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Inn at Keystone

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Inn at Keystone
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278 Reviews from our TripAdvisor Community

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Showing 260: English reviews
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Denver, Colorado
Reviewed 2 weeks ago

It was perfect, our room was quiet, clean and comfortable! The view looking over the wetlands and up to the ski area was amazing. Hot tub was awesome. Free breakfast was perfect and coffee excellent. Staff was very friendly and helpful. CAitlin checked us in! She really knows how to deliver top notch customer service. I have no complaints.

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Helpful?
Thank carolh50
Ellen N, General Manager at Inn at Keystone, responded to this review

Dear Carolh50, Thank you for your review. We appreciate your kind comments and are pleased to know that you enjoyed your stay with us. We look forward to welcoming you back in the near future. Kind Regards, Ellen

Eau Claire, Wisconsin
Reviewed 2 weeks ago

Breakfast and close proximity to slops including free shuttle to/from appreciated. Otherwise wasn't really impressed. Bed and pull out couch were both very uncomfortable. Staff was often not very friendly.

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Helpful?
Thank Bryan K
Ellen N, General Manager at Inn at Keystone, responded to this review

Dear Bryan K, Thank you for staying with us. We appreciate you taking the time to review us here on TripAdvisor and will go over your comments with our team. It is disappointing that our staff did not meet your expectations especially when it comes to being friendly. We pride ourselves in delivering above and beyond and the friendliness of...

Reviewed 3 weeks ago

We knew this hotel wasn't a 5-star luxury hotel, but we wanted something between the Holiday Inn in Frisco (which is quite far away by bus), and the super-expensive River Run hotels. This place was perfect. Right on the bus route, restaurants and convenience store across the street. And the rooms on the 6th floor have nice floor-to-ceiling windows and...

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Helpful?
Thank Sean-Casey K
Ellen N, General Manager at Inn at Keystone, responded to this review

Dear Sean-Casey, I am pleased to know that we were a perfect fit for you and that you found our rooms to be comfortable and location convenient. We appreciate you taking the time to review us on TripAdvisor and look forward to, what we hope will be, many more visits to come. Kind Regards, Ellen

Des Plaines, Illinois
Reviewed 4 weeks ago

Close to slopes but it is better to take a short ride to free parking near gondola where you can take a cart to carry your equipment. Really nicely organized hotel to make your stay enjoyable. Complimentary breakfast is a good deal since everything is pretty expensive out there. Overall - good times

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Helpful?
Thank Chris B
Ellen N, General Manager at Inn at Keystone, responded to this review

Dear Chris B, We am so pleased to know that you enjoyed your stay with us and were able to take advantage of both our location and complimentary breakfast. We thank you for choosing to stay at the Inn at Keystone and look forward to hosting you again. Kind Regards, Ellen

Reviewed 4 weeks ago

Don't expect much. This place desperately needs an upgrade. No one to help you with luggage. Concrete columns in entrance are chipping away. Check in staff short and snippy when families checking in. We were in room 638 and the hallways had strong odor of pot. We have children. The room's decor are are outdated. In our room there are...

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Helpful?
Thank Arturo T
Ellen N, General Manager at Inn at Keystone, responded to this review

Dear Arturo T, Thank you for taking the time to review us on TripAdvisor. We sincerely apologize for the inconveniences you encountered during your stay. Thank you as well for the comments particular to your room. As you pointed out, we are an older facility and do strive to keep our building and guest rooms clean and have addressed these...

Reviewed 16 March 2017

Booked hotel room late late Saturday night Mar 11 and had to cancel on Wednesday morning due to trip being canceled. Tried to work with the resort and booking site but was not able to negotiate a deal. Reservation is for 3 days in the first week of April but was told cancellation charge is 100%. Seems unreasonable being that...

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Helpful?
1Thank Mike F
Ellen N, General Manager at Inn at Keystone, responded to this review

Dear Mike F, Thank you for taking time out to post your concerns regarding our cancellation policy. As a destination resort, we understand that we have cancellation policies that some travelers may not be accustomed to. We hope this will not discourage you from visiting in the future. Kind Regards, Ellen

Washington DC, District of Columbia
Reviewed 15 March 2017

Stayed for three nights on a business/pleasure trip. Nice, clean and comfortable beds. Friendly and knowledgeable staff. Everyone willing to guide you and help you in any manner (within reason ie). Walking distance to slopes and all restaurants and village center, although there is a free shuttle that runs frequently in case there is inclement weather or you simply don't...

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Helpful?
Thank Faiz K
Ellen N, General Manager at Inn at Keystone, responded to this review

Dear Faiz K, Thank you for choosing to stay with us here at the Inn at Keystone and thank you for your kind words. I'm so happy to hear that our team here was able to assist you during your stay. I hope that you will remember us next time you are in the neighborhood for either work or play....

Reviewed 9 March 2017

Booked this place along with plane ticket on Expedia for good value. The room had a wonderful view. They have 3 outdoor jacuzzis, very nice. The breakfast was great and included in room price. We also had diner there a few times, nice place. Recommend for people with kids and dogs as well. 5 min walk from slopes, and 5...

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Helpful?
Thank Ina G
Ellen N, General Manager at Inn at Keystone, responded to this review

Dear Ina G, thank you for your kind words and your recommendation. I'm happy to hear that your enjoyed the view from your room, breakfast and the outdoor Jacuzzis. I apologize that the window in your room did not open, there is one window in all the rooms that can be opened. I would be interested to know which room...

Reviewed 9 March 2017 via mobile

Great place to stay . Great value for money. We paid about $200 per night ( had booked in summer for Dec) Price included breakfast, parking, resort fee and also free ski passes for kids under 12. We were there for 5 days. Super cool and helpful front desk staff. Breakfast was crowded for 2 days around Christmas. But again...

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Helpful?
Thank Reena H
Ellen N, General Manager at Inn at Keystone, responded to this review

Dear Reena H, Thank you for choosing to stay with us and thank you for taking the time to review us on TripAdvisor. The team here strives to make a difference in our guests' stay and it is our goal to help create fond memories. Yes, you heard correctly, although not owned by Hyatt, The Inn will be going through...

Kansas City, Missouri
Reviewed 6 March 2017

This was my first time staying at the Inn at Keystone. Hannah and the other front desk staff provided excellent customer service during my week at this hotel with friends. I enjoyed the underground parking at this hotel. The underground parking saved me from having to wipe snow off of the windshield every morning. In the event that all of...

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Helpful?
Thank SmartTraveller506
Ellen N, General Manager at Inn at Keystone, responded to this review

Dear SmartTraveller506, thank you for staying with us and for your many wonderful comments regarding Hannah and the front office team, our valet, breakfast, hotel amenities and resort activities. Excellent service is what the team strives for and I'm happy to hear we were able to be a part of your 'excellent ski vacation'. We look forward to your return!...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Inn at Keystone

Address: US Highway 6, Keystone, CO 80435
Region: United States > Colorado > Keystone
Price Range: €129 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Inn at Keystone 3*
Number of rooms: 103
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Also Known As:
Inn At Keystone Hotel Keystone
Inn Keystone
Keystone Inn
Hotel Keystone
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Questions & Answers

Here's what travellers have asked, with answers from Inn at Keystone staff and other travellers.
16 questions
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Grand Junction, Colorado
over a year ago
Fort Morgan, Colorado
6 months ago
Denver, CO
9 months ago

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Questions? Get answers from Inn at Keystone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The extra fee for the view is worth it. Don't let your room get too hot. Heat control is tricky.”
carolh50, 9 Apr 2017 | Read review
“6th floor rooms are good, view is similar either side, would not pay extra for "Mtn View"”
seancaseyk, 30 Mar 2017 | Read review
“Get the insurance”
R5680QPmikef, 16 Mar 2017 | Read review
“Get a south facing room to get stunning views of the slopes and stream. Dramatic sunrise from the back of the mountains.”
397faizk, 15 Mar 2017 | Read review
“The view of the mountain from the dining room is excellent.”
SmartTraveller506, 6 Mar 2017 | Read review
5 of 5