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Holiday Inn Express Montrose

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Holiday Inn Express Montrose
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291 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Wichita, Kansas
Reviewed 5 August 2016

Standard Holiday Inn Express, clean, breakfast included (bacon was great), beds comfy. Only real negative for our stay was the air conditioning fan could not be changed from auto on to constant on, thus it cycled on fairly loud for a few minutes and then off dead quite for a few minutes. Normally I check to make sure we stay...

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Helpful?
Thank KansasSwede53
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for taking your time to let us know about your stay. We are very sorry that due to the hotel being sold out we were not able to accommodate your request to be on the 3rd floor. Also we would like to thank you for understanding that we have limited control with regards to the noise made by...

Strasburg, Colorado
Reviewed 5 August 2016 via mobile

This is the fourth year in a row that I have used this hotel for a multi-day meeting. The staff is always overwhelmingly accommodating, the event staff is incredible, the location and the meeting rooms are incredible. On top of the fact that the hotel itself the pool the exercise room the outdoor hot tub the location everything is fantastic...

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Helpful?
Thank Rachel S
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for taking your time to write us review also thank you for your loyalty and recommendation , we appreciate your business very much and we are delighted to know that we have been consistently delivering the service you expect and deserve for past four years! We agree with you in regards to the pool and the fitness center,...

New York City
Reviewed 1 August 2016

Hotel is a very nice Holiday Inn Express. But the service was extraordinary. At check-in we were told that the room we had booked, a two room suite, wasn't available. We were upset but took the large single room they offered us, at a discount. The manager, Karen Fox, and the front desk person came up to our room to...

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Helpful?
Thank Ald
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for taking your time to share your experience with us, but first and foremost we would like to thank you for giving us the chance to remedy our mistake. I'm delighted that you had the opportunity to meet our "Fox", she is the epitome of hospitality and we are very lucky to have her in our team, thank...

Wausau, Wisconsin
Reviewed 29 July 2016

This was a very spacious one bedroom suite, with the bathroom between the living room area and the bedroom, tucked down a hallway. It had an entrance into the bathroom from the bedroom, also. The only complaint was that the sofa bed was extremely uncomfortable, and probably needs a new mattress or springs, or something to make it comfortable. Much...

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Helpful?
Thank Ann G
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for taking your time to let us know about your visit, and thank you for the heads up in regards to the sofa bed mattress, our goal is to provide all our guests with a good night sleep and your feedback prompt us to revisit the conditions of all sofa bed mattresses ( Thank you!) We are pleased...

Phoenix, Arizona
Reviewed 28 July 2016

We got to the hotel and our 3 night reservation through Booking.com had gotten lost but Nikki at the front desk got us the last room for the night and called us the next morning telling us she'd gotten us a room for the next 2 nights which really was great. Thanks Nikki. Our stay at the hotel was very...

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Helpful?
Thank Fred L
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for taking your time to let us know about your experience, we are happy to know that Nikki took great care of you. We hope you enjoyed the Black Canyon National Park and our beautiful area. We agree with you in regards to the pool, it can be just what the "doctor ordered" after a nice day of...

Reviewed 19 July 2016

My friends and I had a wedding to attend in Ridgway, CO on our way our rental cars tire completely blew off so the car was no longer drive-able we were not able to get a car replacement since it would take too long and we needed to get to the wedding. The staff called cab services which were not...

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Helpful?
Thank Susana M
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for taking your time to let us know about your experience and for your very kind words to our property and our team members, we are so glad you made to the wedding and we hope you had fun! Thank you for giving us the opportunity to showcase our hospitality, we are looking forward to see you again...

Colorado Springs, Colorado
Reviewed 13 July 2016

Room was great! All the amenities - fridge, microwave, sofa. Staff was helpful and friendly but the breakfast really stands out! Great food and wonderful attendant! She made sure everyone had what they needed - very attentive! Outside hot tub was a very welcome touch. Would definitely stay here again!

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Thank suzette24
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for taking your time to let us know about your stay, we are delighted that everything was up to your standards and that you enjoyed our breakfast and its hostess! If there is anything we could have have done better during your visit we would love to hear. We are looking forward to see you again next time...

Reviewed 13 July 2016 via mobile

The hotel staff was very friendly with an easy check in. Room was clean and comfortable. Pillows were a bit soft but I prefer a bit firmer. Did not use the pool. Breakfast included and was surprised at the variety. Would stay again.

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Helpful?
Thank Dana H
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for taking your time to let us know about your stay. We appreciated your feedback in regards to the pillows, I took the liberty to share your comment with corporate as they are always looking for ways to improve guest experience. We are happy to hear that you enjoyed the breakfast and even happier to know that you...

Lexington, Kentucky
Reviewed 13 July 2016 via mobile

Usually stay with Hilton or Marriott chains but didn't have that option here in Montrose on this trip. Was pleasantly surprised by everything. Had a large suite that was very comfortable. Large 2 person shower and bathroom area. Beds were comfortable. The breakfast was better than the Embassy and was included in the price as well. Indoor pool and outdoor...

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Helpful?
Thank TravelingHaze
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for your heartfelt review, we are very glad to hear that we were able to happily surprise you and that you had a good experience all around. We really appreciated the fact that the best part wasn't our hotel, but our people, thank you for mentioning, I'll make sure to share your very kind words with our team...

West Palm Beach, Florida
Reviewed 11 July 2016

Ashley, the manager, was so helpful. We arrived late, with no reservation. She was kind and patient. The next morning at the bountiful breakfast, Brenda, who worked the dining room, was one of the hardest and most efficient workers I've ever seen. Great people!

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Thank SallySeusse
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for taking your time to let us know about your experience, but first and foremost thank you for mentioning by name the people that made your stay better, we are very proud of our product but we know that it is our team members that make this place great! If there is anything we could have done better...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Montrose, Colorado offers Newly Renovated Clean and comfortable Rooms and Suites. Located in the heart of Montrose offering the most complete services and amenities for the business and leisure traveler, 15 minutes from the breathtaking Black Canyon National Park, gateway to Southwest Colorado and Telluride. Seven meeting rooms for conference and banquets for up to 450 people. Free Airport shuttle. Complimentary breakfast, internet and parking. Lap Pool, business center, inside and outside hot tubs, fitness center. ... more   less 

Additional Information about Holiday Inn Express Montrose

Address: 1391 South Townsend Ave., Montrose, CO 81401
Region: United States > Colorado > Montrose
Price Range: €84 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Montrose 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Holiday Inn Express Montrose - Townsend Hotel Montrose
Holiday Inn Montrose
Montrose Holiday Inn
Hotel Style:
#1 Family Hotel in Montrose
#1 Business Hotel in Montrose
#3 Romantic Hotel in Montrose
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Montrose staff and other travellers.
3 questions
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Denver, Colorado
over a year ago
New York
over a year ago
over a year ago

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Questions? Get answers from Holiday Inn Express Montrose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upstairs is quieter, shuttle limited to daytime hours”
 of 5 bubbles donnah701, 31 Dec 2016 | Read review
“We enjoyed our second floor, corner King room.”
 of 5 bubbles okeedoke, 11 Dec 2016 | Read review
“The rooms on the east wing have better access and parking then those on the west.”
 of 5 bubbles 1josephw, 18 Oct 2016 | Read review
“Third floor.”
 of 5 bubbles richardhM7235ZZ, 22 Sep 2016 | Read review
“Rooms on back side are quieter, No fridge in two queen bedroom”
 of 5 bubbles B5026OSjohng, 12 Sep 2016 | Read review
5 of 5