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Quality Inn & Suites

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212 Reviews from our TripAdvisor Community

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Showing 204: English reviews
Albuquerque
Reviewed 4 October 2016

This is our 4th stay here in the last 8 or so years. The hotel still is clean, well-maintained (with 2 exceptions), and has a friendly staff. Our first problem, a lack of water on the first of five mornings made for chilly showers. By the second morning this was fixed. Second, the wifi is terrible (and Quality Inn has...

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Helpful?
Thank vectorvictor
Jennifer P, General Manager at Quality Inn & Suites, responded to this review

I appreciate you letting us know about the issues with the internet and water in your room. I cannot apologize enough for not exceeding your expectations. It is important that we are aware of these issues in order to tackle them head on. We appreciate you being such a loyal guest and would love the opportunity to host you again....

Reviewed 30 September 2016 via mobile

Great hotel with nice amenities. The beds were comfortable and the rooms were very nice for the price you pay. My only complaint is that there were railroad tracks right behind the hotel. Good variety for breakfast.. Would stay here again!

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1Thank Melissa M
Jennifer P, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Pensacola, Florida
Reviewed 13 September 2016

After a long drive we were so ready to take a shower and relax. It was very late when we arrived and then to find out that I didn't actually hit the button to confirm my reservation so they didn't have one. Totally my error but, the night clerk Brandy and the employee she was training Eric were awesome. They...

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Helpful?
1Thank Lisa W
Jennifer P, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Reviewed 26 August 2016

I've stayed at this hotel many times in the past and was always taken care of very well, so it seemed like a no-brainer when I reserved a room for last week. Unfortunately, that was a huge mistake. My stay was awful from start to finish.. When my boyfriend and I arrived at the hotel, I found the front desk...

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Helpful?
Thank Heather D
Jennifer P, General Manager at Quality Inn & Suites, responded to this review

I appreciate the time took to review our hotel. It is imperative for our team to hear issues like these in order to grow and improve. I am sincerely sorry that we were unable to meet your expectations. I hope that in the future you would give us another chance. We would love the opportunity to make it up to...

Highlands Ranch, Colorado, United States
Reviewed 11 August 2016

Stayed on the first floor in the accessible room since the rate was less. Since I have stayed at this location many time, I always ask for a room on the East side away from the railroad tracks. Hot breakfast was great. Ashley's customer service was outstanding.

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Helpful?
Thank Clair T
Jennifer P, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Suquamish, Washington
Reviewed 10 August 2016

Although I have stayed in Fort Collins numerous times,never considered quality inn. I wish I had,it was an enjoyable stay at a reasonable price. I would recommend staying to anyone, particularly those doing business around the college. Also there are many places to eat in close proximity.

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Helpful?
Thank Howard P
Jennifer P, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Silicon Valley, CA
Reviewed 30 July 2016

Though Quality Suites are typically not considered as the same level as standard Marriott, in the case of Fort Collins, the Quality Suites is a far superior property. Rooms are spacious, clean, decent sized bathroom, well lighted, and simply better quality than the nearby Marriott property. Always a pleasant experience with the service at the front desk. What it doesn't...

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Helpful?
Thank SiliconValleyRamMan
Jennifer P, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to share your feedback with us! We are so incredibly proud to hear that you enjoyed the condition of your room and our wonderful staff. In the future we would love to get you signed up for the Choice Privileges system so you can get points for you stay! Our team looks forward to...

Reviewed 26 July 2016 via mobile

We were traveling to Rocky Mountain National park with our kids. So there were 5 of us. We reserved and paid for a queen suite with a pull out couch. After a long day of driving across 4 states we get in late at night and got told our room had been given away. Not impressed being a gold elite...

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Helpful?
Thank Christine K
Jayson B, General Manager at Quality Inn & Suites, responded to this review

Hi Christine, I am so sorry for the mix up with your room. I am glad Guest Services made the room with two double beds work however I feel like we can do better. If you get a couple minutes please shoot me an email. I would love the opportunity to make this right with you. Thanks for taking some...

Omaha, Nebraska
Reviewed 21 July 2016

Where do I begin? It was absolutely perfect. Front desk staff was super nice (Ashley and Tara, and 2 others whose names I didn't get, and the housekeepers were friendly and asked how my room was). The room was great -- clean, large, comfy. Bed was wonderful, pillows were wonderful, and I slept great, which never happens for me in...

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Helpful?
Thank Lori C
Jayson B, General Manager at Quality Inn & Suites, responded to this review

Hi Lori, Thanks a bunch for taking time to review our hotel! I know every team member will join me in thanking you for such a thorough review and of course will welcome you back any time. Thanks again and I wish you happy travels!

Ankeny, Iowa
Reviewed 19 July 2016

We booked this hotel based on the value and positive online reviews and it lived up to expectations. We had a comfortable nights sleep and a nice breakfast in the morning. We would stay again if we are passing through the are again.

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Helpful?
Thank jtdoyle1
Jayson B, General Manager at Quality Inn & Suites, responded to this review

Thanks so much for such a nice review! Our team truly does appreciate the reviews and I know they will welcome you back any time you are in the area. Thanks again and I wish you a wonderful day!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Quality Inn & Suites

Address: 4001 S Mason St, Fort Collins, CO 80525-3053
Region: United States > Colorado > Fort Collins
Price Range: €73 - €121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 66
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Also Known As:
Quality Inn Fort Collins
Fort Collins Quality Inn
Hotel Style:
#4 Green Hotel in Fort Collins
#4 Romantic Hotel in Fort Collins
#6 Family Hotel in Fort Collins
#9 Business Hotel in Fort Collins
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was 3rd floor back, and it was nice and quiet.”
 of 5 bubbles PJRER, 5 Dec 2016 | Read review
“there is some street traffic noise, rooms on the back side might be quieter”
 of 5 bubbles RoadRunnur, 14 Nov 2016 | Read review
“South side rooms are away from the train noise.”
 of 5 bubbles GAlady59, 7 Nov 2016 | Read review
“We were located on the first floor on the corner.”
 of 5 bubbles susanlF1293GX, 31 Oct 2016 | Read review
“Rooms on the east side may be slightly quieter due to the railroad on the west side.”
 of 5 bubbles vectorvictor, 3 Oct 2016 | Read review
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