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Santa Fe Inn and Suites Pueblo

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Traveller (16)
Room & Suite (6)
Dining (1)
Overview
  • Excellent18%
  • Very good18%
  • Average11%
  • Poor9%
  • Terrible44%
1 week ago
“Terrible”
9 Dec 2017
“DA”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
2 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (44)
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19
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1 - 5 of 44 reviews
Reviewed 1 week ago

The room had 3 flies and I killed a mystery bug. I threw away all my belongings that touched the bed. When I told the manager in the morning, he said he would refund my money. I sent the pictures I took of the flies...More

Thank krooth66
Response from Jerre L, Reputation Management at Santa Fe Inn and Suites PuebloResponded 1 week ago

Sorry to hear about your experience with flies and a mystery bug. We will check this out and get back to you if you haven't heard from the manager already. Sorry for your inconvenience. Thank you.

Reviewed 10 December 2017 via mobile

Staff was exceptionally friendly even though we arrived late at night room was very clean does a very comfortable housekeeping was more than attentive to her needs the next morning we will recommend this establishment to all friends and familyMore

Thank Dan A
Response from Jerre L, Reputation Management at Santa Fe Inn and Suites PuebloResponded 3 weeks ago

Dan, we're glad you stayed with us. We work hard to ensure our guests have a comfortable and memorable stay with us, so we are pleased that your experience was a positive one and that you felt you received a good value. Pleasing our guests...More

Reviewed 7 December 2017 via mobile

I had a reservation for this location. When arriving at the hotel at the front desk. The front desk said I had to have a $200 deposit because I was from Pueblo. I spent every thing I had to get to hotel with a reservation from booking.com...More

2  Thank Dave M
Reviewed 20 October 2017

The only saving grace was the motel room attendant Teresa, she deserves to work in a five star hotel. The office staff, however, was horrid. Our first sight was the clerk, a very large man who's filthy shirt didn't meet the waist of his pants....More

Thank misseryn29
Reviewed 20 July 2017 via mobile

The only reason this hotel was chosen in the first place was the fact that website said that breakfast was included as well as fitness center. But actually nothing is included! They keep this information just to make people go there and then pretend like...More

Thank Elena K
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Laundry Service
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$57 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$57 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (16)
Room & Suite (6)
Dining (1)
Questions & Answers
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Posting guidelines
Room Tips
"Stay somewhere else"
Read review
"Stay away from this place. You may not have a choice being they don't honor confirmed reservations."
Read review
"Rooms that have been remodeled"
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"Ask for one of the newly decorated rooms - there are some."
Read review
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