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Red Lion Inn & Suites Fort Collins

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Red Lion Inn & Suites Fort Collins
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94 Reviews from our TripAdvisor Community

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There are newer reviews for Red Lion Inn & Suites Fort Collins
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Showing 93: English reviews
Mankato, Minnesota
Reviewed 2 November 2015

My husband and I booked this hotel for a trip through Fort Collins. It was just a place to stop and sleep on a trip through town. We were traveling late and did not arrive for check in until a little after midnight. We waited at the front desk for a while (the person at the front desk was behind...

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Helpful?
1Thank luckymuf06
NRodriguez03, General Manager at Red Lion Inn & Suites Fort Collins, responded to this review

We appreciate you leaving us feedback on your unsatisfactory stay so that we may improve our service. It is true that it is unprofessional and unacceptable for night employees to sleep on the job. It is also the responsibility of the employee to call the third party websites to find your reservation, not the guests. Please feel free to contact...

Albuquerque, NM
Reviewed 29 September 2015 via mobile

Booked at the Red Lion for a last minute trip. We arrived around 1am, the night auditor was not behind the desk, he was sitting in the easy chairs in the lobby. He came around and checked us in. Wasn't very friendly but at 1 am, who is. Woke up and ate breakfast in their breakfast area. Fresh waffles, fruit,...

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Helpful?
Thank LandKCT
NRodriguez03, General Manager at Red Lion Inn & Suites Fort Collins, responded to this review

Thank you for taking the time to leave us your feedback. I apologize that our night employee acted so unprofessionally. We are currently in the process of replacing our tvs so that we are more up to date. Under new management we are working on our training with our employees. Please stop by so we can extend you the hospitality...

Mulberry, Florida
Reviewed 18 August 2015

....just came off a 6 night stay at this hotel and was not the least bit disappointed ....staff was very friendly ,room was clean when we checked in and kept clean daily...Shower was hot with lots of pressure.(My wife said it was the best hotel shower she'd ever experienced).We wanted something nice on a budget and got it!!! Plenty for...

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Helpful?
1Thank Dennis B
NRodriguez03, General Manager at Red Lion Inn & Suites Fort Collins, responded to this review

Thank you for your review! Our housekeeping staff works very hard to make sure that every room is perfect for our guests. We are glad you enjoyed your stay with us and hope you come back!

Layton, Utah
Reviewed 13 August 2015

The rooms were small, the showers extra small, They had free breakfast, with seating of about 12 people at a time. While we were there the elevator went out, and being senior citizen on the third floor it was very difficult, but they did let us move to first floor and helped moving our stuff down.

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Helpful?
Thank Glennath
NRodriguez03, General Manager at Red Lion Inn & Suites Fort Collins, responded to this review

Thank you for taking the time to leave us your feedback. It's true, our hotel is small, but we do try to keep it cozy and comfortable for our guests. I apologize that the elevator went out. We have since contacted the elevator company and are working to make sure that this doesn't become an issue for someone else. Come...

southern new mexico
Reviewed 8 August 2015 via mobile

Very slow check in..really old TV...remote not working...obviously untrained staff..smoke smell..badly fitting curtains allowed outside light in.....we made a very bad choice by reserving two nights here...marginally clean..a dump!

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Helpful?
Thank puchteca
NRodriguez03, General Manager at Red Lion Inn & Suites Fort Collins, responded to this review

I apologize that your stay was so unsatisfactory. We are currently going through staffing changes that should ensure better training and hospitality service. Please feel free to contact the hotel if you wish to further discuss your stay. Thank you!

Fort Collins, Colorado
Reviewed 28 July 2015

Hotel staff sucks. When I checked after midnight the clerk looked like he was sleeping and or maybe stoned (this is CO). He seemed confused and not able to operate the computer. The other front desk staff lied about the Internet service and said they had trouble tickets called into TDS - a call to TDS confirmed that was not...

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Helpful?
1Thank Brian W
NRodriguez03, General Manager at Red Lion Inn & Suites Fort Collins, responded to this review

Thank you for taking the time to leave us a review about your experience with us. We apologize that the night staff was so rude to you. While it is legal to smoke marijuana in Colorado, we do NOT allow our employees or guests to do so on this property. As for the internet, we acknowledge that we have issues...

Cincinnati, Ohio
Reviewed 20 July 2015

We stayed at the Motel for one week during a softball tournament. The Hotel could not offer early check in on Sunday morning because it was fully booked on Saturday and they needed all day to clean and prepare the rooms. However the Manager did assign me and my son adjacent rooms and took all our information so that when...

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Helpful?
Thank Stanford R
NRodriguez03, General Manager at Red Lion Inn & Suites Fort Collins, responded to this review

Thank you for your feedback! It sounds like you encountered issues during your stay. Thank you for allowing us to rectify the situation for you. I am happy to hear that you found Ruben so helpful!

Reviewed 23 June 2015 via mobile

The place has some positive aspects: newer furniture, free breakfast, and it wasn't noisy. The biggest drawback was that it wasn't immaculately clean. The walls in the bathroom needed wiped down very badly and the shower had mildew. The carpet was old and looked stained. The room smelled fine, however. We just needed a place to "camp" for the night,...

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Helpful?
Thank teacherextraordinare
NRodriguez03, General Manager at Red Lion Inn & Suites Fort Collins, responded to this review

Thank you for bringing the cleanliness of the hotel to our attention. We are working hard under new management to train our housekeeping staff. Things have improved immensely and we hope you stop by to see us again!

Eagle, Colorado
Reviewed 22 June 2015

Poor guest services welcome; no air on in room when we arrived; clean tampon in AC vent which really ruined the first overall impression. Expensive for industrial location, old rooms, smelly hallways and questionable quality. For the price, I expect clean, updated and welcoming.

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Helpful?
Thank Kimberly H
NRodriguez03, General Manager at Red Lion Inn & Suites Fort Collins, responded to this review

The condition you found your room in is absolutely unacceptable. Thank you for bringing this to our attention. We are diligently working with our housekeepers to improve the quality and cleanliness of our rooms. Thank you for your candid feedback.

Kansas City, Missouri
Reviewed 6 June 2015 via mobile

Budget traveling and the Red Lion's price was right. Honestly you get what you pay for. The hotel would of been perfect for a quick overnighter, but an extended stay proved to be too much. Hindsight being 20/20 should of paid for someplace that had more amenities. The beds were comfortable and the room was clean. Although a bit cramped.

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Helpful?
Thank Tim N
NRodriguez03, General Manager at Red Lion Inn & Suites Fort Collins, responded to this review

Thank you for taking the time to write a review on our hotel. While it is small and cozy, we try to keep it comfortable. If you are in town for a quick overnight, come by and see us again!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Comfortable and convenient, Red Lion Inn & Suites Fort Collins offers guests the best experience of hotels in Fort Collins, CO.Our central location makes visiting family and friends at Colorado State University a breeze and Fort Collins dining presents plenty of enticing options close to the hotel. Our friendly staff is always happy to share their recommendations for the best places to eat, shop and explore in town! ... more   less 

Additional Information about Red Lion Inn & Suites Fort Collins

Address: 3808 E Mulberry St, Fort Collins, CO 80524-8536 (Formerly Sleep Inn)
Region: United States > Colorado > Fort Collins
Price Range: €51 - €105 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Lion Inn & Suites Fort Collins 2*
Number of rooms: 63
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Also Known As:
Sleep Inn Fort Collins
Fort Collins Sleep Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Lion Inn & Suites Fort Collins staff and other travellers.
2 questions
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Colorado
7 months ago

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Questions? Get answers from Red Lion Inn & Suites Fort Collins staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“BEcause it is an older hotel ask for a 3rd floor room they are quieter”
 of 5 bubbles F8653AWjessicam, 14 Jul 2016 | Read review
“Rooms on highway side get better TV reception.”
 of 5 bubbles TechKitten360, 29 May 2016 | Read review
“Stay in another motel”
 of 5 bubbles BobBecki, 10 May 2016 | Read review
“Ground floor should be cooler.”
 of 5 bubbles terrifrank95, 15 Apr 2016 | Read review
“I'd say be careful on Booking.com, but you can't see the place prior to paying.”
  • View of the room and the broken iron.
 of 5 bubbles MatthewG359, 26 Feb 2016 | Read review
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