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Viceroy Snowmass

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Viceroy Snowmass
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769 Reviews from our TripAdvisor Community

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Showing 726: English reviews
Austin, Texas
Reviewed 4 weeks ago

The beds are really comfortable and the rooms are nicely appointed. The bathtub drain didn't work though, and it took all day and three requests to get someone to fix it. The elevators are too slow. Other than that everything is wonderful at the Viceroy.

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Helpful?
Thank projectskipper
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear projectskipper, Thank you very much for taking the time to give us your constructive feedback on your recent visit with us and for taking the time to share the details of your recent stay with us. We are delighted that you enjoyed your stay with us. We are pleased you enjoyed the amenities of the property, and the well-appointed...

Houston, Texas
Reviewed 5 weeks ago

They charge you an extra rate besides the room for several services of the hotel which include pick up and delivery to the airport. They had all the info before, we called more than nine times to make sure everything was set, they were late 60 minutes for one airline pickup and 45 minutes for the second one, the General...

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Helpful?
4Thank H7938PKmax
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

This is Hugh Templeman, General Manager of Viceroy Snowmass for the last seven ski seasons and all of your four previous visits. Normally I would not address this publically, but in this instance, felt it was appropriate. I am exceptionally proud of my team and their dedication to service, though humble enough to know we make mistakes like all humans....

Naples, Florida
Reviewed 5 weeks ago

Snowmass is one of the best places to ski with a young family. I has a great ski school near the several of the hotels. But as far as nicer hotels to stay at, the village has few choices. This one is probably the nicest.

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1Thank TravelistheGoal
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear TravelistheGoal, Thank you for your review of the hotel. I am glad you enjoyed your time with us and hope to welcome you back soon. Warm Regards, Hugh Templeman Regional Vice President & General Manager

Fergus Falls, Minnesota
Reviewed 7 February 2017

excellent location with ski in / ski out and excellent ski valet service .Suite was nice and comfortable , not as spacious as I like but it was booked solid because of the X-Games , and therefore the prices were quite high . food was excellent and the meeting rooms were good . excellent amenities . It is my second...

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Helpful?
Thank 949zvil
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear 949zvil, We strive to create lifelong memories for our guests and we have done just that for you! I am so pleased to read that you and your family have become a loyal guests of ours and that you continue to have memorable stays each time you are here. I am glad that you enjoyed the hotel and its...

Pittsfield
Reviewed 5 February 2017

A very expensive waste of money. The check in process was very dissatisfying. I waited 2 1/2 hours for a room. This extended past the check in time. I was placed in a room just behind the lobby, probably because I was complaining. The room itself was noisy and the rug was shabby. The bathroom tub is enormous and occupies...

Review collected in partnership with this hotel
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3Thank ppmd45
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear ppmd45, Thank you very much for taking the time to give us feedback on your recent visit with us. I apologize that we were not able to fulfill all your expectations as we strive to create the most positive experiences possible. It is only through such input that we can continue to improve so as to ensure the ongoing...

Asheville
Reviewed 3 February 2017

We had previously had 2 stellar stays with the Viceroy but this time was not so great. Check in was a disaster. We got there at 1:30. Told it would take a little while to clean up the room but we waited for 2 hrs 45 minutes. IF they couldn't get the room cleaned, we should have been told to...

Review collected in partnership with this hotel
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3Thank Kmgowin
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear Kmgowin, Thank you very much for taking the time to give us insight on your visit with us. I apologize that we were not able to fulfill all your expectations as we strive to create the most positive experiences possible. It is only through such input that we can continue to improve so as to ensure the ongoing satisfaction...

Sydney, Australia
Reviewed 2 February 2017

More than a couple of days-would be too long Stayed just the one night-a long away from everywhere-except the snow. Great to ski in & out –but the rooms(I had a one bedroom suit)-had no personality –like it felt like a airport hotel room. I went out for a cocktail & called the hotel to get pick-up. They collected in...

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1Thank david w
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear david w, Thank you very much for taking the time to give us insight on your visit with us. I apologize that we were not able to fulfill all your expectations as we strive to create the most positive experiences possible. It is only through such input that we can continue to improve so as to ensure the ongoing...

West Palm Beach, Florida
Reviewed 1 February 2017 via mobile

What a beautiful experience! Hospitality at its best! The hotel is situated on the slopes of snowmass mountain. The staff at the hotel made everything easy. The have slippers in the lobby so you can change into once you enter the hotel ( just to keep the floor dry). At 3 pm they bring out the hot cocoa and hot...

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Helpful?
Thank Darubio
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear Darubio, Thank you for taking the time to share the details of your recent stay with us, we are delighted that you enjoyed your stay with us. We are pleased you enjoyed the amenities of the property, the great customer service from my team and the well-appointed rooms. Thank you for taking the time to share your experience, and...

Rye
Reviewed 1 February 2017

The Viceroy's staff and location take most of the hassle and annoyances out of a ski vacation. We love Snowmass mountain enough to spend a whole day getting there and back from NYC. From the moment the free shuttle picks us up at Aspen airport and drops us off at the Viceroy, everything goes smoothly. The ski valet is a...

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Helpful?
Thank RyePort
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear RyePort, Thank you for taking the time to share the details of your recent stay with us, we are delighted that you enjoyed your stay with us. We are pleased you enjoyed the amenities of the property, the great customer service from my team and the well-appointed rooms. Thank you for taking the time to share your experience, and...

Denver, CO
Reviewed 29 January 2017

Extremely well-located, well-apppointed, and with outstanding service to boot! We were there for business, but I sure it had been a ski trip because the ski in-ski out made me want to get on the slopes. Great concierge was very helpful finding a snowshoe trail for us in our free time. Our room on the top (8th) floor was so...

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Helpful?
Thank LeMunro
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear LeMunro, I am delighted to read about how much you loved your business stay here and your positive experience with the staff. Thank you for sharing with fellow travelers. We look forward to welcoming you back soon to create more lifelong memories for you. Warm Regards, Hugh Templeman Regional Vice President & General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Food & drink at the hotel
Eight K Restaurant
Eight K Restaurant
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Viceroy Snowmass is the crown jewel of Snowmass Village, Colorado. Designed by Jean-Michel-Gathy of Denniston International, the resort is environmentally conscious through responsible choices of finishes and materials, and a community leader in green operations and guest service offerings. The resort's rustic sophistication provides exceptional comfort and warmth, for family and friends to gather and create lasting, indelible memories. ... more   less 

Additional Information about Viceroy Snowmass

Address: 130 Wood Road, Snowmass Village, CO 81615
Region: United States > Colorado > Snowmass Village
Price Range: €203 - €1,567 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Viceroy Snowmass 4.5*
Number of rooms: 173
Reservation Options:
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Also Known As:
Viceroy Snowmass Hotel Snowmass Village
Hotel Style:
#1 Family Hotel in Snowmass Village
#1 Green Hotel in Snowmass Village
#1 Ski-In / Ski-Out Hotel in Snowmass Village
#1 Spa Hotel in Snowmass Village
#2 Romantic Hotel in Snowmass Village
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Questions & Answers

Here's what travellers have asked, with answers from Viceroy Snowmass staff and other travellers.
8 questions
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Questions? Get answers from Viceroy Snowmass staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We enjoyed having a higher up, slope-side room.”
 of 5 bubbles Tennisfiend, 6 Mar 2017 | Read review
“The studio room (cheapest room) is the size of a standard hotel room -- large enough for a couple to stay several days.”
 of 5 bubbles 550barts, 26 Feb 2017 | Read review
“Be careful, they just assign you whatever they want.”
 of 5 bubbles H7938PKmax, 16 Feb 2017 | Read review
“book early in busy season”
 of 5 bubbles TravelistheGoal, 16 Feb 2017 | Read review
“surf the net on pricing”
 of 5 bubbles davidw822, 2 Feb 2017 | Read review
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