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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Located in Keystone Colorado, this is a wonderful facility to stay in. The personnel all seem go out of their way to please you. This includes doormen, bellmen, housekeeping, maintenance, front desk, servers. The views are great. The rooms are well very nice with wonderful...More
Thank Burt O
Response from Mark I, Manager at Keystone Lodge & SpaResponded 12 February 2016
Dear Burt O ,
Thank you for sharing your experience while joining us! Our staff was horned to have you celebrate your anniversary with us. We look forward to having you back!
From the moment we checked in to the time we checked out I was thoroughly impressed with the people. Ali checked us in and was lots of help and had a great attitude with a smile. I highly recommend this place. We were there for...More
Thank Eric J
Response from Angela A, General Manager at Keystone Lodge & SpaResponded 1 February 2016
Dear Eric, Thank you for the recent post on Trip Advisor for your weekend get-away. Our friendly and warm welcoming team prides themselves on elevating our guests stay - we hope you will return for another upcoming ski weekend!
Arrived Jan. 10th-13 for a brief ski/winter get away. Super friendly staff that was most attentive to making sure we had a great time during our entire stay! Our room was very large, the bed and linens high quality. Our view was beautiful, peaceful and...More
Thank Salley W
Response from Angela A, General Manager at Keystone Lodge & SpaResponded 1 February 2016
Keystone Greetings Salley W, Thank you for the wonderful Trip Adivsor post regarding your stay in January. You and your friend enjoyed so much of our hotel and it's benefits from the spacious room, onsite full service spa, great après environment and friendly staff. We...More
We went Jan 2nd-9th which was college week...we were warned before hand. There were lots of college visitors which made the spa areas more crowded during our stay, but overall it was fine and they tried to be respectful of couples and guests with children....More
You can't go wrong with this hotel. Great location, nicely updated, good staff. Close to the convention center and the hotel has a shuttle to take you anywhere else you may want to go at the resort (for example to the Keystone Ranch for dinner)....More
Thank kristainco
Response from Angela A, General Manager at Keystone Lodge & SpaResponded 12 February 2016
Thank you Kristainco for your post on Trip Advisor. Happy to hear you enjoyed the updates to the hotel, as you mention our location is great as we are a short walk to the Conference Center and the hotel extends a direct shuttle service to...More
Response from Angela A | Property representative |
Hello and Holiday Greetings from Keystone Lodge & Spa.
Yes, the Colorado Mountain Express shuttle service from Denver Airport does require car seats and do have them available. Please inquire when making the reservation... More
Hello and Holiday Greetings from Keystone Lodge & Spa.
Yes, the Colorado Mountain Express shuttle service from Denver Airport does require car seats and do have them available. Please inquire when making the reservation.
On Resort, our large shuttles to/from the mountain for skiing or linking to our villages, parents hold as lap children.
Hope this assists. If you should have further questions, please feel free to reach out to our Lodge & Spa Concierge at 970-496-3712.
Thank you~
I don't know but I would do some checking before I did it. We had some difficulty with the booking process there, which they very promptly and politely corrected, so cancellation may be complicated.