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Quality Inn

Traveller (72)
Room & Suite (35)
Pool & Beach (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located in downtown Ouray Colorado. One block off 550. Clean comfortable rooms with Mountain View’s from every side of the building. Near Ouray hot springs. Lots of outdoor activities near by.
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Property amenities
Free parking
Breakfast included
Breakfast Available
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Business
Quiet
HOTEL CLASS

Location

Full view
90Good for walkers
Grade: 90 out of 100
22Restaurantswithin 0.5 km
15Attractionswithin 0.5 km
285Reviews
94Photos
4Q+A
78Room tips
Traveller rating
  • 139
  • 94
  • 33
  • 10
  • 9
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Popular mentions
Reason for review title is when I asked the front desk person why my room was not made up...her response was rooms are not made up at Motel 6 and she was not informed my room should be made up...no matter I was the only guest in the house. In other words she equated this
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Response from williamhT4087MN, Owner at Quality Inn
Responded 3 weeks ago
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Again, I apologize for the day you did not receive maid service, as I told you at checkout your room absolutely should have been tended to. I did speak to my employee about the Motel 6 comment, because I do not equate our hotel with Motel 6 and I do not believe our employees do either, and from my conversation with her it sounds like it was a misunderstanding. When you had let her know that your room had not been done she thought that you were asking about turn down service which is why she responded saying that she did not believe that we did that at our hotel, and the Motel 6 comment was because you had asked if she had stayed at a hotel before, a completely valid question because you believed you were discussing maid service, and I honestly do not know of hotels that do not offer maid service. She was in no way comparing us to a Motel 6 she was working off her own experience with hotels/motels, she felt horrible about the entire interaction especially when I explained that the conversation was about maid service not turn down service and we did discuss how she could have handled the situation in a way that the problem could have been addressed. As far as the room being worn out, I am not sure what part of it you think is worn out, that room in addition to the entire hotel, has been completely renovated in the last year. When we went to inspect the room after reading your review the only items not brand new were the ironing board and unfortunately the heating unit, and had we known that the heater was that loud we would have replaced it for you. I do apologize for the welding upon your arrival, we are in the process of updating all the stairs and railings, and we were not aware that it was effecting how the rooms smell. However, we are always more than happy to move guests if there are any problems in the room that we cannot immediately fix for them, but we cannot fix issues that we are unaware of. Again, I apologize for the poor experience that you had, I hope that you were still able to enjoy your ski trip and your time in our quaint little town.
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This is an older Comfort Inn that new owners recently bought & have been remodeling. The upgrades show. The owner & front desk staff were excellent about giving us local tips - exactly what we want in a hotel. All their advice was spot on. Hotel located one block from the main
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Great motel for the short stay!! Great breakfast they had too...most motels say they have breakfast from a certain time to time and by the time you go last minute they got nothing..this motel however still had everything on for breakfast it was warm and delicious Emily and her
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We stayed here for three nights as part of our seven hotel US road trip. We thoroughly enjoyed our stay here. Check in was friendly and welcoming. The room was neat and clean and looked recently redecorated. The TV was good. Great picture and plenty of channels. I thought
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Nice location quiet and within walking distance to the main street in Ouray. Friendly staff, we were on the second floor at the back of the hotel. They served a nice breakfast in the morning to get you going for the day ahead. Standard $15 pet fee, will return and do
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how close are you to the national Park?
We are really close to the national forest. Not sure if that helps.
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When we stayed there several guests had pets.
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I am so sorry we havent resoponded to you earlier. We do have bottom floor pet rooms and there is a $15.00 non-refundable pet fee. We do also have a smoking room that would be pet friendly but it is on the top floor. Please let me know if you have any further questions and have a great day! Betty Wolfe Owner Ouray Comfort Inn
0 votes
is there a deposit for my dog to stay with me? If so, how much? Thanks
I do not know. We do not travel with animals.
0 votes
"Our room was in the back facing the mountains - great view watching the moon settting!"
"A room on the East side of the building."
"We had the second floor corner room, and it was right near the hot tub."
"Downstairs if available."
"If you can stay on back side of hotel. Better view"
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PRICE RANGE
US$75 - US$158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn ourayouray comfort inn
LOCATION
United StatesColoradoOuray
NUMBER OF ROOMS
33
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