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Sheraton Denver West Hotel

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Sheraton Denver West Hotel
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379 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Denver West Hotel
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Showing 369: English reviews
Reviewed 6 November 2016

Nice enough hotel but It costs a little more than it should given the location and included amenities. Breakfast was $15/person which, while it was good, is pretty steep for a buffet at a hotel. I was told by the waiter that some rooms include this, but i don't remember ever seeing the option.

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Helpful?
Thank Brook P
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

Brook, thank you for allowing us to serve you at the Sheraton Denver West. We appreciate your candor and I've shared your review regarding the price of the buffet with the restaurant owner and management. A number of our packages including our club level rooms offer complimentary breakfast and I apologize if this option was not offered to you upon...

Greater Accra, Ghana
Reviewed 31 October 2016

This was the first time I stayed at this hotel. The lobby area was nice and the rooms appeared to be renovated. The staff was helpful and it was really close to where I was working. The bed was comfortable, but the food was not great. I arrived late and ended up ordering room service. I asked for a medium...

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Helpful?
Thank Just S
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

Just, thank you for reaching out to us on TripAdvisor. Thank you for allowing us to serve you at the Sheraton Denver West. I apologize for any disappointment with room service. Our restaurant is always happy to remake any dish to your satisfaction in a timely manner. Please be assured that I have shared your review with the restaurant management...

Phoenix, Arizona
Reviewed 21 October 2016 via mobile

I happened to stay at the Sheraton Denver West hotel prior to a business meeting . I arrived late and checked in without incident. The room has a very noisy HVAC system so loud in fact that I had to turn it off . the bed was comfortable and the pillows soft. I was up early to prepare for the...

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Helpful?
Thank M M
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

M M, I'd like to first apologize for your wait time with the elevator. While unforeseen mechanical issues occasionally do arise, our staff tries their best to have them repaired quickly and all elevators are currently operational. We certainly hope your experience with the elevator did not inhibit the enjoyment of the other aspects of your stay. We hope to...

Austin, TX
Reviewed 4 October 2016

First the good news: the staff is wonderful, very considerate, and the place is spotlessly clean. Even-numbered rooms have a panoramic view of the mountains to the west. Odd-numbered rooms have a panoramic view of downtown Denver in the distance to the east. The bed is the most comfortable I have slept on in years -- more comfortable than my...

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Helpful?
Thank PlatoWinn1
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

PlatoWinn1, thank you for allowing us to serve you at the Sheraton Denver West. I am excited to let you know that our front desk renovation was just recently completed after your stay with us and our guest rooms are currently going through updates to install more convenient outlet options. Thank you for your feedback about breakfast. I have shared...

Reviewed 18 September 2016 via mobile

We love this hotel! It's close to our favorite large music venue, Red Rocks Amphitheater, and after a show, the beds are just dreamy. We didn't visit the bar because of our arrival time, but it seemed like it was a lively hangout! Spend the money, it's worth it.

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Helpful?
Thank Lori H
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

Lori, thank you for choosing the Sheraton Denver West during your recent visit to Red Rocks Amphitheater. We appreciate you taking a moment to share your review and hope to have you back again soon, perhaps when you have a few moments to relax in our restaurant and bar.

Mount Prospect, Illinois
Reviewed 12 September 2016

The beds are always sweet at Sheraton. Our room faced the street, wish they had used better windows so as to muffle the traffic noise but otherwise a beautiful hotel. The workout room rocked and the pool area with hot tub was clean as a whistle.

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Thank LOZZY64
Denver, Colorado
Reviewed 3 September 2016

My room was missing an electrical outlet near the bed for plugin of electronic devices. Also, the bathroom was in a state of decay . . peeling wallpaper, three different colors of grout, chipped and broken tiles in tub area, large chip in the tub, towel holder that was on the wall over the toilet was far away from the...

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Thank Gregory W
Irvine, California
Reviewed 28 August 2016 via mobile

The hotel seems a little bit older but the accommodation is very comfortable and perfect if you're traveling for business. The fitness center is great, really big with a lot of cardio and strength machines. It's better than the other hotels in the area. The only thing I have to complain is that I forgot a hat in the room...

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Helpful?
Thank fernandotomac
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

fernandotomac, thank you for allowing us to serve you recently. We are pleased that our fitness center exceeded your expectations compared to other facilities in the nearby area. Although our staff thoroughly checks guest rooms and our lost and found when an item has gone missing, I've shared your review with our Executive Housekeeper to double-check for your hat. We...

Reviewed 23 August 2016 via mobile

I have stayed in many Sheratons and the story has always been the same. I will never stay at a Sheraton again if I can help it. Too expensive for amenities. No breakfast, no microwave. Coffee supposedly in lobby unavailable and employee ignore fact that you might want some (not at this Sheraton but one in Huntville, Al) They have...

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Helpful?
Thank Lauretta G
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

Lauretta, thank you for taking the time to share your candid feedback in regards to your recent experience at Sheraton Denver West. While we are delighted to hear you enjoyed the fitness center and pool, we are deeply disappointed to read of your frustration during your stay. Our restaurant does offer breakfast in the mornings and is always happy to...

Reviewed 18 August 2016

Clean, seems fairly new or at least rooms are in great shape. My room was quiet and I slept well. Dinner was great, breakfast was about average for this price range. Wi-Fi was slow as other's reported. Used my iPad as a data hotspot for my laptop. Side note - no local CO craft brews on tap in the bar,...

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Helpful?
Thank Nick H
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

Nick, thank you for allowing us to serve you at the Sheraton Denver West. We appreciate all guest reviews as it allows us to ensure we are offering the high level of service and hospitality we hold ourselves to. I have passed along your suggestion of local Colorado beers to be offered in the restaurant and the owners are currently...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
A warm welcome awaits you at the Sheraton Denver West Hotel. Enjoy the spectacular beauty of the Rocky Mountain foothills or unobstructed views of the skyline from our comfortable guest rooms. ... more   less 

Additional Information about Sheraton Denver West Hotel

Address: 360 Union Boulevard, Lakewood, CO 80228
Region: United States > Colorado > Lakewood
Price Range: €122 - €210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Denver West Hotel 3.5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Sheraton Lakewood
Lakewood Sheraton
Hotel Style:
#4 Green Hotel in Lakewood
#6 Business Hotel in Lakewood
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Denver West Hotel staff and other travellers.
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Questions? Get answers from Sheraton Denver West Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“club Floor, ask for upgrade. Join the SPG program”
 of 5 bubbles gleavit997, 21 Feb 2017 | Read review
“I would not recommend staying at this 4 star hotel unless they take care of their housekeeping services and/or hire new maids.”
 of 5 bubbles TravelingDiva4Life, 16 Nov 2016 | Read review
“Even numbered rooms have a mountain view to the west. Odd numbered rooms have a view of downtown Denver in the distance to the east.”
  • more mountain view to the west
  • mountain view to the west
 of 5 bubbles PlatoWinn1, 3 Oct 2016 | Read review
“Do not face the front if you are a light sleeper like I am”
 of 5 bubbles LOZZY64, 12 Sep 2016 | Read review
“Better view is on West side, (foothills and the Golden valley.)”
 of 5 bubbles GregW165, 3 Sep 2016 | Read review
5 of 5