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BEST WESTERN PLUS New England Inn & Suites

PricelineUS$98*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$126*
US$98*
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US$108*
US$109*
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BEST WESTERN PLUS New England Inn & Suites
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257 Reviews from our TripAdvisor Community

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Showing 253: English reviews
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Dover, New Jersey
Reviewed 4 days ago NEW

This hotel is in a convenient location, great hot breakfast (Belgian waffle maker, pastry items, sausage, egg, hash browns and bacon, cereal, oatmeal, yogurt, etc), convenient pool hours (6a-11p), fitness room, friendly staff. Definitely a pleasant stay for a night. We were too tired after our business on sunday to drive back to NJ, that we ended up booking another...

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Helpful?
Thank maramez12
Daneil M, Front Office Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for leaving a review about your stay at our property. We are happy that you had a good stay with us and look forward to having you stay with us again.

Philipsburg, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

Newer hotel. Clean. Quiet. A fine place for just stopping through. The gym had a treadmill and cross country machine. There was some sort of bench press machine but no free weights. There is a bowling alley just down the street and a nice liquor store too.

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Thank jakobers
About Hotel's Favourite Review
Daneil M, Front Office Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for leaving such a positive review about our property, we certainly appreciate your feedback and are happy that you had good stay with us. We are happy that you found our property to be clean and safe, and we hope to see you again soon.

Westbrook, Maine
Reviewed 5 days ago NEW

We stayed at BW because of the pool and the breakfast. And we were not disappointed. The rest of the hotel was high quality, clean, comfortable. Staff was friendly and helpful. They want me to lengthen this review so I'll just say I wish this hotel was closer to where I visit my parents in assisted living. LOL...

Review collected in partnership with Best Western
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Helpful?
Thank Jean B
Daneil M, Front Office Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for leaving such a positive review of our property, we certainly appreciate your feedback and are happy that you had really good time staying with us. W are glad to see you enjoyed the hot complimentary breakfast, along with the indoor heated pool. we look forward to you staying with us again.

Reviewed 4 weeks ago via mobile

The lobby is nicer than some Best Westerns, but the actual rooms and bathrooms are just okay. The bathrooms are very small and neither they nor the rooms have been refurbished for quite a long time. The room smelled of old cigarette smoke, although it seemed like they had made some attempt to clean it away. There were a few...

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Helpful?
Thank Becky S
Daneil M, Front Office Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Merrimack, United States
Reviewed 4 weeks ago

Stayed here for business, I was pleasantly surprised with the room. Hotel staff was very pleasant and breakfast was good. Business Suite had a sitting area and microwave/fridge. Approx 10 min to main area with shopping and food.

Review collected in partnership with Best Western
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Helpful?
Thank taram502
Daneil M, Front Office Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback. Like many of our business travelers we are happy to see that you found our business suite to be accommodating, with the additional seating area, and work desk along with a office chair. Glad you could...

Jersey City, New Jersey
Reviewed 4 weeks ago

Stayed with my Family and my daughter's friends for her sleepover. Pool area was clean & pool was heated. Kids LOVED IT! The Staff was AMAZING very friendly and helpful! Hotel was CLEAN & EVERYTHING WAS PERFECT! EXCELLENT STAY A+ EXPERIENCE!! We will be back

Review collected in partnership with Best Western
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Helpful?
Thank nay2032017
Daneil M, Front Office Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for leaving such a positive review of our property, we certainly appreciate your feedback and are happy that you had a really good time staying with us. We are happy that you found our property to be clean as our staff works hard to keep it that and we're also happy that you found our staff to be...

Manchester, Connecticut
Reviewed 14 March 2017

I stayed in the jacuzzi suite with the extra room. It was very clean,comfortable and relaxing. We did not use the pool but we did check it out & it looked very clean & nice other people were using it and looked like they were enjoying themselves. Breakfast was great! They had hot breakfast food not your regular bagels &...

Review collected in partnership with Best Western
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Thank emelyl2017
Daneil M, Front Office Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

We want to thank you for leaving a positive review about your stay at our property. Our staff works very hard to keep the hotel clean and to make it comfortable for our guest and we are happy that you found that to be the case. Glad to see that you loved staying in the Jacuzzi room and enjoyed the...

Corpus Christi, Texas
Reviewed 13 March 2017 via mobile

Clean...great pool and we even enjoyed seeing a skunk in the parking lot going through a left behind McDonald's bag. Our grandchildren loved the nice warm cookies every night. breakfast choices were ok....more fruit would have been nice. We had a wonderful stay over Thanksgiving.

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Thank wyhtak
Daneil M, Front Office Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Hi, We are happy that you noticed and appreciated how well we maintain our property, and that your grandchildren enjoyed our indoor heated pool. Your business is very important to us and we hope you will come back and see us again soon.

North Providence, Rhode Island
Reviewed 12 March 2017

I would stay at this best western again the staff was good and the rooms where clean the breakfast was good and it was a clean hotel I would recamend this hotel to anyone my kids injoyed the pool and the tube

Review collected in partnership with Best Western
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Helpful?
Thank davidnP1859NA
Daneil M, Front Office Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for leaving a review about your stay at our property. We are so happy that you and your kids thoroughly enjoyed your stay and that you loved the indoor heated pool and the complimentary hot breakfast. We hope you will come back and see us again soon.

Dartmouth, Massachusetts
Reviewed 5 March 2017

Stayed at this hotel in January of 2017 for business. I was pleasantly surprised to see the ample parking and greatly appreciated the friendliness and knowledge of the gentlemen at the front desk. The room was clean and quiet. The breakfast area was also clean and inviting and, the breakfast was great!! I'll definately be back on my next trip...

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Helpful?
Thank Sassy96
Daneil M, Front Office Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback. We are very happy to see that you found our staff friendly and our breakfast great. We are looking forward to having you stay with us again soon.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN PLUS New England Inn & Suites

Address: 2253 Berlin Tpke, Berlin, CT 06037-4036
Region: United States > Connecticut > Berlin
Price Range: €74 - €151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS New England Inn & Suites 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Plus New England Inn And Suites
Best Western Plus New England Hotel Berlin
Best Western Berlin
Berlin Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS New England Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS New England Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room to the rear of the building. The front of the hotel faces a busy highway”
Sassy96, 5 Mar 2017 | Read review
“I always prefer lower level, we had first floor 125 I believe we faced the opposite side of the parking lot facing the trees nice view!!”
292donnab, 1 Nov 2016 | Read review
“I like rooms in the center of the hallways. Smoke smells usually come from the ends of the building where people park.”
N9294CGlindac, 1 Nov 2016 | Read review
“Our room on the ground floor was quiet and convenient to the breakfast room”
112BobD, 28 Sep 2016 | Read review
“we had second floor”
puddles027, 24 Sep 2016 | Read review
5 of 5
Priceline
US$98* /night
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Booking.comUS$108
Hotwire.comUS$109
HotelQuicklyUS$126
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Prices are for 1 room, 2 adults
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