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Pinnacle Grand Jomtien Resort

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Pinnacle Grand Jomtien Resort
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475 Reviews from our TripAdvisor Community

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Showing 142: English reviews
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Bangkok, Thailand
Reviewed 1 week ago via mobile

The Pinnacle Grand Jomtien is one of our favorites in Jomtien. It's quiet with a private beach. We have been there at least 4 times and will continue to return. Pros: Private beach Workout facilities On site massage spa which is cheap and when offered a massage in the pavilion on the beach is very relaxing Two pools, one with...

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Helpful?
Thank Nikki J
Pinnacle H, Quality Manager at Pinnacle Grand Jomtien Resort, responded to this review

Dear Nikki J, Greetings from Pinnacle Grand Jomtien Resort! Thank you for your great review. We are delighted to know that you regularly enjoy your stays with us. Indeed, our location offers peace and tranquility unlike most others in the area. Actually, our property offers 3 pools in total, as well as more pool facilities as part of our Villa...

Reviewed 2 weeks ago via mobile

The compound is great. With a private beach. Loved it. Breakfast was good. The pool was lovely. Need to work on staffs more. Not very friendly. The wifi was too bad in my room. Can't get signal. Far from downtown but great for relaxing.

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Helpful?
Thank 901sainty
Pinnacle H, Quality Manager at Pinnacle Grand Jomtien Resort, responded to this review

Dear 901sainty, Greetings from Pinnacle Grand Jomtien Resort! Thank you for your comments. It is nice to see that you enjoyed our lush and extensive grounds. Thanks to our gardening team, they regularly receive great comments from our guests. Sorry to hear that you were not satisfied with the service from our staff. We are constantly training our team in...

Reviewed 2 weeks ago

The Chinese medication massage with Ms Liao Xue Fang was excellent. She has a real knowledge of healing. Don't miss. For the hotel, my family has been to the hotel from time to time (already more than 15 years). It was our favorite place. But on our recent visits, the hotel took less and less care (probably emphasized on the...

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Helpful?
1Thank Kingkarn G
Pinnacle H, Quality Manager at Pinnacle Grand Jomtien Resort, responded to this review

Dear Kingkarn G, Greetings from Pinnacle Grand Jomtien Resort! Thank you very much for your review. You are absolutely correct, Ms. Liao is a true master of her craft which is why her massages are so popular with our guests. I will be sure to forward your praise to her! I do apologize for not meeting the standards in terms...

Vienna, Austria
Reviewed 3 weeks ago

I stayed in this hotel 5 days and i really enjoyed it! nice swimming pools and great foods! a great location with very nice staffs (specially Orawan was great). i am sure you will enjoy it. see you next year again.

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Helpful?
1Thank hmohtashami
Pinnacle H, Quality Manager at Pinnacle Grand Jomtien Resort, responded to this review

Dear hmohtashami, Greetings from Pinnacle Grand Jomtien Resort! What a delightful review, thank you so much. We are truly glad that you had such a great stay with us. Indeed, our location makes for a perfect and relaxed getaway; large and beautiful gardens, direct beach access, as well as peace and quiet. Also, very nice to see that you were...

Reviewed 15 February 2017 via mobile

Do not read the previous bad review on this hotel as I witnessed the scene and it is incorrect. I have stayed here for 5 days with my friend,now with work and so i know the place like a home. The staff here cannot do enough for you which is very reassuring when new to this city. The room is...

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Helpful?
Thank pramod k
Pinnacle H, Quality Manager at Pinnacle Grand Jomtien Resort, responded to this review

Dear pramod k, Greetings from Pinnacle Grand Jomtien Resort! Thank you very much for your 5-star review. We are truly delighted to read that you had such a pleasant stay with us. It is especially nice to see that you were satisfied with the service provided by our staff. They work tirelessly to create unique and memorable staying experiences for...

Reviewed 6 February 2017 via mobile

Just been for breakfast must be the worst dinning room I have ever had to encounter only one hour since breakfast began it looks like a bomb site. The management of this hotel need to up there game I am disgusted at the standard that seems to be acceptable in this area tables are littered not one to be had,guests...

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Helpful?
Thank Hilda H
Pinnacle H, Quality Manager at Pinnacle Grand Jomtien Resort, responded to this review

Dear Hilda H, Greetings from Pinnacle Grand Jomtien Resort! Thank you for your review. It is unfortunate to see that you were not satisfied with our service and I would like to extend my sincerest apologies for this lapse in service. At this time of year, our hotel is fully booked on a near daily basis, and at times, it...

Reviewed 28 January 2017

We, a group of 5 guys, stayed here two nights last month - Dec 2016. The resort is spread over acres, has two or three pools and a private beach. But I wouldn't recommend this resort for bachelor and first timers to Pattaya! It's kind of isolated from the main city and it's not easy to commute without a bike...

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Helpful?
Thank Rajesh J
Pinnacle H, Quality Management at Pinnacle Grand Jomtien Resort, responded to this review

Dear Rajesh J, Greetings from Pinnacle Grand Jomtien Resort! Thank you for your review. I am glad to see that you enjoyed our spacious grounds, as well as our different pool options. However, it is with regret that I acknowledge that overall, our resort did not meet your expectations. It is correct that we are located in Na-Jomtien which is...

Norwich, United Kingdom
Reviewed 24 January 2017 via mobile

We stayed at the Pinnacle Grand for 6 nights, we booked the hotel independently without an agent. Within the first few minutes we realised that this place attracted huge numbers of Russian tourists, this in turn has had a negative affect on the staff, the welcome was quite frosty and business like, the receptionist definitely hadn't been to charm school,...

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4Thank Lindyann2013
Pinnacle H, Quality Manager at Pinnacle Grand Jomtien Resort, responded to this review

Dear Lindyann2013, Greetings from Pinnacle Grand Jomtien Resort! Thank you for your review. It is with regret that we acknowledge your dissatisfaction, and I would like to extend our sincerest apologies for not meeting your expectations. As you correctly mention towards the end of your review, we ,as hotel, have little to no control over the behaviour of our guests....

Reviewed 20 January 2017 via mobile

If you are looking for a lonely space bungalow, this is not the right hotel for you. The next bungalow is 2 m away and in the opposite bungalow you can see the minibar. "Joking". If you turn on aircondition you can not hear any outside noise. The breakfast has been visited from may be 200 guests same time than...

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Helpful?
Thank Socrates010160
Pinnacle H, Quality Manager at Pinnacle Grand Jomtien Resort, responded to this review

Dear Socrates010160, Greetings from Pinnacle Grand Jomtien Resort! Thank you for your review. I am surprised to read that you felt that our Villas do not offer enough privacy. The privacy and exclusivity they offer are actually some of the main reasons why they have become so popular with our guests. Each Villa is separated by trees, as well as...

Bangkok, Thailand
Reviewed 17 January 2017 via mobile

We enjoyed our stay at this older property but beds/pillows not suitable & water went hot to cold back n forth even after maintenance came. The family room is large with plenty of room for kids, excellent service, beautiful grounds, pool and beach. The price was reasonable as well, but we won't stay there again due to the beds/pillow. Left...

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Helpful?
Thank BKKConnect
Pinnacle H, Quality Manager at Pinnacle Grand Jomtien Resort, responded to this review

Dear BKKConnect, Greetings from Pinnacle Grand Jomtien Resort. Thank you for your review. It is nice to see that you enjoyed your stay overall however unfortunate that you are inclined not to return. Especially, when considering that the decision is based on the bedding. As a matter of fact, our Housekeeping team is happy to adjust bedding to meet your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The PINNACLE Grand Jomtien Resort & Spa is located on its own private beach separated from the Jomtien Pattaya beaches, and is about 9 km from South Pattaya. The hotel low rise buildings are set amidst a tropical landscape of lawns, pools and tropical trees. The 345 hotel rooms and suites are located in 8 low rise buildings (ground floor plus 2 floors) which are grouped around a free size swimming pool with a children's paddle pool, the Pool Bar and a large pond amidst a tropical garden with palm trees flowering shrubs and orchids. Beyond this area lays the second swimming pool, a large lawn with palm trees and sunshades, the Beach Restaurant and Bar and the wide sandy beach. The PINNACLE Grand Jomtien Resort & Spa is specially suited for families and guests who want a private, peaceful and relaxing holiday on a private beach while shopping, entertainment, and festivities of Pattaya are awaiting. ... more   less 

Additional Information about Pinnacle Grand Jomtien Resort

Address: 37/2-11 Moo 2, Sukhumvit Road | Na Jomtien, Sattahip, Chonburi, Jomtien Beach, Pattaya 20250, Thailand
Region: Thailand > Chonburi Province > Pattaya > Jomtien Beach
Price Range: €45 - €96 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pinnacle Grand Jomtien Resort 4*
Number of rooms: 345
Reservation Options:
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Also Known As:
Pinnacle Grand Jomtien Resort And Spa
Pinnacle Grand Jomtien Hotel Jomtien Beach
Hotel Style:
#2 Luxury Hotel in Jomtien Beach
#2 On the Beach Hotel in Jomtien Beach
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Questions & Answers

Here's what travellers have asked, with answers from Pinnacle Grand Jomtien Resort staff and other travellers.
22 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a great place for relaxing”
 of 5 bubbles hmohtashami, 1 Mar 2017 | Read review
“Deluxe Sea facing rooms are a must - request for higher floors”
 of 5 bubbles SomnathB, 1 Nov 2016 | Read review
“Pool side villas good value and reasonably private.”
 of 5 bubbles , 5 Sep 2016 | Read review
“deluxe room with seaview”
 of 5 bubbles JosienD, 25 Aug 2016 | Read review
“There are many zone of the building, try to get one inside not the one that near parking, you will feel a bit more relaxing.”
 of 5 bubbles Jennie1084, 25 Jul 2016 | Read review
5 of 5