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We stay in a lot of Marriotts so we usually choose them over other properties. This must be an older one. The elevator was tiny (and only one), the doors were narrow and difficult to get a cart with luggage through. We expect more when...More
Thank Joe M
Response from David S, General Manager at Residence Inn DurangoResponded 18 October 2014
Thank you for your comments. As a valued guest, they mean a great deal to us.
We spent two nights at the Residence Inn in Durango. The staff was very friendly and efficient. The property is impeccably maintained and the rooms are quite comfortable. The breakfast buffet is quitey adequate and the servers go out of their way to keep it...More
Response from David S, General Manager at Residence Inn DurangoResponded 20 October 2014
Thank you so much for your comments. I will pass along your comments to the staff.
We reserved 2 nights here for area activities. 1 bedroom suite adequate in size. Requested feather pillows which was ignored and we were stuck with lumpy little sacks. The sheets were like fine grain sandpaper and the towels like when I was a kid 40...More
Response from David S, General Manager at Residence Inn DurangoResponded 13 October 2014
Thank you for your comments. They are important to us. Please accept my apology for any inconvenience you encountered.
We shared a 2 BR suite with our grown kids for 2 days. From here, you can easily get into Durango in a couple of minutes, you can drive to Mesa Verde or Four Corners (once of that was enough!) take the Narrow Gauge Railway...More
We have stayed at this Residence Inn the last 3 visits to Durango and have decided this is the only place we will stay. Kristen (front desk clerk) has honored our room requests and the morning breakfast crew is so friendly and accommodating. Rooms are...More