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Quality Inn & Suites

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Traveller (2)
Room & Suite (16)
Dining (2)
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Overview
  • Excellent15%
  • Very good32%
  • Average22%
  • Poor18%
  • Terrible13%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Pets Allowed
2 Star Hotel
All hotel details
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Reviews (122)
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All reviewsmicrowave and coffee makerwe loved our staycheck in was a breezeworked greatwould stay here againquiet roomgreat roomnice staywafflesdenverhottublaundryfreeway
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1 - 5 of 118 reviews
Reviewed 22 March 2018

We were here for five days. Easy to find. Ample parking. Helpful staff. Nicely prepared breakfast that was hot. Room, dining area and parking area were clean. Only two issues: The tread mill was not working. They are waiting for a replacement. Second: They do...More

Thank Gary H
Response from Caitlin G, Manager at Quality Inn & SuitesResponded 23 March 2018

Gary, Thank you so much for taking the time to leave a review of our hotel in Lakewood. We are pleased to hear our staff treated you well, and our hotel is in a convenient location for you. However, I do apologize for our lack...More

Reviewed 17 March 2018

Old dirty carpet, cigarette smoke smell coming in through the bathroom vent whenever it wasn't on, thin walls, and elevator that would shake violently. The breakfast was actually ok for the price. This hotel is trying, but needs some upgrades to appearance and work on...More

Thank D T
Response from Matt K, General Manager at Quality Inn & SuitesResponded 18 March 2018

D T, Thank you for your review of our hotel. Your feedback is very important to us. We are so glad you were comfortable, but apologize that your experience was not completely up to your standards. We are in the middle of a remodel and...More

Reviewed 6 October 2017 via mobile

Horrible customer service!! I was warned about the fee for smoking in a non-smoking room. I walked in and the room smelled like smoke, and the smoke alarm had a plastic bag taped around it!!! Then, my wife dropped her ID at the hotel. I...More

Thank Ted K
Response from Kim K, Guest Relations Manager at Quality Inn & SuitesResponded 13 October 2017

We are so sorry that this happened and we will be addressing this issue with Matt. Thank you for letting us know. We hope you will give us another opportunity in the future to make it right.

Reviewed 19 August 2017 via mobile

We were visiting Golden CO and needed a room. This hotel was within a freasonable distance. The hotel offered a fair rate. The room was clean and comfort. The room and bathroom were roomy and nicely furnished with a very comfortable bed. The breakfast was...More

Thank Rich7357
Response from Kim K, Guest Relations Manager at Quality Inn & SuitesResponded 14 September 2017

We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests....More

Reviewed 20 July 2017 via mobile

The room was ok. It does have a mini fridge and microwave. I had to ask for extra shampoo and conditioner and they gave us extra. The bed duvet cover was disgusting! There were brown stains on it. We only got to sleep with sheets....More

Thank Alyssa D
Response from Kim K, Guest Relations Manager at Quality Inn & SuitesResponded 14 September 2017

I am so sorry that you had a bad experience. I will make sure that these issues are addressed with the General Manager and staff. We have made some recent updates to our property to ensure that each and every guest is happy with the...More

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About
Amenities
Top amenities
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$104 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$104 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (2)
Room & Suite (16)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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xxenchantraxx
6 March 2017|
Answer
Response from Caitlin G | Property representative |
No, all rooms are non smoking.
0
Votes
Room Tips
"higher is quieter but thin walls and loud slamming door springs make it loutish throughout."
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"check out the room before you agree to stay."
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"Call if you have a dog and expect to pay around $25/night for a pet fee."
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"Be aware that they will charge your credit card before you arrive."
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