Prior to the pandemic, we chose this hotel for our wedding guests to stay at. Our wedding was supposed to be in July, but we had to cancel due to the coronavirus. Every single vendor, besides this hotel, accommodated us and were very understanding to the situation, the cancelation doesn’t lie in our hands when there is a global pandemic. When trying to reschedule our stay and rental of a room for the bridal party to get ready in, the general manager of this hotel refused to refund me for a room that we could not even occupy due to the state’s gathering policy at the time. Not only did she refuse to refund me, but she started yelling at me over the phone. Very poor customer service, very poor human decency in general. I would never support a business that is so greedy and so hurtful.…
This is a top of the line Comfort Suites in an incredibly beautiful area! The staff is friendly and courteous. The common areas were clean. Most importantly, the room was very clean and the bed was very comfortable. It is always nice to have a microwave and mini fridge. Will definitely stay here when in the area.
Clean, comfortable, dog friendly, gorgeous views! Our pup even received a treat bag upon check in. Very convenient location. Thank you for following Covid protocols! Would stay here again! Ask for a room with a Mountain View!
As expected the rooms were very large. The hotel sits up on a hill providing great views. The hotel design fits right into the forested area. The staff was very friendly. Breakfast was typical Covid but ok. Coffee, juice, packaged muffins, bananas, cereal and yogurt. It was good considering the times were in. If you want hot there are several options close by. A restaurant/brewery is just down the hill for evenings. Great stop in a beautiful setting.
We have been traveling for several weeks and this is by far the best accommodation on the trip. Room was large with king size bed. Nice patio which made it convenient to walk the dogs. We ate several meals on the patio. As with most places now you can skip the “breakfast “
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