If you are looking to visit Lake Compounce, this location is an excellent value and you will not be disappointed. This hotel offered free breakfast and had an indoor pool. If you are looking to grab a bite in the area, stop by the Pine Loft for some pizza.
This Is a great hotel, very clean, Very helpful staff, and pleasant and comfortable, Great Breakfast, and very nice breakfast area, recently renovated, and a great location, not far from shopping restaurants, and very central to all parts of the state.
Our room was very clean and comfortable. Good breakfast as well. Our only disappointment was the pool. We called ahead to confirm the pool was open before making our same day reservation. Upon arrival late in the evening, we were told the pool would most likely be closed the next day. We are grateful that we were allowed to cancel our second night when the pool was still closed in the afternoon after our first night. If a pool is important to your stay you may want to pass on this hotel until their pool problems are resolved.
We have stayed in quite a few lackluster places during the past 2 years of pandemic madness so I was thrilled to find that this hotel far exceeded my somewhat jaded expectations of these times. The beds were extremely comfortable and the noise level, considering that I was on the first floor and very close to the pool, lobby, and breakfast area was very low. I have trouble sleeping away from home but found it very easy to fall asleep and stay asleep here. There is a lovely sitting area in the lobby with couches, comfy chairs, and a fireplace. We met friends also staying at the hotel and sat there with some wine, cheese, and crackers one night. The Breakfast area is open and inviting. Some hotels have a cramped area where people are elbow to elbow at food and coffee stations. This one is arranged very thoughtfully and provides a very pleasant start to your day. Maid service was offered every day!!! So many places have limited their maid service and some even asked that we toss our towels into the hallway as a signal that we needed new ones. It was so nice to be able to put the "Please make up the room" sign on the door and come back to a fresh-looking room each night. I had one small issue with the person who answered the phone before my arrival, but I'm so glad I didn't allow that to cause me to change my reservation. Everyone I met upon arrival was very pleasant and accomodating. I will definitely return.…
spent a sunday in the hartford area visiting New Britain museum of american art and Wadsworth athenaeum and stayed at this BW property. Nicely located on a major highway with all shopping not too far away, Hotel is easily accessible with reasonably spacious room and properly appointed with relevant amenities, all in working order. Fitness center was excellent, all equipment including TV was functional. Quite reasonably priced. No need to be in downtown Hartford, and more expensive lodgings. Good place to lodge for several nights.
Stayed here for our annual "let's go somewhere and swim" trip. The room was nice and well-appointed, staff was friendly and helpful, and the breakfast was excellent. The bed was a little too hard for me but of course that's personal preference. We had some cleanliness issues with the pull-out sofa but everything else in the room was very clean so I think that was just an oversight. The real problem, and it really only matters because we went there specifically so we could swim, was that the pool was dingy and old, and the water was murky and gross. The water was dark green and you could not see the bottom of the pool, even in the shallow end. The water was colder than it should have been for a heated pool, and the air temperature in the pool room was also on the colder side. We did swim (but we made sure to shower afterwards because the water was so iffy) but it really wasn't as enjoyable as it should have been. The photos of the pool on their web site were lovely which is why we picked this hotel, but the reality of the pool was very disappointing. Overall, I'd highly recommend this hotel if you are simply need a comfortable place to stay with clean rooms and a good breakfast, but I'd avoid the pool until they can fix whatever is causing it to be so gross. …
Comfortable, but not the cleanest. Towels, toiletries, and parts for tub missing. Thermostat not working correctly very hot then very cold. Garbage cans not emptied. Missing full roll of T.P. and kleenex
This hotel never fails me. I enjoy my stay, I am loyal, and it really has become my home away from home. The location is very central and it is easy to get anywhere in the state of Connecticut, and there are many excellent food options close by, as well as a great amount of shopping
It was great , The bed was firm and comfortable, the sleep was good for us, we were able to get a good night sleep each night. The only weird thing was the toilet had a ring abound where the water stopped.
Lobby was very nice. The rooms were nice a bit of odd colors but not too outdated. The bathrooms are very outdated. Very clean. Friendly staff both through the phone and in person. Wish they had a proper coffee machine in the rooms