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    Best Western Plus New England Inn & Suites

    340 reviews
    #1 of 9 Hotels in Berlin
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    2253 Berlin Turnpike, Berlin, CT 06037-4036
    +1 855-535-1149
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    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
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    US$130
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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    US$130
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    US$116
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    Certificate of Excellence
    Traveller (16)
    Room & Suite (40)
    Dining (5)
    Overview
    4.0
    340 reviews
    • Excellent52%
    • Very good27%
    • Average11%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “front desk”(45 reviews)
    “business suite”(3 reviews)
    “breakfast lady”(4 reviews)
    Hotel website
    +1 855-535-1149
    2253 Berlin Turnpike, Berlin, CT 06037-4036 See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    2 Star accommodation
    All hotel details
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    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (340)
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    Traveller rating
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    Show reviews that mention
    All reviewsfront deskbusiness suitebreakfast ladythe breakfast areapool hoursberlin turnpikedonutsindoor poolpast few yearsnew englandnewer hotelworking ordersausage pattieswaffle makergreat ratenight's sleephartford area
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    1 - 5 of 335 reviews
    Reviewed 2 weeks ago
    Great place to stay.

    We were very happy with the experience at the New England Inn & Suites. The breakfast was way better than our normal experience. The internet connections was fast and stable. We have stayed at Best Western Hotels all over the United States and this facility...More

    Review collected in partnership with this hotel
    Thank John H
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 2 weeks ago

    Thank you for staying with us, we certainly do appreciate your business. Happy to see that the included amenities such as the complimentary hot breakfast and the Fast Free Wifi added to you having a good stay. We hope to see you soon.

    Hotel's Favourite
    Reviewed 12 June 2018
    Pleased with our stay

    The pool was nice - the water was warm. The bed was comfortable and gentleman at front desk was polite and helpful. We went to Mark Twain House and other places in Hartford Connecticut. Location was convenient.More

    Review collected in partnership with this hotel
    Thank vhale1955
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 13 June 2018

    Thank you for leaving a review of our property, we certainly appreciate your feedback and are happy that you had good stay with us. We're glad to hear that the included amenities such as the complimentary hot breakfast, indoor heated pool and free wireless internet...More

    Reviewed 2 weeks ago
    Several sub-standard issues

    We have often gone out of our way to stay at Best Western properties for many reasons - great beds, good breakfast choices & and nice loyalty benefits. Even with a Diamond-level BW loyalty card, things were not good here. The desk person did not...More

    Review collected in partnership with this hotel
    Thank Suzanne F
    Reviewed 4 weeks ago
    Stay at the Bestwestern

    We had a lovely stay. Staff was great. Very helpful and accommodating. Breakfast was good (except for the powder eggs), nice variety. Bed was very comfortable. Clean room. Internet connection was very strong.More

    Review collected in partnership with this hotel
    Thank Valerie D
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 3 weeks ago

    We are delighted that you had a good stay, and we'd like to thank you for staying with us. We love hearing that you found our property and guestrooms to be exceptional clean. The cleanliness of our property is one of our main goals. Also,...More

    Reviewed 4 weeks ago
    Not like the others.

    This hotel looks to be fairly new. Quality of workmanship felt poor like it was rushed. The pool was very cloudy and not appealing to swim. Breakfast untensils were flimsy and almost useless. The food was good, but selection was less than other Best Western...More

    Review collected in partnership with this hotel
    Thank Yellow01aztek
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 4 weeks ago

    Thank you for staying with us and for taking the time to write us a review. We had a sold out weekend and the pool was extremely busy, so we do apologize for the pool appearing to be cloudier than normal. However, we can assure...More

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    123456…67
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Free High Speed Internet (WiFi)
    Pool
    Free Parking
    Breakfast included
    Fitness Centre with Gym / Workout Room
    Hotel Amenities
    Business Centre with Internet Access
    Wheelchair Access
    Free Parking
    Breakfast included
    Meeting Rooms
    Self-Serve Laundry
    Non-Smoking Hotel
    Multilingual Staff
    Conference Facilities
    Breakfast Available
    Room amenities
    Air Conditioning
    Microwave
    Refrigerator in room
    Things to do
    Pool
    Fitness Centre with Gym / Workout Room
    Hot Tub
    Heated pool
    Indoor pool
    Details
    Price range
    US$104 - US$148 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
    Details
    Price range
    US$104 - US$148 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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    Photos
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      Traveller (16)
      Room & Suite (40)
      Dining (5)
      Pool & Beach (2)
      Business Centre & Event Rooms (4)
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      Questions & Answers
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      See all 8 questions
      EveE24
      18 April 2017|
      AnswerShow all 3 answers
      Response from Gary D | Property representative |
      Hello we are 18 miles away which is about 20 minutes. Our hotel is located in the center of CT making it convenient to visit other attractions as well. We also have many restaurants close by and an indoor pool. Please call... More
      2
      Votes
      MGJZ
      17 November 2016|
      AnswerShow all 5 answers
      Response from Jenny P | Reviewed this property |
      Yes there is a mall like 5 minutes away in car, n breakfast is good, the have cold cereal, hot cereal,waffles, eggs (scrambled or hard boil) sausauge patties, bacon, bread (white or wheat) bagels as well, fruits, danish... More
      2
      Votes
      Anonymous N
      2 November 2016|
      AnswerShow all 5 answers
      Response from cathelynj | Reviewed this property |
      It's heated and not over chlorinated. Not a huge pool, but nice enough.
      1
      Vote
      123
      Room Tips
      "The rooms are very clean and comfortable. I would recommend to everyone that this is a great place to stay."
      Read review
      "Try the Days Inn next door, better deal for less money"
      Read review
      "Definitely upper floor and facing the green belt, not parking lot."
      Read review
      "Rooms in the back are quieter."
      Read review
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