restaurants close by and an indoor pool. Please call... More
2
Votes
MGJZ
17 November 2016|
AnswerShow all 5 answers
Response from Jenny P | Reviewed this property |
Yes there is a mall like 5 minutes away in car, n breakfast is good, the have cold cereal, hot cereal,waffles, eggs (scrambled or hard boil) sausauge patties, bacon, bread (white or wheat) bagels as well, fruits, danish... More
2
Votes
Anonymous N
2 November 2016|
AnswerShow all 5 answers
Response from cathelynj | Reviewed this property |
It's heated and not over chlorinated. Not a huge pool, but nice enough.
1
Vote
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Room Tips
"Check refrigerator setting if you plan to use it."
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"Ask for a room with a view of the woods. It will probably be a view of a roof, but it beats the alternative..."
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"Opt for the second floor and away from the elevator."
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"do not stay here if it is full to capacity"
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